Audi Brooklyn

I ALWAYS BRING MY AUDI 2001 TT ROADSTER IN FOR SERVICE AT OPEN ROAD. GETTING APPOINTMENTS ARE EASY AND CONVENIENT. MY NEEDS ARE ALWAYS LOOKED AFTER, AND SERVICE IS PROMPT. I COULDN'T RECOMMEND OPEN ROAD A AT OPEN ROAD. GETTING APPOINTMENTS ARE EASY AND CONVENIENT. MY NEEDS ARE ALWAYS LOOKED AFTER, AND SERVICE IS PROMPT. I COULDN'T RECOMMEND OPEN ROAD ANY HIGHER- THEY'RE FANTASTIC. More

It was an amazing experience to work with Steve. He is extremely knowledgeable, considerate and thoughtful advisor. He helped me two weeks in a row and I had a feeling he was doing it with all his heart! extremely knowledgeable, considerate and thoughtful advisor. He helped me two weeks in a row and I had a feeling he was doing it with all his heart! More

I was told before that my car was not on warranty which trouble me a lot and Steve Mangat took the time to find out if it was or not and also gave me addional information about how to go about renewing it trouble me a lot and Steve Mangat took the time to find out if it was or not and also gave me addional information about how to go about renewing it before it exp. He explain in detail about all the question I had about my mileage and services that I would be doing in the near further and he make sure I was comfortable while I wait for me car to be service which was done in a timely manner as he told me 1 hour an 45 min, He show grate customer service I would tell anyone to take they car there for service. More

this is my second audi purchased from this dealership and ALWAYS had pleasant experiences with sales as well as with service. My last service was on 2/29/12, the service manager was very helpful, thorough an ALWAYS had pleasant experiences with sales as well as with service. My last service was on 2/29/12, the service manager was very helpful, thorough and treated me with top priority and assured my Q7 would be fixed in a timely fashion( which was fixed in less time than promised ). As my lease is coming close to end I would definately purchase another Audi, and my dealership of choice will be Audi of Brooklyn. More

Had the car in out really quick without any issues. Steve was very helpful... highly recommended! They also gave me a nice loaner for the day. Audi! was very helpful... highly recommended! They also gave me a nice loaner for the day. Audi! More

This dealership is a huge joke. In 2009 I leased an Audi A4. It took 5 months to receive the car, which is incredibly long to wait for a popular car model. The reason from them was someone forgot to proce A4. It took 5 months to receive the car, which is incredibly long to wait for a popular car model. The reason from them was someone forgot to process the paperwork??? OK. So after my lease of the A4 was up I recently went in to lease an A7 after my A4 lease was up. I love the brand so I gave this dealership the benifit of the doubt. I'll try again. Maybe it was just one bad experience, it can happen. Now I built out an A7 in November of 2011 because my A4 lease was up in January of 2012. I was told it would take 3 months to get the A7 so I needed to extend my A4 lease for 1 month. OK no problem, right? Brandon Russell said he would take care of extending the lease on the A4. It's in the dealerships hands right? WRONG! I get a call from Audi financial a when the original lease date was up saying where is the A4 it was supposed to be returned and if you wait to long it will negatively affect your credit. Now I call Brandon Russell and he says to me, hey can I have your fax number? Now after my A4's lease was up he wants me to sign papers to extend the lease. He never asked me to sign these papers prior knowing this needed to be done for 3 months he decides to tell me now after my lease is up and Audi financial is calling me asking what the problem is. Did I mention that in the 3 months of waiting for the A7 it still had not been started to be built yet. So now I would have to extend the lease on the A4 for another possible 3 or 4 months on top of the month that I already extended it. So again it is going on 6 months to possibly get the A7??? Now that's 2 bad experiences with this dealership. They now are also playing games with me on giving me back my initial down payment because I cancelled the whole deal with this joke of a dealership. If you are thinking of buying or leasing an Audi which I do love the product, amazing cars. Do yourself a favor and go to a different dealership. I'm saving you a huge headache and stress. It takes the joy out of getting a new vehicle. More

We had an appointment with this salesperson and were kept waiting for over 1 hour. We had done extensive research and knew all about pricing, incentives, etc. for the particular model we wanted. After fina waiting for over 1 hour. We had done extensive research and knew all about pricing, incentives, etc. for the particular model we wanted. After finally speaking with the salesman, he informed us (without our asking) that he had various discounts that he could offer us which would total abut $5000 off MSRP. After he and his sales manager "consulted" for several minutes (the old "I have to ask my manager" trick) he informed us that the MSRP was a little over $41,000 and the great price he could offer us was $39,900. This is actually the real MSRP that all dealers show. Once they understood that we were well aware of pricing, the manager told us that they were very busy today and we should continue to shop around (basically telling us to leave). Extremely rude. Would never under any circumstance buy a car from this dealer. Also, there were several other disgruntled potential customers in the showroom as well. More

Audi of Brooklyn is the best place to shop for your Audi! Be sure to meet with Mr. Gary Grant! He is extremely helpful, patient with questions, concerns and most of all "your needs and wants"! My experienc Be sure to meet with Mr. Gary Grant! He is extremely helpful, patient with questions, concerns and most of all "your needs and wants"! My experience with Mr. Grant was exceptional. Thank you Mr. Grant for making my first Audi a great experience to buy :) -Tinkerbell2011 More

Chris Campbell (sales manager) was extremely thorough with this purchase experience. I bought a 2012 A7. He was able to make his price very competitive to Anchor Audi. Their service made the experience f with this purchase experience. I bought a 2012 A7. He was able to make his price very competitive to Anchor Audi. Their service made the experience far beyond business into a more personal one. This is my first Audi and I'm extremely happy with my car. I remained undecided for some time between both dealers. I expected to get the run-arounds but ultimately I'm satisfied. The service received from Gary after my purchase remained. I am still able to follow up with additional questions. More