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Audi Charlotte

Matthews, NC

4.5
1,178 Reviews
Thank you for considering us for your automotive needs. We sell the exciting new Audi models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you. Browse the Audi Charlotte new and used car inventory online, submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, Audi auto parts, or Audi repair and service, by using our contact form or by calling the number above. The Audi Charlotte Car Finder form is a convenient way to have us search for the vehicle you want. Submit it right now, and we will contact you when we find the vehicle you have described! Our new Audi and used car dealership is located at 9300 E. Independence Blvd, Matthews, NC. We have served customers from Matthews, Concord NC, Rock Hill SC, Fort Mill SC and all over the greater Charlotte Metro area.
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9300 E Independence Blvd

Matthews, NC

28105

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Showing 1,178 reviews

November 08, 2026

I was pleasantly surprised by how quick and painless the entire process was. Tyler was very helpful and congenial. I appreciate Mike jumping in and taking care of the paperwork as well. More

by dcchristopher
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Kitchen, Mike
November 05, 2026

The maintenance and service provided was exceptional, and the communication was outstanding, specifically the service manager I worked with. More

by Ryantreadway92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kal Rammadan
November 03, 2026

My Q3 Audi 2026 had an update that killed the battery. I took it in and they could not find anything wrong and they would not give me a loaner car. My car stayed there all day. I was very disappointed in More

by plines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rod
Nov 04, 2026 -

Audi Charlotte responded

We appreciate your review and regret that we fell short of our 5 star standard. I do apologize for the time spent without a loaner and not living up to the level of service we are known for. Please give Kevin Koteles, our Service Director, or myself a call at your earliest convenience to discuss your experience in more detail. We truly appreciate the opportunity given & look forward to hearing from you. Sincerely, Jeff Simmons General Manager

October 31, 2026

Everyone I dealt with was nice but also it was clear that my business was important to them and that was important to me. Tyler was knowledgeable. I recommend him for your next auto purchase More

by nichols4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peppi Bonocore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dima Sydorchenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Kitchen
Nov 05, 2026 -

Audi Charlotte responded

This is exactly how a luxury dealership experience should be! Thank you so very much for the 5 Star Rating extremely kind words about your interactions with Tyler and our team. I will be sure to congratulate all involved for a job well done. Please let me know if I can ever be of assistance in the future welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

October 29, 2026

I purchased my new Audi from Audi Charlotte even though I live out of state, and I couldn’t be happier with the experience. The exceptional customer service from the entire team made buying a car from a deal More

by Ljm6460
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Kitchen, Vaneta Breeland
Oct 31, 2026 -

Audi Charlotte responded

Thank you so very much for the extremely kind words & 5 star rating of your purchase experience with our team! Your review means the world to us and we are so glad that you found Tyler, our team and the entire process to be so inviting. I will be sure to pass this good news on to all involved as I know it will absolutely make their day. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

October 06, 2026

I've been with Audi Charlotte probably 15yrs now. On my 4th Audi now. I've had A6, A4 & now my 2nd A3. They always make me happy! We deal with minor or major issues. They always resolve any issues an More

by cljohnston78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dima Sydorchenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2026 -

Audi Charlotte responded

This is exactly how a luxury dealership experience should be! Thank you so very much for the 5 Star Rating & extremely kind words about your interactions with our team. I will be sure to congratulate all involved for a job well done. Please let me know if I can ever be of assistance in the future & thank you for being a long time member of our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

October 03, 2026

Tyler Kitchen was very helpful. We came in weeks ago and he kept in touch, set our expectations on used EV instead of the new ones we were looking at and helped us land a deal we ar More

by apflantzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dima Sydorchenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Kitchen
Oct 13, 2026 -

Audi Charlotte responded

This is exactly how a luxury dealership purchase experience should be! Thank you so very much for the 5 star rating and extremely kind words about your interactions with our team. I will be sure to congratulate all involved for a job well done and look forward to seeing you on your first service visit. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

October 02, 2026

I recently bought my second Audi from this dealership. I’ve worked with the sales team and service department. Everyone is professional and knowledgeable about the Audi line. More

by xtexan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenn Hooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Koteles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dima Sydorchenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2026 -

Audi Charlotte responded

This is exactly how a luxury dealership experience should be! Thank you so very much for the 5 star rating and extremely kind words about your interactions with our Sales & Service team. I will be sure to congratulate all involved for a job well done and look forward to seeing you on your next visit. Please let me know if I can ever be of assistance in the future & thank you for being a returning member of our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

September 29, 2026

Tyler was responsive and was very welcoming every time I came into the dealership. He was courteous and thorough. More

by rob.snyder
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Koteles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Kitchen
Oct 14, 2026 -

Audi Charlotte responded

This is exactly how a luxury dealership purchase experience should be, Rob! Thank you so very much for the 5 star rating and extremely kind words about your interactions with Tyler & our team. I will be sure to congratulate all involved for a job well done and hope you enjoy your new Audi. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

September 24, 2026

Tyler Kitchen was a pleasure to work with. He really took the time to learn what was important to me when buying a car and was very knowledgeable about all of the features on the car. Everyone More

by linda.krul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dima Sydorchenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Audi Charlotte responded

This is exactly how a luxury dealership experience should be, Linda! Thank you so very much for the extremely kind words about your interactions with Tyler & our team. I will be sure to congratulate all involved for a job well done. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

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