Audi Central Houston

I have owned 5 cars from Audi and very disappointed with the road hazard warranty recently. There was a nail on my side new tire and I was deny with the road hazard warranty. What is the point of buying r the road hazard warranty recently. There was a nail on my side new tire and I was deny with the road hazard warranty. What is the point of buying road hazard warranty from the dealership when I purchased my car and it will not covered the warranty? Been a loyal customers with Audi make me thinking of trading in my car for another better brand that will take care of the loyal customers. More

I purchased the Audi Q3 over a month ago from Audi Central Houston with the help of Emmanuel Agramonte and Nick Clements. I am very pleased with their service; especially, how quick and efficient the Central Houston with the help of Emmanuel Agramonte and Nick Clements. I am very pleased with their service; especially, how quick and efficient the process was thanks to Emmanuel. More

We turned in our Q5 lease. We passed the inspection, turned in both keys, and were assured we were all set. Then we received a bill for a missing key. The number on the invoice had a recording asking us turned in both keys, and were assured we were all set. Then we received a bill for a missing key. The number on the invoice had a recording asking us to call at another time. We called Audi Central Houston, the dealership that handled the return of our lease. Audi Central Houston refused to assist us in any way! The message is clear, once you turn in your Audi they don’t care about you! More

New Car Sale Shalise Curry was excellent, first class customer service. I would recommend her to anyone. She is not pushy and very knowledgeable about the models. Shalise Curry was excellent, first class customer service. I would recommend her to anyone. She is not pushy and very knowledgeable about the models. After the purchase she has checked in with me several time to make sure that everything was ok. More

Honest & delivered on promises! I inquired on a car shown on-line via internet messaging. Less than 10 mins later I had a response and better price than shown on-line! To top that, I inquired on a car shown on-line via internet messaging. Less than 10 mins later I had a response and better price than shown on-line! To top that, it was Saturday around 4:50pm! The sales person Paul Hernandez even commented that he would be available Sunday for any questions, wow! We worked out a deal and with home delivery (thanks COVID-19!) for a new A7 and even an agreeable trade-in value by the following week Tuesday! Due to Paul being off the next day, sales person Chris Hall jumped in to finalize everything and kept me updated during the entire process! I asked him to advise when he was delivering the car to me and he did that plus showed up on the time he said! Brought all the paperwork, clearly explained everything, we signed everything in my garage and then he spent time showing me my new A7 including many features. He even told me to call him anytime for any support! He stayed to ensure I was happy and then drove back my trade-in. Dawn Villarreal in finance helped me meet my financing needs and was able to get me great financing setup. She was patient explaining everything as well as answer all my questions. Few days go by and I had a few issues, Paul was on vacation and Chris was tied up, so Sales Mgr James Watts jumped in to handle everything. James worked with me to ensure all my issues were handled and stayed on top of everything. Everything he told me he would do, he did! Very respectful, honest and made it happen. My first experience with Audi Central Houston... Kudo's to all four of them for taking care of me as well as getting me into my new A7 Prestige to enjoy! Great teamwork, great people, great place to do business with! They have earned my business and respect! BTW - I noticed constant sanitizing, face masks, gloves and proper social distancing to meet COVID-19 requirements! Sincerely, Albert G. More

Price listed on Car Gurus was $14,982. When asked what the final price, excluding sales tax, would be $15,990. There was add-on after add-on including stamping an ID # in 4 places on the vehicles, insura the final price, excluding sales tax, would be $15,990. There was add-on after add-on including stamping an ID # in 4 places on the vehicles, insurance that I don’t need since I have my on insurance, putting a coating on the vehicle. This is year old car. “Bait & Switch & Pad& Pad the purchase price. More

LOVED working with Yuri and Lenny! First class all the way. I live in Dallas but my brother and sister in law who live in Houston recommended I check out your dealership. The trip was more than worthwhile way. I live in Dallas but my brother and sister in law who live in Houston recommended I check out your dealership. The trip was more than worthwhile More

The best car purchasing experience When I found that Audi Central Houston had the vehicle of my dreams, the only dealer to have the exact one in the state I should add, I started resear When I found that Audi Central Houston had the vehicle of my dreams, the only dealer to have the exact one in the state I should add, I started researching the online reviews to check them out. Now that I have that dream vehicle, I would like to contribute my own glowing review to the many others which brought me from Austin to Houston for one of the smoothest car purchases I've ever experienced. Paul Hernandez was a pleasure to work with. He was professional, attentive, and transparent throughout the entire process. From start to finish, including a 30 min test drive, we completed the deal in about three hours. And that was on a gorgeous Saturday with a ton of other shoppers in the showroom. Michael in F\I was also very personable and helped us navigate the final purchase details without pressure. The vehicle was immaculately prepped by the support team and the drive back to Austin was a blast. Thanks to the team at Audi Central Houston, we'll be making that same trip back to Houston when it comes time for our next Audi. More

Fabulous! Yuri has been my sales agent at Audi Central through several different vehicles. He has always been easily available and has endeavored to make my ex Yuri has been my sales agent at Audi Central through several different vehicles. He has always been easily available and has endeavored to make my experience as easy as possible. I have felt very comfortable being able to rely on him for support. Service has also been superb. Flor sent an Audi service agent out once when there were problems with my key not unlocking my vehicle. Two of my siblings have purchased cars from Yuri as well. Lenny was wonderful reviewing the new aspects of my car. More