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Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

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857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

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February 04, 2016

1-20-16 Ken is my service advisor. Ken as always was great, very professional, personable, and knowledgeable. Appreciate having courtesy car available. Staf More

by rmarker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Feb 10, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us! I'm so pleased to read Ken has always provided you great, professional and knowledgeable service to you and that the rest of our staff has been very accommodating to you as well. Should you ever have any questions or if we could be of further service to you, please don't hesitate to contact us. -Heather Lewis, Client Care Manager

January 30, 2016

Great Service! My service rep Ken went above and beyond the call of duty. My car was ready on time and he went the extra mile to help me out and get it to me when I More

by happyaudicustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Feb 03, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you so much for sharing your feedback with us! I'm so happy Ken has gone above and beyond to take wonderful care of you and that everything was ready on time to save you from work! We certainly look forward to seeing you again soon, please don't hesitate to contact us should you ever have any questions. -Heather Lewis, Client Care Manager

January 28, 2016

excellent experience my car was due its 35k service and also had a small door dent your guys were efficient and incredibly friendly - Chris was amazing in his help. I ju More

by bgblake1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
Feb 03, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Welcome to California, we certainly hope you're enjoying your new home! I'm so thrilled you found your way to Audi Beverly Hills and that you found such an amazing service man to work with. We hope to see you again soon, please don't hesitate to give us a call should ever have any questions! -Heather Lewis, Client Care Manager

January 27, 2016

Great experience and very friendly staff. Chris Woodson is very professional and helpful. Upon entering the service department, the staff is very friendly a More

by McGrathM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
January 27, 2016

easy svc easy service, got my car back quickly, shuttle service was helpful, everything worked out just fine and i'll be returning to audi again thank you More

by audithing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
Feb 03, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for stopping by Audi Beverly Hills to service your vehicle! I'm very happy to read your visit was very easy and that you got everything handled in a quick and efficient manner. We look forward to seeing you again soon, please don't hesitate to contact us should any future questions arise. -Heather Lewis, Client Care Manager

January 27, 2016

Knows my Card Chris and the gang at Beverly Hills Audi know my car, and they also understand how I like to drive it and what it means to me. They assure my car is i More

by MTaudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
Feb 03, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us as it truly helps us understand how we are performing. I'm so happy to read Chris and the rest of our staff have taken the time to understand you and your needs to properly conduct the best service. If we could ever be of further service, please don't hesitate to give us a call! -Heather Lewis, Client Care Manager

January 27, 2016

EXCELLENT! OVER THE PAST 2-YEARS AUDI OF BEVERLY HILLS, PARTICULARLY KEN KRITZER AND HIS TEAM, HAS ACCOMMODATED EVERY REQUEST. NO REASON TO CONSIDER ANYWHERE ELS More

by mhsAUDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Feb 03, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you so much for visiting us over the last two years! I'm very pleased to read Ken and his team have all done such a fantastic job with you and that you have always been accommodated without questions. If we could ever be of further service, please don't hesitate to contact us! -Heather Lewis, Client Care Manager

January 27, 2016

Service at Audi BMW My service rep Andrew is efficient, honest and extremely helpful. He always tells me the correct time expectation of the service and gets everything t More

by Atorb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Neal
Feb 03, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us! I'm so happy to read Andrew has been very efficient in all he does and that he's been very honest and extremely helpful to you as well. If we could ever be of any further service, please don't hesitate to give us a call! -Heather Lewis, Client Care Manager

January 19, 2016

Courteous, communicative and customer focused. Christopher Woodson is my service advisor. He is extremely professional and always makes the dealership shine in the best light. He is courteous, com More

by Stefanie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Woodson and Fabio, Chris Woodson
Feb 03, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Stephanie, Thank you for sharing your feedback with us! I'm very pleased to read of your pleasant experience working alongside Christopher Woodson and that he has been very courteous, communicative and displayed sincere customer focus. If we could ever be of further service or if you may have any questions, please don't hesitate to contact us! -Heather Lewis, Client Care Manager

January 16, 2016

All 5 * Jason Brown was great. efficiently get all service done over night .i like Audi, for last more than 4 years, I have nothing to complain . Thank you More

by Loveaudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brown
Jan 21, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you so much for stopping by Audi Beverly Hills! I'm very happy to read Jason Brown has been pleasant to work with and that he worked very efficiently for you and has exceeded your service expectations. If you ever have any questions or if we could be of further service, please don't hesitate to give us a call! -Heather Lewis, Client Care Manager

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