Audi Birmingham

First of all, John and Shane were a pleasure to deal with and were very responsive and thorough throughout the process. Even though they performed and communicated admirably, it seems as though the Business and were very responsive and thorough throughout the process. Even though they performed and communicated admirably, it seems as though the Business Manager and/or Finance Manager didn't seem to understand what a cash "Out-the-Door" price meant. They were insistent on surprising me with additional fees and cost on top of the agreed out-the-door price. When we did agree on the out-the-door price and the car was delivered, as agreed, I had a cashier's check ready based on that number but the paperwork had additional fees and charges on top of that number. I was surprised and highly frustrated and being 200 miles away, it was additionally maddening. I finally agreed to split these additional costs just to keep things moving but was left with a very bad taste for how management operated by continually attempting to slip in additional fees and charges on top of an agreed out-the-door price!! An otherwise good experience was ruined! More

Good experience with manager and sales staff. Got everything worked out prior to coming in and was in and out. Got everything worked out prior to coming in and was in and out. More

Didn't take too long helps especially coming from another state. Also, thank you for picking me in a luxury suv! state. Also, thank you for picking me in a luxury suv! More

Went to the dealer to buy the car I have been looking for, David Guerzon helped me from start to finish with seamless transaction… drive 175 miles one way to pick the car up.. stayed with dealer maybe a for, David Guerzon helped me from start to finish with seamless transaction… drive 175 miles one way to pick the car up.. stayed with dealer maybe a hour and out the door with the car I have been search to get for months… no words can express how thankful I am to have a buying experience that wasn’t pushy and very welcoming to all concerns. More

Dave was my Brand Specialist at Audi Birmingham, from whom I entered into a 42 month lease on a 2024 Audi S5 Coup. He was superb in every facet! Dave took a personal interest in me, and worked ver whom I entered into a 42 month lease on a 2024 Audi S5 Coup. He was superb in every facet! Dave took a personal interest in me, and worked very hard to arrive at terms which were satisfactory to me. Most of all, he demonstrated an impeccable degree of integrity throughout and after my buying experience. I would recommend Dave and Audi Birmingham to anyone I know! Charles Allen More

Outstanding customer service. The staff were extremely professional and they made the leasing process incredibly smooth. We were provided with assistance in getting the online se The staff were extremely professional and they made the leasing process incredibly smooth. We were provided with assistance in getting the online services in the car set up before we left the lot. Just an exceptional experience. More

Steve was my sales associate and he was wonderful! The whole experience was very easy and quick. The whole experience was very easy and quick. More

Nothing special about Audi Birmingham, they’re like any other business trying to make a sale! They were generous to work with! other business trying to make a sale! They were generous to work with! More