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Audi Brookline
Brookline, MA
880 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester.
High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention.
Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 880 reviews
October 20, 2021
Easy to make an appointment. Quick drop off.Loaners Easy to make an appointment. Quick drop off. Loaners readily available. Professional and pleasant staff. Easy to make an appointment. Quick drop off. Loaners readily available. Professional and pleasant staff. More
by Maureen C
Employees Worked With
Aramayis
October 13, 2021
Always received prompt and courteous service.This from Always received prompt and courteous service. This from salespeople. Service desk and repair people. Even providing a loaner when needed. Always received prompt and courteous service. This from salespeople. Service desk and repair people. Even providing a loaner when needed. More
by bemcdonald1
Employees Worked With
Aramayis Grigoryan
October 06, 2021
Really unimpressed with this dealership. I got a car in the end so I guess they deserve some credit there, but the salesperson felt inattentive to me, didn't walk me through the process, just threw car key the end so I guess they deserve some credit there, but the salesperson felt inattentive to me, didn't walk me through the process, just threw car keys at me to take for a very short test drive without asking what I liked and didn't like between. They messed up explicit requests I made (gave me new plates when I told them I wanted to transfer my old, and didn't remove a cell phone mount that they said they would). I got a car but definitely will not return More
by Mitch
Employees Worked With
Stephanie Bagu, Felix Mojica
September 30, 2021
Dealing with Chris Garvin was a pleasure. He is a true Audi expert having been in the business for over 25 years and is pleasant, accommodating and a great information source on all things Audi. The sale Audi expert having been in the business for over 25 years and is pleasant, accommodating and a great information source on all things Audi. The sales manager, Kayla DiPaolo, is likewise a wonderful representative of this Herb Chambers dealership and of the brand. There is a zero pressure atmosphere at Audi Brookline which is quite refreshing. It's all about finding the right vehicle, allowing you to test drive vehicles and then negotiating a fair price without the dreaded back and forth stressful experience. More
by coolbonds
September 30, 2021
Dan was wonderful to work with, profesional, diligent & very customer focused, he listened to all my concerns and returned the vehicle before promised! very customer focused, he listened to all my concerns and returned the vehicle before promised! More
by Anitza Arellano
Employees Worked With
Dan Lattin / Service Advisor
