Audi Clarksburg

Took awhile for back ordered parts but the service manager Mike Swain along with Craig and Austin were helpful, prompt and kind. I bought a new S5 and these guys really did care about service after t manager Mike Swain along with Craig and Austin were helpful, prompt and kind. I bought a new S5 and these guys really did care about service after the sale. More

Personnel were very courteous and the new facility is very impressive. The salesman was very well informed and helped set up my telephone connection. I am looking forward to a great relationship down t very impressive. The salesman was very well informed and helped set up my telephone connection. I am looking forward to a great relationship down the road. More

They did a great job with service.Mike was very patient They did a great job with service. Mike was very patient and answered all of my questions before I just paid a bunch of money. The techs did real go They did a great job with service. Mike was very patient and answered all of my questions before I just paid a bunch of money. The techs did real good. I recommend them for service. More

I have been up and down the east coast for the pest several decades and have serviced my Audi’s at many different dealerships. I was worried when I pulled into this one. The place is kind of in disrep several decades and have serviced my Audi’s at many different dealerships. I was worried when I pulled into this one. The place is kind of in disrepair and very old. However, looks can be deceiving. This was one of the best overall trips I’ve had to any Audi dealership. The service folks were great. They were efficient and treated me respectfully and did all they could to get me back on the road when I did not even have an appointment. They said they are moving to a new place next month. As long as they take the people they have at this old place I will be sure to wait for my service and come here when I am in the area. More

A couple things about this Audi dealership:The building A couple things about this Audi dealership: The building is really old and really needs a lot of work. If you can overlook that you will find a gem A couple things about this Audi dealership: The building is really old and really needs a lot of work. If you can overlook that you will find a gem. The staff is fantastic. They really take care of the customer from A-Z and the vehicles are great. I recommend giving them at a shot at your business. You won’t be disappointed. More

I think the service is good and fair. I wish there was loaner car available. Having a loaner would be so helpful.. Thanks you. Bruce loaner car available. Having a loaner would be so helpful.. Thanks you. Bruce More

Audi Q5 2009 belongs to my wife. She loves this car. It only has 27,000 miles in it. Service at the Clarksburg dealership is excellent. Car wash would be nice too only has 27,000 miles in it. Service at the Clarksburg dealership is excellent. Car wash would be nice too More

The entire sales team, Austin, Chris, and Greg were fantastic to work with. We were able to get the deal we needed through email and by the time we got to the dealership all of the paperwork and car w fantastic to work with. We were able to get the deal we needed through email and by the time we got to the dealership all of the paperwork and car were ready. Austin made it very easy and stress free for us. Probably the best experience I’ve had at a dealer. More

This dealership is very hands on and family oriented atmosphere. Professional and fair. There is a little to be desired by those who answer the phones. They are rude at times and unsympathetic to your p atmosphere. Professional and fair. There is a little to be desired by those who answer the phones. They are rude at times and unsympathetic to your problem. Probably because she feels she does too much to have to answer calls too. Just hire them to answer the phone and nothing else then maybe they won’t feel privileged and disrespect customer service. However my technician Mike was tops. Very generous and courteous at all times. More