Audi Columbus
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 144 reviews
More than expected! This is my first Audi and first time at Byers. It was very easy scheduling my appointment and even easier dropping it off. The shuttle took me to a re This is my first Audi and first time at Byers. It was very easy scheduling my appointment and even easier dropping it off. The shuttle took me to a restaraunt so I could have some lunch. By the time I got back the oil was changed, the brake fluid serviced and the car was washed. Check out was as easy as signing my name and I was on my way. Everyone was very nice and helpful explaining the process since it was all new to me. More
Best new car purchasing experience I’ve had in a very long t I just purchased anew Audi eTron from Byers Imports. Rachel Paskey was the most knowledgeable, friendly, and respectful car sales professional I have I just purchased anew Audi eTron from Byers Imports. Rachel Paskey was the most knowledgeable, friendly, and respectful car sales professional I have ever dealt with. The eTron is new technology and she is an expert. Having already owned a Tesla I was impressed by how well she understood EVs. She kept me well informed throughout the ordering process and was able to expedite my order by finding the exact car I was looking for from another dealer and get it two months early. The day I picked it up she had everything ready so we wasted no time waiting. She did a very thorough job of orienting me to the car and committed to answering my questions anytime one comes up. Thanks Rachel for making the process stress free and fun! More
Oil Change and service Highly recommend Byers Service Dept. The staff is very courteous and professional. I had an oil change done and they completed in a timely manner. Highly recommend Byers Service Dept. The staff is very courteous and professional. I had an oil change done and they completed in a timely manner. More
easy buying experience Derek Hall made our buying experience very enjoyable. I would recommend him and Byers to anyone who is in the market for a new car. Derek Hall made our buying experience very enjoyable. I would recommend him and Byers to anyone who is in the market for a new car. More
A Very Happy Customer Since purchasing my A7, I have had nothing but awesome service. Trey knows more about my car than I do! That’s a great thing for me because if I have Since purchasing my A7, I have had nothing but awesome service. Trey knows more about my car than I do! That’s a great thing for me because if I have questions I know he will have the answer. Tristan and the service team are also very nice, respectful and knowledgeable. I am so happy they are there to help me navigate the services needed and performed on my car. I will always recommend Byers to my friends who are looking for an import because of Trey, Tristan and the service team! Leilani Minor More
Out of town emergency! Was traveling from MI back to NC and had a flat tire approx 20 miles north of Columbus. Changed out to the spare doughnut and limped into the city. Ho Was traveling from MI back to NC and had a flat tire approx 20 miles north of Columbus. Changed out to the spare doughnut and limped into the city. Hot a hotel and was able to get to Byers Imports when the service center opened. They had 2 tires, and got me in right away. 1 he later I was good to go, and they even have me a tire pressure gauge to keep for future issues. Fast ,respectful, fantastic service and attention to detail. I highly recommend! Steve R Out More
Low-key Excellence Shopping for a new Audi at Byers was quite simply the best car buying experience we could have hoped for. Louis was attentive, informative, patient a Shopping for a new Audi at Byers was quite simply the best car buying experience we could have hoped for. Louis was attentive, informative, patient and helpful throughout the process. From the initial inquiry to the delivery of our new Audi, Louis and the Byers team made certain that everything went like clockwork. More
Excellent, very customer focused Our sales agent, Trey, was very knowledgable and patient with us while we considered other options/dealerships...never pushy. Bart and Mike were equal Our sales agent, Trey, was very knowledgable and patient with us while we considered other options/dealerships...never pushy. Bart and Mike were equally helpful and made the process enjoyable. I would recommend Byers Audi to anyone. More
Best customer service We have been customers of Byers Audi for over three years. From our dealer to our personal service center rep they have all gone above and beyond in m We have been customers of Byers Audi for over three years. From our dealer to our personal service center rep they have all gone above and beyond in making us feel taken care of and providing exceptional service. Highly recommended More
Great I was looking for a new car , went to Byers Subaru and fell in love with the Crosstrek .Thanks to my salesperson Eva Castaneda my buying experience I was looking for a new car , went to Byers Subaru and fell in love with the Crosstrek .Thanks to my salesperson Eva Castaneda my buying experience at Buyers was great.. More

