Audi Calabasas
Calabasas, CA
Filter Reviews by Keyword
By Type
162 Reviews of Audi Calabasas
Absolutely. Since this is a public review, it's best to stick to things you personally experienced and avoid stating anything you can't verify. Here's a strong b Since this is a public review, it's best to stick to things you personally experienced and avoid stating anything you can't verify. Here's a strong but factual review: I was disappointed with my experience at Audi Calabasas. The dealership has no problem mailing me upgrade offers and encouraging me to trade in my vehicle, but when I actually reached out about the offer, the customer service was completely different. I spoke with Kevin regarding the upgrade letter I received. During our initial conversation, he told me he was going to lunch and would call me back. That call never came. I was simply trying to see if they could get my payment close to what I currently pay, but I felt like I was brushed off instead of being helped. I also spoke with Martin, who was dismissive, hung up on me, and wouldn't answer my questions about the promotion they had sent me. It left me feeling like they were only interested in getting me through the door, not actually assisting a loyal Audi customer. If you're going to send customers personalized upgrade offers, at least be willing to explain them and treat people with respect when they call. I expected much better customer service from a luxury dealership. More
I recently had the pleasure of meeting Erik Crosson. I couldn't be more satisfied with the experience! From the moment I walked in, Erik - was professional, knowledgeable, and genuinely committed to hel I couldn't be more satisfied with the experience! From the moment I walked in, Erik - was professional, knowledgeable, and genuinely committed to helping me find the perfect vehicle. Moreover, Erik had me work closely with Mehrad Navid, who went above and beyond to find me the best interest rate and monthly payment. I appreciate the team at Audi in Calabasas. More
Very rough experience, to keep it short and concise the salesman was very nice and pleasant, the car we purchased had a new problem every month, after being promised few time and assured that everything in salesman was very nice and pleasant, the car we purchased had a new problem every month, after being promised few time and assured that everything in the car works perfectly…. We had to sell the car after only a mere 3 months because 80% of the time the car was being serviced and instead of audi giving us a fair buy back offer to make amends they low balled us in several offers through the negotiation and still gave us way lower than Autonation’s straight up first offer. More
Ruben Granados always goes above and beyond when it comes to customer service. Audi calabas is one best customer service to keep your car running like new. And the most important they are honest to the custo to customer service. Audi calabas is one best customer service to keep your car running like new. And the most important they are honest to the customer. More
Rafael at the Audi Calabasas service center was very helpful and took care of my car and also I was going to be late picking up my car he offered to stay until I get there. That is what I call fantastic helpful and took care of my car and also I was going to be late picking up my car he offered to stay until I get there. That is what I call fantastic service.. More
Audi Calabasas provided excellent service and treated us like family. I specifically want to point out how great and helpful Erik was with helping us choose two beautiful new vehicles. If you’re looking to like family. I specifically want to point out how great and helpful Erik was with helping us choose two beautiful new vehicles. If you’re looking to a new vehicle with great service, this is the place! More
Cristal Gonzalez in service is very helpful at resolving issues in a calm, professional expedient manner. She always makes it a pleasure going into the dealer & leaving happy & with a smile issues in a calm, professional expedient manner. She always makes it a pleasure going into the dealer & leaving happy & with a smile More
Recently leased a new vehicle from Audi Calabasas. Anam made it an incredibly easy and enjoyable experience. Reached out initially via the website to check inventory and she immediately got into conta Anam made it an incredibly easy and enjoyable experience. Reached out initially via the website to check inventory and she immediately got into contact with all the information. I test drove later that day and left with a new vehicle within two hours. Thank you Anam! More
One of my favourite dealership Audi of Calabasas great location guys very professional thanks Ruben for helping me fix my car soon as possible Ruben very professional and nice advisor!!! If any problem, location guys very professional thanks Ruben for helping me fix my car soon as possible Ruben very professional and nice advisor!!! If any problem, ask Ruben!!! More

