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Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

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857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

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December 25, 2015

Everything was fantastic The service was so detailed oriented and informative. I felt like I was the most important customer and who was taken care of from the moment I walked More

by Harper54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Dec 29, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, It's so wonderful to read of your pleasant visit here at Audi Beverly Hills! We truly strive to provide world-class service and make every guest who enters our facility feel like they are important to us, because you truly all are! If we could ever be of any further service or if any future questions arise, please don't hesitate to give us a call! -Heather Lewis, Client Care Manager

December 23, 2015

service Christopher was excellent, as always, he made sure I got a good price and work was done very promptly, please thank him personally, much thx More

by ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
Dec 29, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Ken, Thank you so much for sharing your experience and for visiting us! I'm so pleased to read of your happiness with Christopher and that has always been a pleasure to work with. We hope all is running smooth with your vehicle, if you ever have any questions or concerns please don't hesitate to give us a call! -Heather Lewis, Client Care Manager

December 23, 2015

Car Service I brought my car in for a specific issue that our red earlier that day. I brought in my car and I worked with Ken. The service department was very bus More

by Betty
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Dec 28, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Betty, Thank you for stopping by to visit us and for sharing your experience here at Audi Beverly Hills! I'm so happy to read that Ken along with everyone else within our facility were helpful and attentive to your needs. If we could ever be of any future service to you, please don't hesitate to contact us, we would love to help! -Heather Lewis, Client Care Manager

December 22, 2015

Excellent charming straight forward Impressed with Harry - great communicator.. He spent the time to explain and managed the service perfectly. Car was waiting at valet when I arrived. More

by Mr S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Dec 28, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Mr. S. Thank you for sharing your feedback with us, we greatly appreciate it! I'm so happy to read you were highly impressed with Harry and that he spent time to explain and manage your service perfectly. We certainly look forward to seeing you again soon, please don't hesitate to contact us should any future questions arise. -Heather Lewis, Client Care Manager

December 22, 2015

Good, fast, and smooth Nicely structured and fast service. The dealer was very high tech with plenty of staff. Friendly and fast transactions. Everyone was attentive and wil More

by Heygirlaudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Kim
Dec 28, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you so much for visiting us here at Audi Beverly Hills! I am so pleased to read of your happiness with our facility, staff and that everyone you encountered was so willing to help. You are definitely not supposed to feel like a wanderer and I'm glad we didn't make you feel this way at all. If we could ever be of any further service or if any questions do arise, please don't hesitate to contact us! -Heather Lewis, Client Care Manager

December 21, 2015

Great Exsperience!! Chris Woodsons service was next level. He far exceeded my expectations and took care of my car as if it was his own. He was informative, direct, and s More

by Jpool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
Dec 28, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you so much for taking time to review your experience here at Audi Beverly Hills. It's so wonderful to read that Chris Woodson's service far exceeded your expectations and took great care of your vehicle as if it were his own. We truly strive to provide quality service to all our guests so it's great to hear we have accomplished this with you! Should you ever have any future questions or concerns, please don't hesitate to contact us! -Heather Lewis, Client Care Manager

December 17, 2015

Jason is the Best! Jason listens to (and addresses) any issues with the vehicle and sends updates. Drop car off, offered shuttle or courtesy car, pick car up and it's More

by cc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Brown
Dec 18, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your experience with us and for stopping by our service department! I'm so glad Jason has provided you with wonderful service and that your visit was a very easy one. If we could ever be of any future service to you, please don't hesitate to give us a call, we would love to help! -Heather Lewis, Client Care Manager

December 16, 2015

Friendly service, handled the busyness of Beverly Hills well There isn't a lot of space in the crowded busy streets of Beverly Hills, but they handled it well. They seemed to make an honest error in forgetting More

by mts
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Brown
Dec 18, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us! I am so happy to read the error was promptly fixed and made up to you by providing above and beyond service. We truly strive to provide world-class service to all our guests, even on our busiest days, so thank you for giving us an opportunity to show you! If we could ever be of any other service, please don't hesitate to contact us! -Heather Lewis, Client Care Manager

December 12, 2015

Service It couldn't have been easier. I dropped off the car and picked up a clean fixed car. Thank you Jason, you were great. Leigh Kelly More

by Carguyleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brown
Dec 14, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Leigh, Thank you for taking time to review your experience here at Audi Beverly Hills! I'm so happy your service process was an easy one and that all was taken care of in the smoothest way possible. If we could ever be of future service or should any questions arise, please don't hesitate to ever give us a call! -Heather Lewis, Client Care Manager

December 12, 2015

Harry in service My experience could not have been better. I'm so glad I went to Audi Beverly Hills and used Harry. He made it all completely easy. More

by Hilljanice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jones, Harry Cha
Dec 14, 2015 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, So glad to read your service and experience here at Audi Beverly Hills met your expectations. We are also very glad you stopped by to visit us and that Harry made this visit an easy one! If we could ever be of further service or if any future questions arise, please don't hesitate to contact us! -Heather Lewis, Client Care Manager

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