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Audi Central Houston

Houston, TX

4.4
312 Reviews
About Our Audi Dealership in Houston Welcome to Audi Central Houston. Even if you've never visited our dealership before, you might already be familiar with it. That's because our state-of-the-art Audi dealership is instantly recognizable to those that live and work near Houston's Medical Center, Rice University, and the Museum Districts. At Audi Central Houston, it's not just our offices, customer lounges and parts and service facilities that are high tech. Equally forward-thinking is the professional, informative and friendly way we do business. With our client-centric approach, we pride ourselves in providing Houston-area drivers with an entirely new way to shop for, maintain, and embrace the Audi luxury-performance tradition.
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2120 Southwest Freeway

Houston, TX

77098

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Showing 312 reviews

June 18, 2021

Nick is an awesome guy to work with. I wouldn’t go anywhere else and will always request him for servicing my car. Great guy!! More

by adidajani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Villano
Jul 16, 2021 -

Audi Central Houston responded

Adidajani, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2021

Eric is excellent in taking care of all my concerns and in communicating all aspects of service regarding my vehicle. He is friendly and professional and has never let me down. Would highly recommend! More

by John L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Ta
Jul 16, 2021 -

Audi Central Houston responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 03, 2021

I have always found the customer service to be excellent. Service representative Eric Majors is outstanding. I've been very satisfied with Audi Central. I highly recommend this dealership. More

by jayellzey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Majors
Jul 16, 2021 -

Audi Central Houston responded

Hi Jayellzey, thank you so much for your positive comments about Audi Central Houston! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2021

I had the pleasure of leasing my second vehicle from the Audi Central dealership. The staff and team members work together to create a personable and efficient process. All of my questions and concer More

by Sri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Muñoz, Chase Reed, Alberto Bermudez
Jul 16, 2021 -

Audi Central Houston responded

Sri, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

May 24, 2021

Customer driven employees. Eric Majors does an excellent job. I highly recommend him. Audi Central became my Audi dealer of choice after a negative experience with Audi North. More

by arhou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Majors
Jul 16, 2021 -

Audi Central Houston responded

Arhou, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Audi Central Houston!

May 06, 2021

have no complaint about the new Audi I bought. But the have no complaint about the new Audi I bought. But the sales/finance process has left me feeling extremely frustrated. When going through the fina More

by W Davis
Customer Service
Recommend Dealer
No
Employees Worked With
Marvin, Jeff
Jul 16, 2021 -

Audi Central Houston responded

Hi Will Davis, thank you for taking the time to leave us your honest feedback, and for allowing us to communicate with you regarding your frustrations and work towards a satisfactory resolution. We understand certain things could have been better communicated to you during the F&I process, and will utilize this experience moving forward to improve our guest experience. If you have further concerns or if there is anything we can do for you, please contact us at (855) 627-5368. Again, thank you for your time and feedback, and we do hope to be of assistance to you in the future.

March 02, 2021

I purchased an A7 Prestige almost exactly 1 year ago. It never worked properly. Some of the safety features would randomly turn themselves off and reboot several times per day while driving. Repair attemp More

by Disappointed Audi Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Lind, Dominick Villano, James Watt, Amine Something
Jul 16, 2021 -

Audi Central Houston responded

Hi there, we apologize for the delayed response. Thank you for taking the time to leave us this feedback. It is discouraging to learn that your experience was not a positive one, but your feedback helps us improve moving forward. We hope you will consider us in the future, have a nice day.

February 27, 2021

I have been for oil change around 1.00 pm today and waited for 30 minutes and later service advisor shown up and told he cannot lake any appoint for the day. Reasons as below. 1. Technicians are on More

by joejohnson1970
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I do not know
Jul 16, 2021 -

Audi Central Houston responded

Hi there, we apologize for the delayed response. Thank you for taking the time to leave us this feedback. It is discouraging to learn that your experience was not a positive one, but your feedback helps us improve moving forward. We hope you will consider us in the future, have a nice day.

February 26, 2021

I am disappointed.I've had a long relationship with I am disappointed. I've had a long relationship with this dealership. My household has purchased 3 cars from them. I've sent 2 friends each of wh More

by Doc B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andre, Christopher
Jul 16, 2021 -

Audi Central Houston responded

Hi there, we apologize for the delayed response. Thank you for taking the time to leave us this feedback. It is discouraging to learn that your experience was not a positive one, but your feedback helps us improve moving forward. We hope you will consider us in the future, have a nice day.

February 03, 2021

I have owned 5 cars from Audi and very disappointed with the road hazard warranty recently. There was a nail on my side new tire and I was deny with the road hazard warranty. What is the point of buying r More

by Ngowfg
Recommend Dealer
No
Employees Worked With
Manager
Jul 16, 2021 -

Audi Central Houston responded

Tuan Ngo, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. When you have an opportunity, please reach out to us at (855) 627-5368 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

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