Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Brookline
Brookline, MA
860 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester.
High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention.
Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 860 reviews
November 10, 2021
Very professional. Gave me a loaner even though I changed my appt from 20k to just oil change. my appt from 20k to just oil change. More
by Ellenmiller38
Employees Worked With
November 09, 2021
The service was excellent but it did bother me that there were several people without masks. were several people without masks. More
by Bobbtoomey
Employees Worked With
November 07, 2021
Noel Kerven’s service was excellent - he made everything smooth for me ;was incredibly detailed and patient and communicated with me consistently to update me. What I also appreciated about Kervin was his w smooth for me ;was incredibly detailed and patient and communicated with me consistently to update me. What I also appreciated about Kervin was his warmth and sincerity. All in all I had the best experience at a dealership that I’ve ever had- and will be back! More
by Linda hamilton
Employees Worked With
Kervin Noel
November 06, 2021
Great service experience overall. Kervens helped me get my car ready and on-time and looked for the most cost effective option. Once he got a hand on my car’s file, he sent important updates via text. The my car ready and on-time and looked for the most cost effective option. Once he got a hand on my car’s file, he sent important updates via text. The repair was well performed as well and I received my car washed and clean despite my rush. Very grateful for your service. More
by GC
November 05, 2021
Do not trust this dealer. I had over 6,000.00 of repairs that were quoted that were not necessary. They had my car over two weeks and never gave the loaner they promised. Everyday I was told my car was next that were quoted that were not necessary. They had my car over two weeks and never gave the loaner they promised. Everyday I was told my car was next in line. I am thankful for the other Audi dealer telling me that this work was not necessary. More
by Tanya
Employees Worked With
November 01, 2021
The staff at Audi Brookline are superb. They have great customer service skills and treat you with so much respect. The management staff was completely transparent. I would recommend Audi Brookline to anyo customer service skills and treat you with so much respect. The management staff was completely transparent. I would recommend Audi Brookline to anyone! More
by Sullivan
Employees Worked With
Pierre Bonilla, Douglas Quintana , Tim Veiga, Steven Claudio, Emile Salem
October 31, 2021
We are a 2 Audi family .Love the cars . Appreciate the We are a 2 Audi family . Love the cars . Appreciate the quality of both service and excellence in auto mechanics . Well trained staff! Aram Gregor We are a 2 Audi family . Love the cars . Appreciate the quality of both service and excellence in auto mechanics . Well trained staff! Aram Gregoryan always helpful,polite and knowledgeable. More
by rth0405
Employees Worked With
Service department
October 28, 2021
The dealership is one of the most impressive facility I have visited.Spotless and friendly. have visited.Spotless and friendly. More
by Brendan
Employees Worked With
