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Audi Brooklyn
Brooklyn, NY
386 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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386 Reviews of Audi Brooklyn
May 11, 2020
Very professional Monae has been my sales Lady through 4 x leases from Brooklyn Audi and never left the dealership disappointed she is tops and in the process of leasin Monae has been my sales Lady through 4 x leases from Brooklyn Audi and never left the dealership disappointed she is tops and in the process of leasing for my daughter More
by Ringo702
Employees Worked With
Monae Murray
May 07, 2020
Great customer service. The job well done. Prices was reasonable. The services department was set up very professionally of social distances. I can’t tell you more how important that make me feel. Thank reasonable. The services department was set up very professionally of social distances. I can’t tell you more how important that make me feel. Thank you. More
by Johnha 7126
Employees Worked With
John Averest from service department
March 27, 2020
Convenient location and much-needed, expedient service. We called ahead to schedule a pre-purchase inspection & were able to drop off next day. Thank you! We called ahead to schedule a pre-purchase inspection & were able to drop off next day. Thank you! More
by brooklyndriver
Employees Worked With
Ronnie Rodriguez
March 18, 2020
This dealership is tops in my book Mr. Bylis the manager Mr. Rodrigues the service writer true professionals in this time of crisis In taking care of my car today. Mr. Rodrigues the service writer true professionals in this time of crisis In taking care of my car today. More
by JoeR
Employees Worked With
Mr Bylis,Mr Rodriguez
March 11, 2020
Excellent service .. it did take some time but all issues were taken care of and covered under warranty. No bait and switch , everything done as promised Pleasant experience were taken care of and covered under warranty. No bait and switch , everything done as promised Pleasant experience More
by Ysorokindo
Employees Worked With
Ronnie Rodriguez
February 25, 2020
I’ve been dealing with Miguel Reyes for 7 years. He’s professional, knowledgeable and caring. He's helped me buyouts, new sales and returns. I won’t deal with anyone else. professional, knowledgeable and caring. He's helped me buyouts, new sales and returns. I won’t deal with anyone else. More
by John G.
Employees Worked With
Miguel Reyes
February 17, 2020
Our saleswoman Cherise was wonderful to work with... we put a deposit down, scheduled a long distance visit for viewing the car and accomplished the sale satisfactorily. It however was a very long process put a deposit down, scheduled a long distance visit for viewing the car and accomplished the sale satisfactorily. It however was a very long process for plates and a few other issues. Still better than going to the NY DMV. More
by Former Brooklynite.
Employees Worked With
Cherise in sales, Anthony in finance.
February 15, 2020
WOW!!! And not in a good way. Miguel was so condescending, and standoffish, that I immediately left the dealership, with Audi of Brooklyn, losing a returning customer. He gave a ballpark of ove condescending, and standoffish, that I immediately left the dealership, with Audi of Brooklyn, losing a returning customer. He gave a ballpark of over $150-200 (40%) more than what is being offered by other dealers, brokers. He advised that they don’t have any reason to be competitive, good luck with that. He asked to see ad, and showed him, and still nothing. Had a few Audi’s and got my previous Audi, prior to the one I currently own from them, and it left me wondering why I ever stepped back in. Can’t really understand it. Either they only sell thru brokers and don’t want to deal with customers direct or maybe he just couldn’t wait to get out for the weekend. Whatever. Then talking back to me as I’m not loyal because dis not get last car from them, for several very good reasons that he reminded me. Rude and tricky sales staff, terrible service center, with a very high turnover of service advisers and managers, and no loyalty to own customers, despite promises to the contrary, and overall bad taste that should not experience fron a German luxury brand. When I purchased last time from them I was promised priority Service and loaners. That turned out to be false. There was a major recall on the car and they gave my wife an appointment more than 4 weeks out, only to get a phone call day of, that they couldn’t take the car. They wanted to book appointment another several weeks away as they couldn’t meet the demand of the recall, and that didn’t even sound reassuring. A quick phone call to another dealer, and they offered next day appointment with loaner without purchasing car from them. More
by Asivsiv
Employees Worked With
Miguel Reyes
January 28, 2020
Excellent consumer service! Mr. John was very helpful. Thank you.they gave my car good inspection, good wash. I would recommend this service center to friends Thank you.they gave my car good inspection, good wash. I would recommend this service center to friends More
by Earlfournillier
Employees Worked With
EJ John, Monae Murray, Eric Ko, Richie Bauso, Miguel Reyes, Michael Chan, William Cadet
