Audi Clearwater

As a previous BMW and Infiniti owner, I was used to a pretty high level of service at other dealer service centers. However, Crown Audi definitely took it to the next level on my recent service visit. pretty high level of service at other dealer service centers. However, Crown Audi definitely took it to the next level on my recent service visit. From the moment I contacted the service department, I was treated like I was their only customer! My Audi's check engine light came on over the weekend and I drove the car to a privately-owned foreign car service shop near my house. The private mechanic shop was backed up and told me they couldnt look at my car for at least another day. I called Crown Audi service department just to get their impression of my car's problem based on my description. The service rep took the time to listen to my concern and asked for my VIN number. Once he ran my VIN number, he determined that my vehicle had an "open recall" for an engine component that had never been replaced. Although he could not provide any guarantees without seeing the car and running diagnostics, he did give me a place to start. I took his advice and had my car towed to the dealer's service shop. Once my vehicle arrived, they were upfront about the timeline and kept in regular communication with me. As it turned out, the malfunction with my car was due to the "recalled" engine coil component. I left there with a $0 service bill! Of course, I was so happy because the repair would have cost me about $400-$500 had I left my car at the other shop. Had it not been for the time that the service rep gave me on my first call by listening to me and checking my VIN, I would have never even known that this malfunction was related to a recalled part! In my experience, very few service representatives give you this much assistance over the phone before they even see your car. Not only was the work completed with 100% satisfaction, they even offered to send a driver to pick me up when it was completed earlier than expected! What more could you want???? More

The people are why I bought my car from Crown Audi. The salesman was friendly and genuine. Yes, I said genuine. No fake smiles. No pretending he knows about the car when he doesn't. I had never had a go salesman was friendly and genuine. Yes, I said genuine. No fake smiles. No pretending he knows about the car when he doesn't. I had never had a good experience at a car dealership until I went to Crown Audi. The salesman had integrity and reliability, which is also hard to find. He always called me back when he said he would and made the transaction quite easy for me, a novice. Even the receptionist was genuinely friendly. I went in scared and came out feeling like I have friends for life. More

My wife and I both completed a transaction with Bob. My wife and I both completed a transaction with Bob. My wife leased a new Q5 and I purchased my wife's Q7 off lease. Bob handled us with honesty My wife and I both completed a transaction with Bob. My wife leased a new Q5 and I purchased my wife's Q7 off lease. Bob handled us with honesty, professionalism and assisted us with every question. We really enjoyed Bob and will call him first for our next cars. Bob has a wonderful personality and is one of the people you remember meeting in your life. More

My wife and I purchased the Audi SUV. This is the first time we have ever owned an Audi. I called Crown Audi to get information about these SUV's and Brian Fisher in service was very helpful in explaining time we have ever owned an Audi. I called Crown Audi to get information about these SUV's and Brian Fisher in service was very helpful in explaining every detail to me. By the time we finished our conversation, I had so much confidence in Audi as an automaker, I am going to consider purchasing another Audi when we are looking for a another vehicle in the future. It is one of the best conversations I have ever had with the service department of a major dealership. Keep up the good work. Attorney Daryl G. Davidson, Sr. More

I purchased an Audi Q7 three years ago and am very satisfied with the car and even more so with the service. I have worked mainly with Brian,Evan too,they are both awesome. These guys understand cus satisfied with the car and even more so with the service. I have worked mainly with Brian,Evan too,they are both awesome. These guys understand customer service and are very good at what they do. I wouldn't hesitate to recommend them to friends and family. More

I bought a used Mustang on ebay, and had a very good experience with George. He went above and beyond what a normal salesman would do. The vehicle did not have an owners manual or other documentation experience with George. He went above and beyond what a normal salesman would do. The vehicle did not have an owners manual or other documentation that was important to the sale, and George got a hold of the the former owner and obtained the items and shipped them to me. Doug Doornbos More

We would like to take this opportunity to thank the great sales staff and business manager of Crown Audi in Clearwater Florida. I would recommend this dealer very highly! Nice, friendly and courteous staff. sales staff and business manager of Crown Audi in Clearwater Florida. I would recommend this dealer very highly! Nice, friendly and courteous staff. They listen to your concerns and try to help anyway they can. More

We would like to take this opportunity to thank Brian Fisher, service consultant at Crown Audi in Clearwater Florida. The service staff is great!! Very knowledgeable, friendly and courteous.I would highl Fisher, service consultant at Crown Audi in Clearwater Florida. The service staff is great!! Very knowledgeable, friendly and courteous.I would highly recommend the service department of Crown Audi. They are some of the best!! More

Steve Parella was very knowledgable about Audi products and deligently searched to find the exact car that I wanted. He is an excellent communicator. The closing went smoothly. Steve and Paul were well p and deligently searched to find the exact car that I wanted. He is an excellent communicator. The closing went smoothly. Steve and Paul were well prepared and organized. My orientation with the car was very well done. I look forward to my experience with the service department during the ownership of my new TT Radster. More

Very good experience so far. Steve was extremely knowledgable and enthusiastistic without being pushy. An excellent product like Audi, doesn't need selling, more like educating. We are enjoying ex knowledgable and enthusiastistic without being pushy. An excellent product like Audi, doesn't need selling, more like educating. We are enjoying expoloring our new Q5. Anticipate a good service relationship with Crown in the future. More