Audi Buffalo

Very pleased with the service on my 2020 Audi. Really like the video they sent Really like the video they sent More

I went online in August to make an appointment in September. There were zero appointment times available, and I had to wait for October. But other than that, my service experience was great! Shaw September. There were zero appointment times available, and I had to wait for October. But other than that, my service experience was great! Shawn was very personable. He offered me water or coffee at the beginning and then again when I picked up my vehicle. He made sure I understood everything, and really just took the time to make me feel like I was important. I know this is a small detail. But my NYS inspection sticker was placed PERFECTLY on my windshield. I appreciated that! The woman who cashed me out was also very friendly. She was happy and kind. More

Shaun was very helpful. He made sure I got the right services, pointed out a fix to correct a problem covered under warranty and got me in and out quickly. We set up my ne He made sure I got the right services, pointed out a fix to correct a problem covered under warranty and got me in and out quickly. We set up my next appointment. Very pleased with his focus and customer service More

Christopher was pleasant and the service was completed in a timely manner And well done a timely manner And well done More

I've had a great experience at Audi Buffalo, from the initial buying experience to the service department. Everything has been top-notch. I recently had some routine maintenance done, and the car was don initial buying experience to the service department. Everything has been top-notch. I recently had some routine maintenance done, and the car was done faster than anticipated and was washed, too. Shawn Behen at Audi Buffalo did a great job explaining everything to me, and they even texted me a video of the tech inspecting my vehicle! More

Great service and parts staff! Always doing their best to serve the customers and get the parts I need. Always doing their best to serve the customers and get the parts I need. More

Great job by the entire organization! . They did everything 5hey said they would do. Contracts to the team at Buffalo Audi . They did everything 5hey said they would do. Contracts to the team at Buffalo Audi More

Great service provided by Shawn. Given thoughtful advice about my car repair. Will go back again. Given thoughtful advice about my car repair. Will go back again. More

Outstanding service and the whole experience was great. Was kept updated on progress and the work was done on time and on budget. Was kept updated on progress and the work was done on time and on budget. More

Dealt with Shawn and he was amazing. Was and emergency to get in after a flat tire for 4 new tires and he made it happen. Got me out of there in great time too. Was and emergency to get in after a flat tire for 4 new tires and he made it happen. Got me out of there in great time too. More