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Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

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857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

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January 16, 2016

Great customer service We take our cars to Beverly Hills Audi for the level of customer service we receive there. Harry does a great job communicating the status of repairs. More

by Audihouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Jan 21, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us! I'm so happy to read the staff here at Audi Beverly Hills have made a lasting impression by providing exceptional customer service. We truly strive to deliver world-class service, so it's great Harry and the rest of our staff have done this for you. Should you ever have any questions or if we could be of further service, please don't hesitate to contact us! -Heather Lewis, Client Care Manager

January 15, 2016

Jason makes it so easy This was my 2nd experience with Jason. The first was the day after I got my A3. It had a nail in a tire when I left the dealership. Jason didn't even More

by GB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brown
Jan 21, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you so much for stopping by again for your second visit here with Jason! I'm so thrilled that you had a wonderful such a wonderful experience here both times and that Jason has been able to fix your issues and get you up and out in a timely manner. Should you ever have any questions or if we could be of further service, please don't hesitate to give us a call! -Heather Lewis, Client Care Manager

January 14, 2016

Great and easy Andrew is truly an excellent service specialist and always makes us feel we are at the right place for our needs Thank you for working so hard at thi More

by Err1234
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Neal
Jan 21, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you so much for sharing your feedback with us! I'm so happy to read Andrew has been wonderful to work with and that he always makes you feel like you are at the right place for all your needs. Should you ever have any questions or if we could be of further service to you, please don't ever hesitate to contact us! -Heather Lewis, Client Care Manager

January 08, 2016

Exceptional as always! I had a great and easy experience getting maintenance on my Q5. Harry is very responsive, helpful, and great to work with. Thanks for the great expe More

by Colleenr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Jan 13, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Colleen, Thank you for stopping by Audi Beverly Hills to get your Q5 serviced with us! I'm so happy to read all is working fine with your vehicle and that you enjoyed working alongside Harry throughout your experience. If you ever have any questions or if we could be of further service, please don't hesitate to contact us! -Heather Lewis, Client Care Manager

January 05, 2016

Audi Bevery Hiils Great service in a friendly atmosphere. The waiting area is comfortable, clean and bright. Overall, everyone here is a pleasure. I can always get a se More

by slock1a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jan 13, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you so much for sharing your experience with us! I'm so happy to read that you fully enjoyed our facility and that you found it to be a very friendly atmosphere. We certainly look forward to seeing you again soon, please don't hesitate to contact us should you ever have any future questions! -Heather Lewis, Client Care Manager

January 02, 2016

Incredible service! I met Edwin back in August when I stopped at the dealership where my A8L came from. We recently got a new garage door opener and I couldn't link the More

by lelaleong
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edwin Alas
Jan 12, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Wow what a wonderful review to read, we are truly so lucky to work with wonderful guests like yourself! It's so great to read that Edwin went above and beyond for you and made a lasting service impression by remembering you and your needs! We truly strive to provide world-class service to all our guests no matter the type of service, so it's nice to hear we have accomplished this with you. If we could ever be of any further service to you, please don't hesitate to contact us! -Heather Lewis, Client Care Manager

January 01, 2016

Dealers ship NO The service department YES. Thank you,Christofer Woodson for everything. I originally visited this dealership to buy a car...needless to say... More

by kittykatt2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
January 01, 2016

Excellent Service. Chris Woodson has provided excellent service and has been extremely clear and communicative. I very much look forward to working with him again in th More

by dbelcastro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
Jan 12, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you so much for taking time to share your experience with us! I'm so thrilled to read Chris took wonderful care of you and was extremely clear and communicative. We know of all the confusion that may occur throughout a service visit, so it truly helps to be clear. If you ever have any questions or if we could be of further service, please don't hesitate to contact us! -Heather Lewis, Client Care Manager

December 31, 2015

Jason is amazing Jason Brown was my advisor and he was unbelievable helpful! I will never go to anyone else truly. He gave me such great advice and was meticulous in t More

by Natalieberkus100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brown
Jan 12, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you so much for sharing your experience with us as it truly helps us understand how we are performing. I'm so glad to read Jason brown took amazing care of you and that you wouldn't consider going to anyone else as a result to his service. I'm sure you already know this, but if you ever have any questions or concerns, please don't hesitate to contact us! -Heather Lewis, Client Care Manager

December 30, 2015

Helpful service. Really acute with communication Chris Woodson is the quintessential of professionalism. From the moment I pulled my car to the service area, I was met and greeted with respect and c More

by Rajai2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
Jan 12, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you so much for taking time to share your experience here at Audi Beverly Hills! I'm so thrilled to read Chris took wonderful care of you from the very moment you walked into our facility until you left. If you ever have any questions or concerns, please don't hesitate to contact us as we would love to be of service! -Heather Lewis, Client Care Manager

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