Audi Brooklyn

I worked with the Audi Brooklyn team while purchasing a new vehicle, and trading in two others, for a large corporation. As with any deal in a large corporation, there are always hurdles. Tony(sales)and To new vehicle, and trading in two others, for a large corporation. As with any deal in a large corporation, there are always hurdles. Tony(sales)and Tom (management)from the Audi team had all the answers. They were quick to respond and always made themselves available to answer what seemed like a never ending stream of questions. Through the entire process, they never lost their sense of humor and always handled themselves professionally. The guys went above and beyond and I can confidently recommend this dealership. The y delivered as promised and my firm will certainly point future business to Audi Brooklyn. More

Great dealership, amazing staff , guys helped me out with picking out exactly what i needed, cars arent overpriced as in other dealerships, didnt wait long got everything done for me in one day, love my new picking out exactly what i needed, cars arent overpriced as in other dealerships, didnt wait long got everything done for me in one day, love my new S4 see me around coney island More

Quickest car transaction ever. Traded in my a5 lease for Quickest car transaction ever. Traded in my a5 lease for a 2012 s4. All the stars were aligned for this transaction. Audi wanted my car and i wante Quickest car transaction ever. Traded in my a5 lease for a 2012 s4. All the stars were aligned for this transaction. Audi wanted my car and i wanted their car. A fair price was offered for the A5 lease that had a few months left on it. (yes equity on the lease) and a fair price was given on the s4 that i wanted. the car with the options i wanted was not on the lot but they found one in the vicinity and had it brought over the next day. had a few questions about the numbers but it was solved promptly and correctly. excellent work all around. More

I ALWAYS BRING MY AUDI 2001 TT ROADSTER IN FOR SERVICE AT OPEN ROAD. GETTING APPOINTMENTS ARE EASY AND CONVENIENT. MY NEEDS ARE ALWAYS LOOKED AFTER, AND SERVICE IS PROMPT. I COULDN'T RECOMMEND OPEN ROAD A AT OPEN ROAD. GETTING APPOINTMENTS ARE EASY AND CONVENIENT. MY NEEDS ARE ALWAYS LOOKED AFTER, AND SERVICE IS PROMPT. I COULDN'T RECOMMEND OPEN ROAD ANY HIGHER- THEY'RE FANTASTIC. More

It was an amazing experience to work with Steve. He is extremely knowledgeable, considerate and thoughtful advisor. He helped me two weeks in a row and I had a feeling he was doing it with all his heart! extremely knowledgeable, considerate and thoughtful advisor. He helped me two weeks in a row and I had a feeling he was doing it with all his heart! More

I was told before that my car was not on warranty which trouble me a lot and Steve Mangat took the time to find out if it was or not and also gave me addional information about how to go about renewing it trouble me a lot and Steve Mangat took the time to find out if it was or not and also gave me addional information about how to go about renewing it before it exp. He explain in detail about all the question I had about my mileage and services that I would be doing in the near further and he make sure I was comfortable while I wait for me car to be service which was done in a timely manner as he told me 1 hour an 45 min, He show grate customer service I would tell anyone to take they car there for service. More

this is my second audi purchased from this dealership and ALWAYS had pleasant experiences with sales as well as with service. My last service was on 2/29/12, the service manager was very helpful, thorough an ALWAYS had pleasant experiences with sales as well as with service. My last service was on 2/29/12, the service manager was very helpful, thorough and treated me with top priority and assured my Q7 would be fixed in a timely fashion( which was fixed in less time than promised ). As my lease is coming close to end I would definately purchase another Audi, and my dealership of choice will be Audi of Brooklyn. More

Had the car in out really quick without any issues. Steve was very helpful... highly recommended! They also gave me a nice loaner for the day. Audi! was very helpful... highly recommended! They also gave me a nice loaner for the day. Audi! More

This dealership is a huge joke. In 2009 I leased an Audi A4. It took 5 months to receive the car, which is incredibly long to wait for a popular car model. The reason from them was someone forgot to proce A4. It took 5 months to receive the car, which is incredibly long to wait for a popular car model. The reason from them was someone forgot to process the paperwork??? OK. So after my lease of the A4 was up I recently went in to lease an A7 after my A4 lease was up. I love the brand so I gave this dealership the benifit of the doubt. I'll try again. Maybe it was just one bad experience, it can happen. Now I built out an A7 in November of 2011 because my A4 lease was up in January of 2012. I was told it would take 3 months to get the A7 so I needed to extend my A4 lease for 1 month. OK no problem, right? Brandon Russell said he would take care of extending the lease on the A4. It's in the dealerships hands right? WRONG! I get a call from Audi financial a when the original lease date was up saying where is the A4 it was supposed to be returned and if you wait to long it will negatively affect your credit. Now I call Brandon Russell and he says to me, hey can I have your fax number? Now after my A4's lease was up he wants me to sign papers to extend the lease. He never asked me to sign these papers prior knowing this needed to be done for 3 months he decides to tell me now after my lease is up and Audi financial is calling me asking what the problem is. Did I mention that in the 3 months of waiting for the A7 it still had not been started to be built yet. So now I would have to extend the lease on the A4 for another possible 3 or 4 months on top of the month that I already extended it. So again it is going on 6 months to possibly get the A7??? Now that's 2 bad experiences with this dealership. They now are also playing games with me on giving me back my initial down payment because I cancelled the whole deal with this joke of a dealership. If you are thinking of buying or leasing an Audi which I do love the product, amazing cars. Do yourself a favor and go to a different dealership. I'm saving you a huge headache and stress. It takes the joy out of getting a new vehicle. More