Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I was pleasantly surprised by how quick and painless the entire process was. Tyler was very helpful and congenial. I appreciate Mike jumping in and taking care of the paperwork as well. entire process was. Tyler was very helpful and congenial. I appreciate Mike jumping in and taking care of the paperwork as well. More
My Q3 Audi 2026 had an update that killed the battery. I took it in and they could not find anything wrong and they would not give me a loaner car. My car stayed there all day. I was very disappointed in I took it in and they could not find anything wrong and they would not give me a loaner car. My car stayed there all day. I was very disappointed in the service that I’ve seen. More
Everyone I dealt with was nice but also it was clear that my business was important to them and that was important to me. Tyler was knowledgeable. I recommend him for your next auto purchase my business was important to them and that was important to me. Tyler was knowledgeable. I recommend him for your next auto purchase More
I purchased my new Audi from Audi Charlotte even though I live out of state, and I couldn’t be happier with the experience. The exceptional customer service from the entire team made buying a car from a deal live out of state, and I couldn’t be happier with the experience. The exceptional customer service from the entire team made buying a car from a dealership so far away an easy and less stressful process. A special shout-out to Tyler Kitchen, who was outstanding from start to finish. His follow-up was impeccable—always attentive and responsive without ever being pushy. He took the time to understand exactly what I was looking for and helped me find the perfect car. His knowledge, patience, and professionalism made all the difference. Buying a car from out of state can feel daunting, but the team at Audi Charlotte made the entire process seamless. I would absolutely recommend them to anyone looking for a new Audi, whether you live nearby or hundreds of miles away. This is what exceptional customer service should look like! More
I've been with Audi Charlotte probably 15yrs now. On my 4th Audi now. I've had A6, A4 & now my 2nd A3. They always make me happy! We deal with minor or major issues. They always resolve any issues an On my 4th Audi now. I've had A6, A4 & now my 2nd A3. They always make me happy! We deal with minor or major issues. They always resolve any issues and make me happy! More
Tyler Kitchen was very helpful. We came in weeks ago and he kept in touch, set our expectations on used EV instead of the new ones we were looking at and helped us land a deal we ar We came in weeks ago and he kept in touch, set our expectations on used EV instead of the new ones we were looking at and helped us land a deal we are happy with. More
I recently bought my second Audi from this dealership. I’ve worked with the sales team and service department. Everyone is professional and knowledgeable about the Audi line. I’ve worked with the sales team and service department. Everyone is professional and knowledgeable about the Audi line. More
Tyler was responsive and was very welcoming every time I came into the dealership. He was courteous and thorough. came into the dealership. He was courteous and thorough. More
Tyler Kitchen was a pleasure to work with. He really took the time to learn what was important to me when buying a car and was very knowledgeable about all of the features on the car. Everyone He really took the time to learn what was important to me when buying a car and was very knowledgeable about all of the features on the car. Everyone at the dealership was very pleasant to work with. I'm so happy with my Audi and the dealership. More







