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Audi Concord

Concord, CA

4.8
88 Reviews

1945 Market Street

Concord, CA

94520

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88 Reviews of Audi Concord

February 05, 2024

Once again, Damon Matthew at Audi of Concord has provided exceptional service. From beginning to end the process is seamless. More

by jspitzka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Matthew
Feb 06, 2024 -

Audi Concord responded

We're ecstatic to know Damon at Audi Concord was able to provide you with outstanding service! We strive for seamless experiences like yours — thanks for sharing!

January 24, 2024

They really did a good job except they didn’t clean up the mess inside More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Jan 25, 2024 -

Audi Concord responded

Thank you for sharing your honest feedback with us, Theresa. While it's great the service went smoothly, we're very sorry for any mess you encountered. Please contact the team at Audi Concord directly if there's anything we can do to rectify this situation.

January 24, 2024

My service advisor Patty was wonderful to work with. She explained the 80k service in detail. More

by lferraris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty
Jan 24, 2024 -

Audi Concord responded

We are glad to hear that Patty took excellent care of your 80k service. Thank you for working with the Audi Concord team! Drive safe!

January 20, 2024

Easy and efficient. That’s all that needs to be said. From setting the appointment to the service at the dealer. More

by rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 22, 2024 -

Audi Concord responded

Rick, we're glad to know your experience at Audi Concord was easy and efficient. Thanks for choosing us!

January 19, 2024

Excellent service very professional and convenient very timely reasonable pricing and great communication thanks again I will definitely bring my vehicle back for my next service or any repairs needed More

by worldclas247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Matthew
Jan 22, 2024 -

Audi Concord responded

We're delighted to know you had a positive experience with us at Audi Concord! Your feedback about our professional service, reasonable pricing, and great communication is much appreciated. We look forward to seeing you for your next vehicle service or repair.

January 18, 2024

Mike and service workers provided excellent service and even sent me a video as they were working on the car noting what they were doing and what I needed to know. More

by judy.wallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Forney —
Jan 19, 2024 -

Audi Concord responded

Judy, it's great to know that Mike and our team at Audi Concord were able to provide you with such detailed service. We appreciate your feedback and are here for any of your future needs!

January 17, 2024

This dealership creates a lot of unnecessary obstacles between the buyer and the car they want. Very high friction process for a car I specified myself and waited 15 months for. Also, the finance manager More

by Nobody
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Laura
Jan 17, 2024 -

Audi Concord responded

We're sorry to hear about your sales experience and the challenges throughout the entire process. We aim for a smooth and easygoing process, so it's disappointing to learn we didn't meet those expectations this time around. Your feedback is valuable in helping us improve our service moving forward so we will be sure to discuss this with our team. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out to us directly. Thank you, Audi Concord Management Team - customercareteam@audiconcord.com

January 15, 2024

Great service from Michael Forney Great communication with the service advisor and technician. Car was done on time More

by ludmilajikovski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Forney
Jan 16, 2024 -

Audi Concord responded

We're delighted to know that Michael and our team at Audi Concord provided you with great service. Thanks for the positive feedback!

January 10, 2024

Mike Forney always takes good care of us. All very professional. Service is always exceptional. More

by Casper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Forney
Jan 10, 2024 -

Audi Concord responded

Thank you for the review! We appreciate the kind feedback about Mike and the Audi Concord team and hope to see you again down the road!

January 02, 2024

Service was completed promptly and I was updated weekly with the progress of the parts More

by david.link
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Matthew
Jan 03, 2024 -

Audi Concord responded

David, all of us at Audi Concord are happy to see this wonderful feedback! We are delighted that you were pleased with the weekly updates and fast service provided. Thanks for choosing us for your service needs. We are here for anything else you might need down the road!

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