
Audi Brooklyn
Brooklyn, NY
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379 Reviews of Audi Brooklyn
Tevin Casiano was professional, kind and extremely patient. He was the best part of my 4 hour experience actually getting to drive away in my supposed “sign and drive” appointment. patient. He was the best part of my 4 hour experience actually getting to drive away in my supposed “sign and drive” appointment. More
The service was professional and on time. I checked the quote before to avoid surprises and it worked! It would be nice if the service would include a complimentary car wash. And the waiting I checked the quote before to avoid surprises and it worked! It would be nice if the service would include a complimentary car wash. And the waiting area could have better amenities in terms of drinks and snacks like the other Audi service sites. More
Diana Sokolova was excellent and truly caring in all our needs. I appreciate her understanding to my unique situation when we spoke privately. This was a leased vehicle. needs. I appreciate her understanding to my unique situation when we spoke privately. This was a leased vehicle. More
I had high expectations when visiting this dealership based on prior communication, but unfortunately, my experience fell far short. Despite repeatedly confirming the price and terms with the dealer, I w based on prior communication, but unfortunately, my experience fell far short. Despite repeatedly confirming the price and terms with the dealer, I was made to wait for an extended period, even though I was clear about my time constraints and the fact that I was traveling during peak city traffic hours. When I arrived, the service was lackluster at best. There was poor reception, and the communication was slow. This felt disrespectful of my time, especially after I made the effort to visit. I had hoped for a smoother and more professional experience, particularly after discussing everything beforehand. I would not recommend this dealership based on my experience, as it didn’t align with the expectations set during our conversations. More
The best Car repair service I have ever been at every person that I encountered was very polite, understanding and knowledgeable to what they were doing my advisor Pritney Lemorin Took time and explainin person that I encountered was very polite, understanding and knowledgeable to what they were doing my advisor Pritney Lemorin Took time and explaining every detail to me five star for her More
Excellent service and treated like a vip. Much appreciated. Pleasure being an Audi customer. Best regards, DS Much appreciated. Pleasure being an Audi customer. Best regards, DS More