14 Audi Dealers near 11220near 11220

Ralph it’s one of the best professionals that I’ve ever - marshabwashington

Ralph it’s one of the best professionals that I’ve ever had to deal with when it comes to servicing my automobile. He shows great care and concern and makes sure he gets the job done.

My experience was very positive from the check in to the - Rich/Liz

My experience was very positive from the check in to the completion. I would recommend Audi of Englewood. My experiences have always been top notch! Especially Gregory McDowell who handled my issues (including a loaner vehicle) with a professional and caring attitude. Thank You

Our sales person heather was amazing It was great to - Scohen3n

Our sales person heather was amazing It was great to work with her very explanatory made us feel good

Micheal Condosta assisted me with buying my 1st Audi. - jkowal125

Micheal Condosta assisted me with buying my 1st Audi. He was very patient and knowledgeable. Helpful in every way. Made the transaction easy.

Frank Garcia was a very pleasent guy, he answered all the - Adromay

Frank Garcia was a very pleasent guy, he answered all the question that I had. I purchased an Audi A6 preowned en excelent condition and we got to an agreament without any problem. I will recomend him to anyone.

Very friendly staff who seem to care about their clients. - armindademo60

Very friendly staff who seem to care about their clients. Very welcoming environment and very cleaned.

I had an amazing experience leasing my 2025 Audi SQ5 - Dianne Thomas

I had an amazing experience leasing my 2025 Audi SQ5 premium plus here! The salesperson Jeffrey Fabre was professional, transparent, and incredibly helpful throughout the entire process. The deal was smooth and stress-free with zero sales pressure. Highly recommend this dealership! Thank you 😊.

What started out as a great experience has turned into an - skits2112

What started out as a great experience has turned into an unfortunate series of disappointing exchanges with a service staff and management that are largely unresponsive and surprisingly poorly trained. My issue all stems from an April 1st, 2026 service visit for my 2021 A4 having dropped the vehicle off to be looked at for a malfunctioning alarm. The service advisor, Tom Pillon, did a pretty poor job of communicating expectations with me such that the car sat for 48 hours with no action until I began calling multiple times. It was after I showed up in person that he offered that there would be no way for him to service my vehicle for another week. Had I not presented myself in person, I'm sure the car would have continued to be parked with no service and barely (if any) communication. He did make sure to charge me for a diagnostic, however, though he could not articulate to me what the issue actually was. As a result, I decided to cancel my service contract on April 24, 2026 as I realized that their service department is likely not the best place to service my Audi. I'm fortunate to also own a 911 and a BMW F30 which are both are regularly serviced at authorized independent service centers. I hoped the Benzel Busch name would represent the high quality care and service I expect but I was sorely disappointed. The crux of my issue, however, has turned out to be less about the haphazard service and more about the slow and painful process of cancelling the service contract. After finally having had the contract cancelled with a processing date of May 13, 2026, the contract residual amount totaling $1,716.13 remains unpaid despite having sent 2 registered letters that were ignored. Surprisingly, I've messaged with the Edwin Mercedes, General Manager, who returned one message on July 1, 2026 with a promise to have a staff member follow up on payment. Subsequently, as of July 24, 2026, he has not responded to requests for follow ups nor has had any member of his staff actually reach out to me. Next steps will be to leave negative reviews where appropriate and file complaints with the BBB, Department of Commerce, and the New Jersey State Attorney General's Office. It seems like a ridiculous turn of events for something as trivial as a single service visit but, on principle, if a customer is due a service that cannot be performed when requested, then the corporation should clearly articulate the timeline and accommodation for the customer. Moreover, if an amount is due in refund to a customer, said amount should be paid as expected and within a reasonable amount of time. Failure to do so is fraudulent.

Do yourself a favor and don't go to this scam dealership. - JUSHKOWITZ

Do yourself a favor and don't go to this scam dealership. I bought a car there in March 2026. It's car dealers like this that give car salesmen a bad name. It went fine at first and we negotiated a fair price. Then you have to go to the finance person who tries for over a half hour to sell you on an extended warranty on a brand new car that comes with a 4 year warranty. Then after she finally gives up she sets everything up on the computer and keeps turning the screen around for signatures while she says what it's for. Never mind that the new car I bought had 745 miles on it. I've been buying new cars for over 40 years and never got a car with more than 50 miles on it. when I looked at the paperwork a few days later I saw they charged me the sticker price which is not what we agreed to. When i finally reached my salesman he told me he was on vacation for 2 weeks and to contact the finance department. When I contacted them I was told they had to talk to the salesman so call back when he returned. When He returned he said the finance lady was on vacation so call when she got back. Then I was told I had to talk to the manager Adam who kept me waiting at the dealership for over an hour before telling me it was over a month since the deal went through and it was too late to do anything. Hee also said I had nothing in writing proving the price we agreed to. I told him the salesman knew we agreed on a price lower than the sticker price but didn't remember what it was. After going back and forth he said he would try and reach his bosses to try and get it fixed for me. He was supposed to get back to me by Monday and hasn't and hasn't returned my calls either. I will never go to this dealer again and I won't even buy another Audi since they allow dealers like this to keep selling their products then they must be okay with it too. I've never had a car dealer change the price on me before and this is pretty low. After seeing all the complaints on here it's a wonder they're still in business. Be on the look out for a 7 on your side report on them as people need to know who they're dealing with. If you must buy an Audi do yourself a favor and go to another dealer. Hopefully Audi will get tired of them ruining their image and pull their dealership from them.

Great dealership very happy with the staff and the - Robgold96

Great dealership very happy with the staff and the service and the dealership Will definitely recommend to everyone

I called just to ask about the new Q9. - dyounn

I called just to ask about the new Q9. Salesperson tells me to call back December and hangs up on me....

One of the easiest car-buying experiences I’ve ever had! - Reo Gutierrez

One of the easiest car-buying experiences I’ve ever had! Imani Murray was an outstanding salesperson, and I highly recommend asking for him when you visit Jack Daniels Audi of Paramus. I give him two thumbs up — he's very honest, professional, and provided excellent customer service throughout the entire process. Whether I called, texted, or emailed, Imani responded almost instantly every time. That level of communication made everything smooth and stress-free. The Finance Manager, Mantas, was also a pleasure to work with. He was straightforward, didn’t pressure me into any additional financing options, and made the paperwork part of the process very easy. People like Mantas and Imani truly represent what great customer service should look like at a dealership. I would absolutely return to work with them again and wouldn’t hesitate to buy another vehicle from this team.

Purchased an Audi Q4 e-tron here and was disappointed - marbles.tropic-0m

Purchased an Audi Q4 e-tron here and was disappointed with the delivery. The car wasn’t charged, the tire pressure monitor flagged an issue (later found to be a nail), and an open recall was left unaddressed. My car ended up in service for days—these are things that should have been handled before delivery.