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Audi Central Houston
Houston, TX
313 Reviews
About Our Audi Dealership in Houston
Welcome to Audi Central Houston. Even if you've never visited our dealership before, you might already be familiar with it. That's because our state-of-the-art Audi dealership is instantly recognizable to those that live and work near Houston's Medical Center, Rice University, and the Museum Districts.
At Audi Central Houston, it's not just our offices, customer lounges and parts and service facilities that are high tech. Equally forward-thinking is the professional, informative and friendly way we do business. With our client-centric approach, we pride ourselves in providing Houston-area drivers with an entirely new way to shop for, maintain, and embrace the Audi luxury-performance tradition.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 313 reviews
February 17, 2019
Great service Asma always delivers on fantastic service. She treats customers like friends, making sure all problems are taken care of. Probably the best customer s Asma always delivers on fantastic service. She treats customers like friends, making sure all problems are taken care of. Probably the best customer service I have experienced. More
by JohnT
Employees Worked With
Asma Khan
February 10, 2019
Always great service! I have been coming to this location for a few years to get my Audi serviced. Jack has always been very thorough and knowledgeable. He is always very f I have been coming to this location for a few years to get my Audi serviced. Jack has always been very thorough and knowledgeable. He is always very friendly and explains everything to me in detail. Thank you! More
by Constance05
Employees Worked With
Jack Busche
February 01, 2019
Lost in the shuffle I took my out it AAL into the dealership for a scheduled check up and was told it would take 2 hours to complete. So I decided to wait. 3 and a 1/2 ho I took my out it AAL into the dealership for a scheduled check up and was told it would take 2 hours to complete. So I decided to wait. 3 and a 1/2 hours later I inquired as to the status of the job. I was told the car was ready and , when it appeared, it was completely dry after having been washed. My service agent couldn't find the paperwork for the car, so just gave me the keys and waved me good bye. It's been 4 days and I still haven't received the paperwork. In short, a less than exceptional experience. More
by Wasting My Time
Employees Worked With
unknown
January 31, 2019
Excellent Service Joseph and Asma are amazing service advisors. Very friendly and knowledgeable, the quality of customer service and work is top notch. We’ve known J Joseph and Asma are amazing service advisors. Very friendly and knowledgeable, the quality of customer service and work is top notch. We’ve known Joseph for a little over a year and I have nothing but great experience with him. I highly recommend AUDI central for all services More
by S7_ms.suleman
Employees Worked With
Joseph Musarra and Asma
January 31, 2019
Excellent Servuce! James was courteous, informative, and very helpful. I highly recommend Audi Central! He took care of everything I asked for and much, much more!!! Won James was courteous, informative, and very helpful. I highly recommend Audi Central! He took care of everything I asked for and much, much more!!! Wonderful service. More
by GJBrazell
Employees Worked With
Janes Thuong
January 17, 2019
Excellent Customer Service Antoine was awesome in service and took car of my vehicle promptly and thoroughly as if were his own.... would gladly refer to others and have done so Antoine was awesome in service and took car of my vehicle promptly and thoroughly as if were his own.... would gladly refer to others and have done so. More
by TraciSellsHomes
Employees Worked With
Antoine and Yuri
December 24, 2018
Audi Central Excellent straight to the point, no run arounds! Selection outstanding sales manager very professional and friendly. Salesman easy to work with and Excellent straight to the point, no run arounds! Selection outstanding sales manager very professional and friendly. Salesman easy to work with and understanding. Not your typical car buying experience More
by art
Employees Worked With
Bobby Bell and Mike Tomlin
December 12, 2018
Outstanding service Getting service at Audi Central was truly an outstanding experience. Driving into the dealership in the early morning, I was immediately greeted and c Getting service at Audi Central was truly an outstanding experience. Driving into the dealership in the early morning, I was immediately greeted and checked in, As I approached Jack Busche's desk, he welcomed me and got me situated in a loaner Q5. He explained the normal maintenance to be performed and service updates to be installed. Before leaving in the loaner, I stopped by the coffee bar and enjoyed fine coffee with a snack. Upon my return latter afternoon, I expeditiously checked in the loaner and proceeded to Jack's desk. He enthusiastically walked me through the work done and escorted me to my car and extended a warm "Happy Holidays" good bye. The wife and I are thoroughly enjoying our Q5 and I dare say that the service rendered by Jack and his support team was superb. More
by VirtuAl
Employees Worked With
Jack Busche
November 27, 2018
Smooth First Service Process I appreciate that this dealership allows online appointment scheduling. Be sure to plan on two hours for the oil change service and complimentary car I appreciate that this dealership allows online appointment scheduling. Be sure to plan on two hours for the oil change service and complimentary car wash. The dealership does provide coffee, water, and snacks for those waiting on their cars. The waiting area is spacious and well kept. More
by angee2000
Employees Worked With
Not sure
November 07, 2018
Service Experience fit for the Stars - 5 Stars The service process was fluid, connected, smoothly functioning and came with friendliness and great manners. I recommend buying and servicing your Aud The service process was fluid, connected, smoothly functioning and came with friendliness and great manners. I recommend buying and servicing your Audi with Audi Central Houston. 5 stars for Chri Corl. Dr. P. More
by Dr. P.
Employees Worked With
Chris - in service departmenr
