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Audi Clarksburg

Clarksburg, WV

4.8
119 Reviews

1 Stoneybrook Rd

Clarksburg, WV

26301

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119 Reviews of Audi Clarksburg

November 13, 2023

Excellent customer care by service team and outstanding service by the technical team. They are very accommodating to urgent service requests, very transparent on inspections and service recommendations. More

by krish_sriram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devono, Grimes
Nov 23, 2023 -

Audi Clarksburg responded

We appreciate the confidence in our team! Thank you for giving us the opportunity.

October 24, 2023

Everyone at the dealership was super nice and made us feel welcome. The service was covered under warranty which was even better. Glad we bought a VW. More

by dfitzwater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Devono
Oct 29, 2023 -

Audi Clarksburg responded

We are too!! Thank you so much for giving us the opportunity to service your VW and a special thanks for taking the time to review us. Our staff loves to see positive reviews!

October 20, 2023

Service personnel were very professional and knowledgeable. The waiting area was comfortable and stocked with snacks. More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Devono
Oct 29, 2023 -

Audi Clarksburg responded

Thank you for taking the time to review us. Thank you Renee!

October 17, 2023

The place Was clean , everyone was pleasant and prompt. Very satisfied with the service would recommend a friend. More

by Kellyklandis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 19, 2023 -

Audi Clarksburg responded

Thank you for the opportunity to service your vehicle. We appreciate you and look forward to continuing to provide you with excellent service.

October 10, 2023

Excellent experience! Austin and Chris went above and beyond and made the whole buying experience easy. I highly recommend Audi Clarksburg. More

by kovtunmelissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin, Chris
Oct 19, 2023 -

Audi Clarksburg responded

Our staff appreciates the opportunity to be your Audi dealership and we love to hear that you are happy with your choice!

October 05, 2023

The service adviser Marcus was great to work with. He kept me in the loop and even kept my vehicle an extra day to fix a little part I forgot to ask about before I set up service appointment. More

by mfazzini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Oct 29, 2023 -

Audi Clarksburg responded

We are thrilled to hear that Marcus and the team were able to deliver a great experience. Thank you so much for the opportunity!

September 22, 2023

Everyone we worked with were professional and very helpful. Made sure all our concerns and questions were addressed.m More

by Gabbymiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Sep 28, 2023 -

Audi Clarksburg responded

That is to great to hear Gabby! Thank you so much for giving us the opportunity to be your dealership and for taking the time to review us. We appreciate you.

September 15, 2023

Dealer gave me an excellent deal on a new Tiguan and well above bluebook on my trade! More

by Joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus, Chris
Sep 22, 2023 -

Audi Clarksburg responded

Thank you for the opportunity to be your VW dealership. It's been our pleasure and we look forward to taking great care of your Tiguan.

September 09, 2023

I had a wonderful experience here. Everyone was extremely helpful and friendly. I worked directly with Austin Feronti and he was very helpful and made me feel right at home when making More

by clgoehner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Feronti
Sep 28, 2023 -

Audi Clarksburg responded

We are excited to hear that you had a great experience with Austin and the staff. Thank you for taking the time to review us. We appreciate you!

September 01, 2023

I took my Audi q5 in for a simple oil change. They told me I needed 4 new tires and brakes and rotors in the back. Plus a few other small things. I took my vehicle for another opinion. Turns More

by Larosa1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Audi Clarksburg
Sep 06, 2023 -

Audi Clarksburg responded

We are very sorry that you feel this way. Our service staff follows Audi's required guidelines and makes recommendations based on wear of those items. Brakes are recommended at 5mm or below. Tires are recommended at below 6/32. This is our manufacturer's guidelines on keeping your vehicle driving as designed. It is our responsibility to make these recommendations. Of course it is each client's decision when to replace wear items, but we will continue to make the recommendations as they arise.

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