Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Brooklyn
Brooklyn, NY
374 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
374 Reviews of Audi Brooklyn
October 04, 2022
The dealership is charging 5K above MSRP for the Audi Q4 etron. While this will undoubtedly maximize their profits, it will also put off many customers, including me. Nobody expects deep discounts, but I be etron. While this will undoubtedly maximize their profits, it will also put off many customers, including me. Nobody expects deep discounts, but I believe that the manufacturer suggested retail price is fair. More
by parsons_lunge.0z
Employees Worked With
Can't remember. Only had a phone conversation.
May 18, 2022
At first, I had a bad experience with them but then their service director called and did a great job bringing the Audi name back up to my expectations! Very professional and responsible team! their service director called and did a great job bringing the Audi name back up to my expectations! Very professional and responsible team! More
by Carguy
Employees Worked With
Eric Ko, Michael Chan
April 22, 2022
After a few bumps in the road with my vehicle, I finally came into contact with Steve Bylis at Audi of Brooklyn. Steve was attentive and actually showed that he cared about my vehicle. It was personable and came into contact with Steve Bylis at Audi of Brooklyn. Steve was attentive and actually showed that he cared about my vehicle. It was personable and had great customer service skills. I will be happy to return to Steve in the future. More
by Anthony
Employees Worked With
Steven Bylis
April 22, 2022
I have had many issues with Audi Brooklyn Service in the past. But this week is truly embarrassing. I had a check engine light issue - the earliest available appointment was a month out. So I wait a mont past. But this week is truly embarrassing. I had a check engine light issue - the earliest available appointment was a month out. So I wait a month for the appointment, drop off the car yesterday morning and today I get a call saying, we probably won't look at it until after the weekend. SO WHY DID I MAKE AN APPOINTMENT, FOR THE CAR TO SIT IN THEIR GARAGE? More
by orthomd123
Employees Worked With
asdf
February 14, 2022
Mark Nepomnyashchiy was great to work with and make the transaction smooth. He was very attentive and responsive to all calls,text and emails. He kept me update since the beginning to the end once my q7 a transaction smooth. He was very attentive and responsive to all calls,text and emails. He kept me update since the beginning to the end once my q7 arrived into the lot. He is also very knowledgeable on the audi brand and made it very comfortable for me and my wife to work with him. Highly recommend for anyone looking for a new Audi. More
by JC X5
Employees Worked With
Mark Nepomnyashchiy
September 23, 2021
Working with Mark was a really great experience. He took the time to answer all our questions and make such a stressful process seamless and enjoyable. the time to answer all our questions and make such a stressful process seamless and enjoyable. More
by ChenelleFrederick
Employees Worked With
Mark Nepomnyashchiy
September 01, 2021
YOU NEED TO FIRE YOUR MORON CUSTOMER SERVICE GUY THAT WORKED THIS MORNING 9/1/2021. He decided to jump in front of my car while i was going 30 mph just so his dumb xxx audi could back up. Let me tell you WORKED THIS MORNING 9/1/2021. He decided to jump in front of my car while i was going 30 mph just so his dumb xxx audi could back up. Let me tell you: I will have you xxxxxxx on dash cam next time and if you decide to go against the right of way/ rules of the road when I am going down this block I will not hesitate to sue the crap out of you. This was a potential fatal accident where my SUV could have killed one of your service idiots, or you could have backed your car into the ROAD WHILE I HAVE THE RIGHT OF WAY. More
by jc923
Employees Worked With
Monae Murray, Eric Ko, Richie Bauso, Miguel Reyes, Michael Chan, Mark Nepomnyashchiy
April 22, 2021
My Audi Q7 was brought in November of 2020 for a unusual noise coming from the rear of the vehicle. The noise was consistent and easily replicated, after brining the vehicle in to find what the issue was I noise coming from the rear of the vehicle. The noise was consistent and easily replicated, after brining the vehicle in to find what the issue was I was informed that it was due to a small ring of rust that had formed on my rotators and it was recommended to replace them. This explanation didn’t sit well with me because the noise was present while driving and the breaks were not in use. Now I was informed by the service advisor and the service manager that the vehicle was inspected throughly and that the rust is the only issue the service tech noticed. So not being satisfied of that explanation I brought my vehicle to another service center, long behold the service tech within 10min found a broken spring that attaches to the control rod In the area I mentioned the noise was coming from. This was a complete lack of either experience or knowledge on the tech or just no care in the world. Yet again this incident has proven once again Audi of Brooklyn is not the place to bring your vehicle. More
by mel
Employees Worked With
Everest Service Advisor
January 06, 2021
Mark Nepomnyashchiy did a great job through the entire process, and was very respectful of my schedule. He even drove my new car to office an hour away, and drove back with my trade in. This is my 7th A process, and was very respectful of my schedule. He even drove my new car to office an hour away, and drove back with my trade in. This is my 7th Audi purchase and it was the smoothest deal of them all. More
by DennisD
Employees Worked With
Mark Nepomnyashchiy
