Audi Birmingham

John Thomas and Matt were great to deal with. The finance manager was less than desirable and complained about me giving him cash for the down payment. After the papers were signed he said we wer The finance manager was less than desirable and complained about me giving him cash for the down payment. After the papers were signed he said we were finished and pointed at the door. We left his office and had no idea where to go, where the vehicle was or where the keys were. That part could definitely be improved, but JT and Matt were ROCKSTARS! More

Organized no pressure service. Took time to demonstrate controls and options allowing me to clarify my understanding. Took time to demonstrate controls and options allowing me to clarify my understanding. More

A classy, smooth, and pleasant experience. Thank you, Esau Carter, and the rest of the team at Audi of Birmingham! Thank you, Esau Carter, and the rest of the team at Audi of Birmingham! More

Matt was great, professional and added little touches like take out when process was delayed. like take out when process was delayed. More

Everyone was friendly, professional and knowledgeable. They made the experience enjoyable and easy. Highly recommend. They made the experience enjoyable and easy. Highly recommend. More

Happy with the overall outcome of the deal. Thank you for the help and we look forward to the next one. Thank you for the help and we look forward to the next one. More

Great service and an easy process to buy a new car. I would drive from Atlanta again to buy a car from Kelly. I would drive from Atlanta again to buy a car from Kelly. More

Great experience from our first visit until we drove away with an Audi. Everyone was friendly and helpful. with an Audi. Everyone was friendly and helpful. More

Very professional staff. Top shelf facility. Excellent communication and follow up throughout the process. Great experience overall. Top shelf facility. Excellent communication and follow up throughout the process. Great experience overall. More

Unlike most dealership sales experiences, my wife’s and my time with the Audi of Birmingham team was pleasant from the moment we arrived. Steve met us at the door and from that point forward he ensured we my time with the Audi of Birmingham team was pleasant from the moment we arrived. Steve met us at the door and from that point forward he ensured we were comfortable, answered all questions honestly, and never once pressured us. We had our guards up due to other experiences with different dealerships who didn’t listen to our needs and requests, so it was a shock to us as the Audi team honestly helped us find the exact vehicle we were looking for. Once we found the car we wanted, the process to buy was straight forward with no hidden fees or coercion to buy products for the car that we didn’t ask for. Also, it was pleasant going to a dealership with a website that accurately stated which vehicles were on the lot. For the first time in our experience buying a new car my wife and I enjoyed ourselves and when we left we never second guessed our decision. We definitely recommend this dealership and will be back when it’s time to get our next vehicle. Thank you Steve for an exceptionally pleasant experience. You did awesome! More