Audi Birmingham

Shane did a great job showing us the available Q7s and he was very helpful during the purchasing process. The reason I did not give 5 stars is that, the process took too long. We were at the dealership for was very helpful during the purchasing process. The reason I did not give 5 stars is that, the process took too long. We were at the dealership for almost 5 hours. I believe the car cleaning/detailing delayed us for about an hour or more. This could have been done while we were talking with the finance department or listening to the different car care options. The lady in finance told us to tell/call them if we would give them any rating lower than 5 stars. I told Shane how displeased we were about the wait (he apologized and told the general manager). He general manager did not check on us or apologize. I over heard another sales person tell other clients he was giving them gas cars becuase they had to wait. I ask Shane if he thought the GM might like to give us gas cards too because we had to wait. Shane went to ask and said the GM said "We don't do that." He said he would put some gas in it at our maintance visit. The last two hours of our time there, I did not feel like a valued customer. I was excited and happy at the beginning of the experience but left the dealership disappointed and a little mad. More

Clean, comfortable chairs, I was spoken to at entry and the GM stopped to say Hi while I was shopping. Shave Shavers was an awesome salesperson. the GM stopped to say Hi while I was shopping. Shave Shavers was an awesome salesperson. More

Great company and employees. Went way beyond my expectations. Would recommend them to everyone. Special thanks to Daniel, Matt and Tammy.. Went way beyond my expectations. Would recommend them to everyone. Special thanks to Daniel, Matt and Tammy.. More

Nice people to work with. Shane was great and made the experience easy. This is my first Audi, but it probably won't be my last. Shane was great and made the experience easy. This is my first Audi, but it probably won't be my last. More

The service personnel was very courteous and professional.. Seems to be very caring.. I was well pleased. professional.. Seems to be very caring.. I was well pleased. More

Matt is always an awesome guy. Will continue to go as long as he works there Will continue to go as long as he works there More

I just bought my first Audi from Audi Birmingham and I couldn't be happier. The sales team was so patient and informative. I learned so much while I was there. They are the BEST! couldn't be happier. The sales team was so patient and informative. I learned so much while I was there. They are the BEST! More

Excellent service and attention to detail. Made the process quick and fun. The staff stayed late to finish our purchase. Made the process quick and fun. The staff stayed late to finish our purchase. More

I feel everyone worked very hard to get us into the right vehicle. We worked for over a week!! They stuck with us!! vehicle. We worked for over a week!! They stuck with us!! More

Big thank you to my salesman Kourtland. . I was so pleased with the service I received. Kourtland went above and beyond to make sure I was satisfied with my purchase.. I was able to drive of . I was so pleased with the service I received. Kourtland went above and beyond to make sure I was satisfied with my purchase.. I was able to drive off the dealership with a big smile on my face. I've already recommended your services to my friends.. Thanks again, Monica More