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Audi Cape Cod

Hyannis, MA

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838 Reviews

25 Falmouth Road

Hyannis, MA

02601

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Showing 838 reviews

May 13, 2020

Very easy and convenient to schedule routine and unexpected service. Service representatives take the time to clearly communicate what is needed, the timeframe involved and the cost. More

by arlombardi817
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
May 13, 2020 -

Audi Cape Cod responded

Hi, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come!

May 13, 2020

Very professional. Everyone in the service department is so professional. Matt took care of us this time and was honest and provided a loaner car for my wife to drive w More

by jw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
May 13, 2020 -

Audi Cape Cod responded

Hi JW, Thank you so much for your excellent review of Matt and our Service team! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Audi Cape Cod, A Premier Company. Please don't hesitate to reach out if you need anything else.

May 12, 2020

Easy, they dealt with the COVID-19 situation very well I've always gotten great service from Audi Cape Cod. Today's circumstances present some unusual challenges. Normally, I would have enjoyed relaxing in More

by dyoerger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
May 12, 2020 -

Audi Cape Cod responded

Hi, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 12, 2020

Excellent help from Matt Matt not only arranged for a fast and easy repair, but his recommendation that I contact Audi Customer Service was really helpful. I’m really pleased More

by JFORNSHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
May 12, 2020 -

Audi Cape Cod responded

Hi, We are very happy to that Matt and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 10, 2020

They did a fabulous job. Very responsive and followed through on all the details. Very unlike the typical dealership. I would recommend them highly and without the slightest hesitation. More

by mfollick
Recommend Dealer
Yes
Employees Worked With
Kevin Misanko, Anthony Laham
May 11, 2020 -

Audi Cape Cod responded

Hi MFOLLICK, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 09, 2020

A huge thank you to all involved with the purchase of my “new to me” S4. Robb was incredibly patient and helpful! 10/10 stars! From start to sale, everyone I spoke with was super nice and knowledgeable in e More

by Jillian
Recommend Dealer
Yes
Employees Worked With
Kara Brunette (wonderful!!), Anthony Laham, Sarah Dever, Rob Serdy, Jared Adam
May 10, 2020 -

Audi Cape Cod responded

Thank you so much, Jillian, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Robb and congratulations on your new S4! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 09, 2020

Review - Great people. Some bumps in the buying process, though: For the test drive my wife took, sales did not explain the operation of the gear shift leve More

by drust0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kara Brunette - excellent. Also, the people (names?) in service were helpful getting an inspection done the day of purchase., Rob Serdy, Jared Adam
May 10, 2020 -

Audi Cape Cod responded

Hi, Thank you for taking the time to share your experience. We appreciate your business. If you would like to further discuss your visit, feel free to reach out to management at your convenience.

May 06, 2020

Excellent service. Friendly. Good process and price. Clean show room. Love the car. Will let you know when I get service. Did all requested work More

by jamesfanale
Recommend Dealer
Yes
Employees Worked With
Rob Serdy
May 07, 2020 -

Audi Cape Cod responded

Hi James, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 05, 2020

My first experience at Audi was beyond amazing! Great service! Thank you to Rob who made the purchase easy and fast! They know how to make their customers happy! More

by Mira
Recommend Dealer
Yes
Employees Worked With
Rob Serdy
May 05, 2020 -

Audi Cape Cod responded

Hi Mira, Here at Audi Cape Cod, A Premier Company, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Rob, it was a pleasure having you at the dealership. We appreciate your review!

May 05, 2020

Excellent car buying experience My experience with Cape Cod Audi was very pleasing and enjoyable. The staff that I interacted with (Rob Serdy and Kevin Misanko were very professional More

by roger39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Misanko, Rob Serdy
May 05, 2020 -

Audi Cape Cod responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's fantastic to hear that our staff, especially Rob and Kevin, provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership!

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