Audi Brooklyn

Had the car in out really quick without any issues. Steve was very helpful... highly recommended! They also gave me a nice loaner for the day. Audi! was very helpful... highly recommended! They also gave me a nice loaner for the day. Audi! More

This dealership is a huge joke. In 2009 I leased an Audi A4. It took 5 months to receive the car, which is incredibly long to wait for a popular car model. The reason from them was someone forgot to proce A4. It took 5 months to receive the car, which is incredibly long to wait for a popular car model. The reason from them was someone forgot to process the paperwork??? OK. So after my lease of the A4 was up I recently went in to lease an A7 after my A4 lease was up. I love the brand so I gave this dealership the benifit of the doubt. I'll try again. Maybe it was just one bad experience, it can happen. Now I built out an A7 in November of 2011 because my A4 lease was up in January of 2012. I was told it would take 3 months to get the A7 so I needed to extend my A4 lease for 1 month. OK no problem, right? Brandon Russell said he would take care of extending the lease on the A4. It's in the dealerships hands right? WRONG! I get a call from Audi financial a when the original lease date was up saying where is the A4 it was supposed to be returned and if you wait to long it will negatively affect your credit. Now I call Brandon Russell and he says to me, hey can I have your fax number? Now after my A4's lease was up he wants me to sign papers to extend the lease. He never asked me to sign these papers prior knowing this needed to be done for 3 months he decides to tell me now after my lease is up and Audi financial is calling me asking what the problem is. Did I mention that in the 3 months of waiting for the A7 it still had not been started to be built yet. So now I would have to extend the lease on the A4 for another possible 3 or 4 months on top of the month that I already extended it. So again it is going on 6 months to possibly get the A7??? Now that's 2 bad experiences with this dealership. They now are also playing games with me on giving me back my initial down payment because I cancelled the whole deal with this joke of a dealership. If you are thinking of buying or leasing an Audi which I do love the product, amazing cars. Do yourself a favor and go to a different dealership. I'm saving you a huge headache and stress. It takes the joy out of getting a new vehicle. More

We had an appointment with this salesperson and were kept waiting for over 1 hour. We had done extensive research and knew all about pricing, incentives, etc. for the particular model we wanted. After fina waiting for over 1 hour. We had done extensive research and knew all about pricing, incentives, etc. for the particular model we wanted. After finally speaking with the salesman, he informed us (without our asking) that he had various discounts that he could offer us which would total abut $5000 off MSRP. After he and his sales manager "consulted" for several minutes (the old "I have to ask my manager" trick) he informed us that the MSRP was a little over $41,000 and the great price he could offer us was $39,900. This is actually the real MSRP that all dealers show. Once they understood that we were well aware of pricing, the manager told us that they were very busy today and we should continue to shop around (basically telling us to leave). Extremely rude. Would never under any circumstance buy a car from this dealer. Also, there were several other disgruntled potential customers in the showroom as well. More

Audi of Brooklyn is the best place to shop for your Audi! Be sure to meet with Mr. Gary Grant! He is extremely helpful, patient with questions, concerns and most of all "your needs and wants"! My experienc Be sure to meet with Mr. Gary Grant! He is extremely helpful, patient with questions, concerns and most of all "your needs and wants"! My experience with Mr. Grant was exceptional. Thank you Mr. Grant for making my first Audi a great experience to buy :) -Tinkerbell2011 More

Chris Campbell (sales manager) was extremely thorough with this purchase experience. I bought a 2012 A7. He was able to make his price very competitive to Anchor Audi. Their service made the experience f with this purchase experience. I bought a 2012 A7. He was able to make his price very competitive to Anchor Audi. Their service made the experience far beyond business into a more personal one. This is my first Audi and I'm extremely happy with my car. I remained undecided for some time between both dealers. I expected to get the run-arounds but ultimately I'm satisfied. The service received from Gary after my purchase remained. I am still able to follow up with additional questions. More

Before closing the deal with these two guys at Audi Brooklyn, I had never thought it was possible to find any decent dealership and/or sales people in Brooklyn area. Let me tell you: that was for the f Brooklyn, I had never thought it was possible to find any decent dealership and/or sales people in Brooklyn area. Let me tell you: that was for the first time in my life that the entire process of buying a new car went so smoothly and so extremely pleasant! If you decided to go with Audi brand (this was my first Audi – what a marvelous machine!), all you have to do is to call Gennady Berkman. That’s it. This sales rep is so great and knowledgeable, it is unbelievable. I am more than sure that any of your questions will be answered accurately and professionally. Do not be afraid to negotiate like you mean it. He helped us select the right extra features of the Q5 we bought, advised on the pros and cons of the vehicle, and did facilitate negotiations of the final price with another cool dude Gary the Manager. Overall, it took barely three month for our new car to get to be produced and delivered to Audi Brooklyn. My taking delivery was very easy and hassle free. After visually inspecting, taking a test ride, etc., the final paperwork process took literally minutes to complete. Again, I have to thank Gennady for taking care of business. All and all, I highly recommend this place in general and Mr. Berkman in particular. I assure you that you will not regret the experience. Great job guys!!! Hope the service dept is alike. Thanks very much. More

Had a scheduled appointment to have a 5000 mile check up on my 2010 A5. While making the appointment I asked if I could wait for this to be done, and how long it would take. The Service advisor said that on my 2010 A5. While making the appointment I asked if I could wait for this to be done, and how long it would take. The Service advisor said that it should take no more than an hour to an hour and a half. I arrived at 7:30 am for my appointment, and was there for over three hours. They are unorganized, and unprofessional. I'm so sorry I didn't go to another Audi dealer for my purchase. Do yourself a favor and find a dealership that will Value your business. More