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Audi Cape Cod

Hyannis, MA

Overview
Reviews
Vehicles
4.8
837 Reviews
Call Dealership (508) 815-5600
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25 Falmouth Road

Hyannis, MA

02601

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Showing 837 reviews

April 20, 2023

Friendly customer service, always attempt to meet your needs for an appointment time, explain the service that was completed. More

by CROOKJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Report | Print
Apr 21, 2023 -

Audi Cape Cod responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Cape Cod. Robert Wall - Service Manager rwall@drivepremier.com

Helpful
April 20, 2023

The team at Audi Cape Cod are friendly and informative always keeping you up to date on the status of my vehicle. More

by FerminO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Report | Print
Apr 21, 2023 -

Audi Cape Cod responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Cape Cod, we look forward to having you as a valued customer for many years to come! Robert Wall - Service Manager rwall@drivepremier.com

Helpful
April 20, 2023

Ny 2015 Alleoad recently had from and rear brakes and four new tires replaced at the dealership. The work was completed on three different service calls and each service call was completed within the ti More

by trjchatham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Report | Print
Apr 21, 2023 -

Audi Cape Cod responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Robert Wall - Service Manager rwall@drivepremier.com

Helpful
April 19, 2023

Hi - Olivea did a really great job; she’s definitely an asset to your organization! More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivea Eldredge
Report | Print
Apr 19, 2023 -

Audi Cape Cod responded

Thank you for your business and this review. We're happy to hear Olivea was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Robert Wall - Service Manager rwall@drivepremier.com

Helpful
April 18, 2023

Nice job! The only reason it’s not 5 stars is no “wow factor”. Dealer did what they said they would do in a timely manner. Thank you More

by kris.sexton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Olivea Eldredge
Report | Print
Apr 18, 2023 -

Audi Cape Cod responded

Thank you, Kris! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Cape Cod. Robert Wall - Service Manager rwall@drivepremier.com

Helpful
April 16, 2023

Routine service app, done on time and as requested. All questions answered. Quality local dealer and service. More

by Stevenorris_mss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Report | Print
Apr 17, 2023 -

Audi Cape Cod responded

Steve, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Robert Wall - Service Manager rwall@drivepremier.com

Helpful
April 16, 2023

The service was fabulous. Would definitely come back and recommend this dealership to others. Thanks More

by pamelajhickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivea Eldredge, Osmarlin Baez
Report | Print
Apr 17, 2023 -

Audi Cape Cod responded

Pamela, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Cape Cod. Robert Wall - Service Manager rwall@drivepremier.com

Helpful
April 15, 2023

I have always enjoyed not only my interactions with their service department, but absolutely love their inspection videos they send More

by Djthorniley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Olivea Eldredge
Report | Print
Apr 16, 2023 -

Audi Cape Cod responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Cape Cod! Robert Wall - Service Manager rwall@drivepremier.com

Helpful
April 14, 2023

Very impressed by the service… fast and efficient what more can one ask for! Matt was very professional & attentive More

by Maryluczkow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Report | Print
Apr 16, 2023 -

Audi Cape Cod responded

Thank you for the kind words for Matt and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Robert Wall - Service Manager rwall@drivepremier.com

Helpful
April 14, 2023

Very thorough. Matt does an excellent job of explaining the work that needs to be done as well as the cost associated with the work. More

by cathybrennan54
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Apr 16, 2023 -

Audi Cape Cod responded

Thank you for choosing Audi Cape Cod. Your feedback and rating mean a lot to us. We're glad we were able to help, Cathy, and we hope to see you again! Robert Wall - Service Manager rwall@drivepremier.com

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