Audi Charlotte

People Skills We greatly appreciated the way Ernesto treated us from the time we walked in the building to the time we left. He treated us more as friends than cust We greatly appreciated the way Ernesto treated us from the time we walked in the building to the time we left. He treated us more as friends than customers, we had a conversation not made to be a transaction for the day. The day went so well we ended up purchasing 2 vehicles! More

Excellent experience Our experience with Audi of Charlotte was top notch from the minute we walked on the lot. I instinctively do not enjoy shopping for a car and to be ho Our experience with Audi of Charlotte was top notch from the minute we walked on the lot. I instinctively do not enjoy shopping for a car and to be honest we weren't intending to purchase a car that day, but the service and selection at Audi of Charlotte won us over. Rich was never pushy and his knowledge and obvious enthusiasm for Audi and its cars was impressive. He listened to our prerequisites and pointed out each way the car met them on our test drive. He truly knows his stuff. So, what started out as an introduction for to an Audi Q5 (which my husband had looked at previously at other dealers), turned into a purchase. We felt very comfortable with the condition of the car and Rich explained everything very well. I appreciated his dedication to making us happy. More

Excellent and very attentive to detail. All employees were very knowledgeable and helpful. I was comfortable and very pleased with the overall service. It was a great experience and I would All employees were very knowledgeable and helpful. I was comfortable and very pleased with the overall service. It was a great experience and I would recommend the dealership to friends. More

Good people skills Good communication, knowledgeable and feedback was great. Courtesy to the customer Max made sure he got back with me in a timely manner and that was Good communication, knowledgeable and feedback was great. Courtesy to the customer Max made sure he got back with me in a timely manner and that was very important . More

Exemplary Service!! I was looking for a new vehicle over the course of several months and had visited multiple dealerships in the area. Audi of Charlotte, Audi of North L I was looking for a new vehicle over the course of several months and had visited multiple dealerships in the area. Audi of Charlotte, Audi of North Lake, Porsche, BMW, Mercedes, Honda, Toyota etc... After several visits to Audi of Charlotte working with Richard Gouhin, it was his exemplary Service, product knowledge and his flexibility to even meet up on his day off was the deciding factor in my purchase of an Audi Q5 specifically from this location. After testing the waters at several other dealership's, Richard Gouhin clearly has customer service at the top of his list! More

Friendly Greg was very knowledgeable and made you feel very comfortable. He represents this company with enthusiasm. Everyone I spoke with at the dealershi Greg was very knowledgeable and made you feel very comfortable. He represents this company with enthusiasm. Everyone I spoke with at the dealership was very friendly, which in turn made for a great experience. Thanks! More

Friendly and Helpful Audi of Charlotte made getting my new car as smooth as possible. They were flexible and easy to get in contact with! Would recommend to anyone looking Audi of Charlotte made getting my new car as smooth as possible. They were flexible and easy to get in contact with! Would recommend to anyone looking for a wonderful vehicle More

Incredible dealership When was the last time you went to a car dealership and felt like you walked away making new friends? I can't say enough praises about Max and the When was the last time you went to a car dealership and felt like you walked away making new friends? I can't say enough praises about Max and the entire dealership! Max was patient, never rushing us or pressuring us in the least. On top of that, he and Joe clearly worked hard, looking out for our best interests! They took the time to get to know us, what we needed, and never stopped working to get the right car at the right price for us. Without a doubt this dealership, and family of different brands, is the one we will stick with for all future car-buying choices! Thank you for a fantastic experience! More

Max Montoya Friendly attitude Comprehensive service Attentive to details The team at Audi of Charlotte was able to get my car deal done despite a late start on Friendly attitude Comprehensive service Attentive to details The team at Audi of Charlotte was able to get my car deal done despite a late start on a busy night. Thanks More

great people got us a great car Ernesto was very knowledgeable about the car and there was no pressure. The test drive was very impressive. Marcus work with us on the financing. And Ernesto was very knowledgeable about the car and there was no pressure. The test drive was very impressive. Marcus work with us on the financing. And Kyle helped us with the features of the car. All three were helpful and very professional. More