
Audi Brooklyn
Brooklyn, NY
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374 Reviews of Audi Brooklyn
Improper diagnostic of my vehicle I completed two recalls after completing the service of the recalls my check engine light appeared. Complimentary check was done they told me my vehic I completed two recalls after completing the service of the recalls my check engine light appeared. Complimentary check was done they told me my vehicle was fine. I brought it back they told me the software upgrade triggered timing and they cleared the code. It came back again the next day then they try to tell me I need to change my timing chain and it would cost $2054. I brought vehicle to get outside diagnostic and nothing was wrong with my timing or timing chain and all I needed to do was to change my sensors. They are not experienced and not knowledgeable as far as servicing your vehicle I would suggest whenever it comes to anything big make sure get a second opinion or they will make you spend and change things you never had to change. This is why dealerships have a bad rep and this was prime example of that More
Knowledgeable and courteous, Henry was very helpful Henry went over all the potential service issues that could come up at this point in my car's life. After he checked it out, it turns out I didn't nee Henry went over all the potential service issues that could come up at this point in my car's life. After he checked it out, it turns out I didn't need much more than just regular servicing. Thank you, Henry, for your honesty and integrity. I highly recommend Audi Brooklyn and their team. More
Henry was amazing! I came in for two issues with my car and was helped by Henry. The service was quick, he was knowledgeable, and he was very friendly. He also remembere I came in for two issues with my car and was helped by Henry. The service was quick, he was knowledgeable, and he was very friendly. He also remembered me from previous encounters which I love because I feel like my business is valued. On top of Audi being such an amazing brand and having some of the best cars I would definitely recommend the service repair center to everyone. Ohhhh and the snacks help the time go by lol. -Nicole Vibudulu More
in town on business and needed service I am a salesman and travel up and down the east coast in my Q5, its been having some sporadic electrical demons that no one between Florida and Maryl I am a salesman and travel up and down the east coast in my Q5, its been having some sporadic electrical demons that no one between Florida and Maryland could figure out. I was in Brooklyn on a sale lead when my Audi decided to go on the fritz again. I happened to be right around the Corner from Audi of Brooklyn and reluctantly rolled into their service Department. I spoke with service advisor Henry Fink and he confidently assured me his team could fix my vehicle. He went above and beyond to get my vehicle to his #1 tech Tim Chan. These guys delivered as promised. It has been over 15000 miles since they worked on my vehicle and I have not had any issues. Just wanted to take a few minutes out of my day to applaud these guys for their expertise and professionalism, Thanks again ,Ira More
Friendly and Knowledgeable I’ve been servicing my car here the past year or so. I get in and out quickly which is important to me. I always like to deal with Henry the service a I’ve been servicing my car here the past year or so. I get in and out quickly which is important to me. I always like to deal with Henry the service advisor. He’s very knowledgeable, explains things in layman’s terms so I understand, and he gets me handled fast. More
Awesome experience Alex was helpful and made the process so simple! He took care of everything he could prior to me showing up and was extremely attentive Alex was helpful and made the process so simple! He took care of everything he could prior to me showing up and was extremely attentive More
Excellent service. Award winning personnel! I have been to many dealerships in the past. This is one that stands out in my mind. Henry Fink is the most professional Service Advisor that I have e I have been to many dealerships in the past. This is one that stands out in my mind. Henry Fink is the most professional Service Advisor that I have ever been before. He not only took care of my needs, but recommended things that my vehicle needed, before the mechanics even looked at the car. I care about my car and he cares about me, enough said. I will be back here for service again. Thanks Henry! More
Audi Service Mr. Henry Fink My Experience at Audi Brooklyn has been beyond exceptional! Mr. Henry Fink, my Audi Service Manager has always provided me with extraordinary service My Experience at Audi Brooklyn has been beyond exceptional! Mr. Henry Fink, my Audi Service Manager has always provided me with extraordinary service! His knowledge and experience with Audi has been spot on when servicing my vehicle. The staff is terrific and waiting area offers a relaxing atmosphere with food and beverage! I highly recommend going there to service your car! Al More
Excellent service I recently needed my Audi serviced while in Brooklyn, I found Brooklyn Audi to be extremely helpful especially Mr, Fink , who was incredibly knowledge I recently needed my Audi serviced while in Brooklyn, I found Brooklyn Audi to be extremely helpful especially Mr, Fink , who was incredibly knowledgeable and professional, Mr Fink was very understanding and accommodating. We will definitely be back to Brooklyn Audi More
Best Team Ever! Richie Bauso, Jarred and Arson are the best I have bought and leased over 20 cars in the last 25 years. This is the first time I can honestly say, I took the car not because it is a great car o I have bought and leased over 20 cars in the last 25 years. This is the first time I can honestly say, I took the car not because it is a great car or deal (was both) but the team that worked with us. No words can describe how Richie treated us and took his time to make sure we get what we want. The follow-ups, time spent and diligence of the entire team surpasses anything we expected or have ever experienced. Thank you again Richie, Jarred, and Arson for all the help and getting us the best car with the best deal available anywhere. More