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Audi Brookline - Service Center

Brookline, MA

4.8
439 Reviews

439 Reviews of Audi Brookline - Service Center

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December 16, 2022

Just a great dealership with outstanding customer service and the communication is flawless. My favorite and only dealership i would go to More

by Flex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 19, 2022 -

Audi Brookline responded

We're so honored to receive your support! Thanks for being an Audi Brookline customer. We look forward to your next visit!

December 16, 2022

This dealership helped me when they did not have to do anything They are professional and kind. I highly recommend them for purchase or repair of the wonderful AUDI !! More

by SheilaPastels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Audi Brookline responded

It was our privilege to serve you, Sheila! Thank you for the kind review and please don't hesitate to reach out if our Audi Brookline team can be of service again in the future!

December 15, 2022

Always greeted immediately upon arrival. Clean facility. The staff is always kind and ready to assist. Questioned answered when asked. Enjoyable experience. More

by MikeVC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Audi Brookline responded

Thank you for your continued support of the Audi Brookline team, Mike! We appreciate your support and look forward to your next visit!

December 14, 2022

Excellent service! Luis was a pleasure to work with as he kept me abreast of the car’s repair status and was able to get the car back to me one day earlier than expecte More

by PatD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
Dec 15, 2022 -

Audi Brookline responded

Thank you for the wonderful feedback! We're happy to hear Luis took excellent care of you during your visit and we hope you won't hesitate to reach out if our Audi Brookline team can be of service again in the future!

December 13, 2022

Aramayis Grigoryan in the service advisor department was very helpful to ensure a smooth service. Thank you! More

by capodiecipaola5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aramayis Grigoryan
Dec 15, 2022 -

Audi Brookline responded

We appreciate the kind feedback and can't wait to share it with Aramayis! Thanks for visiting Audi Brookline and please don't hesitate to reach out if we can be of service again in the future!

December 11, 2022

Kervens Noel as per usual was extremely helpful over the course of our service experience. He is very accommodating, very knowledgeable, and a very personable! A pleasure to work with! More

by Tricia Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Dec 13, 2022 -

Audi Brookline responded

We're so happy to hear this wonderful feedback, Tricia, and can't wait to share it with Kervens! Thanks for being an Audi Brookline customer - we look forward to seeing you next time!

December 10, 2022

This is my second service with this excellent service department and advisor. Luis Gonzales was extremely professional and knowledgeable and communicated all pertinent information to me in a timely manne More

by jjjacobs22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gonzales, Audi Service Advisor
Dec 13, 2022 -

Audi Brookline responded

Thank you for coming to see Luis and our team! We're glad your service visit to Audi Brookline was so easy and we look forward to seeing you again!

December 09, 2022

Herb Chambers/Brookline Audi is a fantastic dealership that offers easy, honest service. Most importantly what makes the difference at a dealership is the service representative. Kervens Noel happens to b More

by scottmallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Dec 12, 2022 -

Audi Brookline responded

Scott, thank you so much for taking the time to share this wonderful feedback! We're so glad Kervens & the team continue to earn your support and we'll be sure to share these kind comments with them. Take care and we'll see you next time here at Audi Brookline!

December 09, 2022

Luis in the service department is fantastic! He is very professional, polite and a delight to work with. Give this man a raise! More

by The Baron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gonzalez = 10 stars
Dec 12, 2022 -

Audi Brookline responded

Thank you for the kind review! We're certainly lucky to have Luis on our team and we'll be sure to share this wonderful feedback with him. Take care and thanks again for your support, from all of us here at Audi Brookline!

December 09, 2022

They were very friendly, super helpful, and a true pleasure to work with. Thank you! More

by Silvia & Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aramayis Grigoryan
Dec 09, 2022 -

Audi Brookline responded

Thanks for the five stars, Silva and Brian! We hope to see you back! -Audi Brookline

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