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Audi Brookline - Service Center

Brookline, MA

4.7
367 Reviews

367 Reviews of Audi Brookline - Service Center

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March 14, 2024

Kervens Noel is my Service Rep and he is awesome! Great customer service from this dealership. More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Mar 14, 2024 -

Audi Brookline responded

Hi Bonnie! Thank you for leaving us this five-star review and kind words about Kervens from our service team at Audi Brookline! We'll see you next time!

March 09, 2024

From the beginning of my relationship with your organization I have been extremely satisfied with all your service. More

by clay19b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvio Santos and service manager
Mar 11, 2024 -

Audi Brookline responded

We're glad to know you've had a satisfying experience with us at Audi Brookline. We look forward to serving you again! Safe travels!

March 08, 2024

Incredibly easy drop off of my car for service, complementary Uber service to my office, and great communication via text updates. Loved the video tour of my car service from the technician! More

by dwaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Audi Brookline responded

Thank you for the wonderful feedback! It was our privilege to serve you & your vehicle and we hope we have the opportunity to do so again in the future. Take care!

March 05, 2024

I felt a welcoming reception. I was given details about what would occur with my vehicle.. waiting room was aesthetically pleasing. The salespeople should smile and say good morni More

by Aboykins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Bagu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Audi Brookline responded

Thank you for the review and feedback. We appreciate you visiting us here at Audi Brookline and we hope to see you again in the future!

March 01, 2024

Very good customer service. Problem solved. Communication excellent. Very happy with outcome. Work finished sooner than expected. More

by afogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens
Mar 01, 2024 -

Audi Brookline responded

Hi! We're delighted to know that you had a positive experience with our team at Audi Brookline. We always aim for excellent communication and efficient service! Thanks for the review, we appreciate it!

February 29, 2024

Great service, atmosphere , and my contact is amazing Kervan! Clean car, happy client , fabulous business More

by juliette.reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kervens
Mar 01, 2024 -

Audi Brookline responded

We're delighted to know you had a great experience with Kervan at Audi Brookline! Thanks for appreciating our service and atmosphere. Enjoy your clean car, we look forward to serving you again in the future!

February 22, 2024

I came in to get a new battery and some maintenance. Kerven’s was kind, knowledgeable and helpful. More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens
Feb 22, 2024 -

Audi Brookline responded

We really appreciate you taking the time to leave Audi Brookline this awesome review, thank you!

February 16, 2024

A great customer services as usual and very professional. Proud to be Audi’s family member! More

by wwossen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Audi Brookline responded

Wossen, thank you for choosing us and being a part of the Audi family! We'll see you next time. Safe travels!- The Audi Brookline Team

February 14, 2024

Audi of Brookline is an excellent dealership to visit when you encounter technical issues with your vehicle. The team there takes great care of your vehicle and ensures that everything is fixed beyond yo More

by teddycomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aramayis Grigoryan
Feb 14, 2024 -

Audi Brookline responded

Hi Teddy, we're glad to know you had a positive experience at Audi Brookline! Our team is always here to ensure your vehicle gets the best care possible. We look forward to serving you again! Safe travels!

February 10, 2024

Kervens and the team have provided exceptional guidance and service over the past 3 years. Even off of warranty now I still return because I know the care and attention to detail this service team provides More

by tirzah.shakespeare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Feb 12, 2024 -

Audi Brookline responded

Tirzah, we're over the moon to know that you've had a positive service experience with Kervens and our team at Audi Brookline! Your trust in us, even after your warranty period, means a lot. We'll continue striving for those 10 stars every time - thank you so much for choosing us! Safe travels!