Audi Buffalo

The service crew at Schmitt's is always so positive and friendly. My service is in a timely manner in a very comfortable waiting area, complete with complimentary coffee or water. Also appreciate the "co friendly. My service is in a timely manner in a very comfortable waiting area, complete with complimentary coffee or water. Also appreciate the "comp" carwash with each service. I love my Jetta VW/Wolfsburg Edition. Keep up the good work Jerry & family! Lucille More

I've been buying cars from Schmitts for more than 20 years. Sales staff is very professional. The service team is great as well. I've never been there longer than necessary I highly recommend. years. Sales staff is very professional. The service team is great as well. I've never been there longer than necessary I highly recommend. More

Schmitt's Audi is, in my opinion, the premier auto sales and service dealership in Western New York. Their technicians, sales staff, service representatives and office staff are absolutely terrific. Their k and service dealership in Western New York. Their technicians, sales staff, service representatives and office staff are absolutely terrific. Their knowledge, professionalism, personal interest in their customers' needs and commitment to excellence is unmatched by any other dealership, including other "luxury automobile dealers", with whom I have ever dealt (and I am a 65 year old guy who has had a lot of different cars!) I don't know whether to offer these terrific people my gratitude or my congratulations. BOTH, I guess. John Mercurio, Buffalo, New York More

I was completely satisfied with my service, it was completed to my expectation and completed quickly. Harry, my service rep, took the time to answer my all questions before and after the service so completed to my expectation and completed quickly. Harry, my service rep, took the time to answer my all questions before and after the service so I was comfortable with the service completed. Thank You, David Giambra More

Entire experience was exceptional from entry into the service area until I picked up my vehicle. Cashier included. Friendliness of people walking thru service area and saying hello shows the overall teno service area until I picked up my vehicle. Cashier included. Friendliness of people walking thru service area and saying hello shows the overall tenor of the company. More

You should know that Harry, the service manager went the extra mile for me. Harry was able to get VW to warrant the service when my auto was past the warranty mileage. This reinforces way I bough another VW extra mile for me. Harry was able to get VW to warrant the service when my auto was past the warranty mileage. This reinforces way I bough another VW. Thank you Harry. More

I owned an 2 Audi s A4 and an A6 s I just got rid of them because of this Dealer and the way they treat you when you go or call. Just got a BMW 335ix so never have to see them again. because of this Dealer and the way they treat you when you go or call. Just got a BMW 335ix so never have to see them again. More

Our service representative (Harry) was very attentive to our needs. It was easy to make an appointment. The car was ready (and clean!) when they said it would be. I never mind using the shuttle service s our needs. It was easy to make an appointment. The car was ready (and clean!) when they said it would be. I never mind using the shuttle service since Scotty is such a great guy - fun to chat with and always so polite and respectful. Also, we love the new waiting room. So nice and comfortable! Thank you. More

I have been a Schmitt's customer for years and will go no where else for my automobile needs. They are truly exceptional! I am never disappointed. where else for my automobile needs. They are truly exceptional! I am never disappointed. More

My wife and I have leased 5 audis with Schmitts (soon to be 6) since 2004. I guess that says a lot in and of itself about our experience with them. An audi is a great car and I'm sure that helps because, in be 6) since 2004. I guess that says a lot in and of itself about our experience with them. An audi is a great car and I'm sure that helps because, in my experience, they have very few problems so I have very few reasons to visit the dealership save maintenance and inspections. That being said, their sales people are knowledgeable, courteous and accommodating. If you schedule a service appointment, it happens when it is supposed to, it is done when it is supposed to be done, they communicate their findings in detail, they don't assume anything, and they go to great strides to see that you're satisfyed. I don't think that the rates are outrageous, either. An audi is not an inexpensive car, the parts are not inexpensive but that's a given when you go in to buy or lease one. They are one of the most comfortable, most responsive, and sexiest cars on the road (are you listening BMW owners?). It's value and it has a cost. The car and the team at Schmitt's has never given me a single reason to regret that my wife and I chose audi. Sincerly, Brian Bailey More