Audi Coral Springs - Service Center

Going the extra mile for customer satisfaction I recently took my Audi S4 in for service and mentioned to James that a new noise had been coming from the sunroof recently at speeds over 60 mph. He I recently took my Audi S4 in for service and mentioned to James that a new noise had been coming from the sunroof recently at speeds over 60 mph. Here's how this would work at 99% of dealerships....the service writer would half-heartedly say that they'd look into it, make a tiny note about it, then the mechanic would drive it around the parking lot at 20 mph and say that they couldn't recreate the issue. Then I'd pick it up and have to live with the annoyance forever. Instead, James immediately called for the service manager (Jeff?), who took a test drive with me on the Sawgrass where the noise was obvious. He and James followed through with the issue, which required the removal of the headliner and sunroof glass (a non-trivial undertaking for an errant noise) to get to a paper inventory tag on the glass that was apparently flapping in the wind after coming loose from the glass. Needless to say, I'm delighted to have my car back with new oil and noise free. More

5000 mile service Great experience Timely service Steve got me in and out quickly Very Comfortable while waiting Will gladly have dealership handle any and all serv Great experience Timely service Steve got me in and out quickly Very Comfortable while waiting Will gladly have dealership handle any and all service needs More

Great Service David Maddox makes it great. Easy to work with and sets expectations properly. Loner is very helpful. Will return for next service or to purchase n David Maddox makes it great. Easy to work with and sets expectations properly. Loner is very helpful. Will return for next service or to purchase next vehicle.Thank you. More

Always exceeds my expectations Have been taking my 15-yo low-mileage AudiTT here for the past 10 years and am never disappointed (except when I get there and JamesE isn't working th Have been taking my 15-yo low-mileage AudiTT here for the past 10 years and am never disappointed (except when I get there and JamesE isn't working that day...). There are never any surprises -- they call with updates, recommendations and pricing. Usually talk me out of some repair (what other shop would do that?) that I think sounds like a good idea because it's not necessary for the kind of driving I do (mostly city, and not very much). They always treat my car like it's theirs, and me like a friend. Thank You Thank You Thank You -- James Edmonds and the whole staff. linda carlson More

James at Audi is great James was very helpful in making sure my car was taken care of in a timely manner. I recommend Audi of Coral Springs over any of the other south flori James was very helpful in making sure my car was taken care of in a timely manner. I recommend Audi of Coral Springs over any of the other south florida Audi dealerships. More

Recent Service Service at this dealership had been consistently excellent over the years as this is my 3rd A5. The service was executed as promised and at the quoted Service at this dealership had been consistently excellent over the years as this is my 3rd A5. The service was executed as promised and at the quoted price. The drop-off process was speedy even though there were numerous cars in the service drop-off area. I was greeted with 30 seconds and was on my way with a loaner vehicle within 10 minutes. More

Great Customer Service From the moment I dropped off my car , there was an attendant waiting to get my cars. brought me inside and there was someone in front of me being hel From the moment I dropped off my car , there was an attendant waiting to get my cars. brought me inside and there was someone in front of me being helped and then I was next. The customer service rep Brendan helped me and also got me a ride to work. Really appreciate the friendly kind staff. More

Great service They are prompt to respond and patient with all my questions. I will go back to them over and over again. They took the time and were though with all They are prompt to respond and patient with all my questions. I will go back to them over and over again. They took the time and were though with all my concerns. More

Great service Service was great. Very friendly and I was out of there in no time at all. From the setup of the appointment to the car wash. Everything was great Service was great. Very friendly and I was out of there in no time at all. From the setup of the appointment to the car wash. Everything was great More

White Glove VIP Service Enjoying my new Audi S4 and had to share the excellent service experience this past Saturday provided by James Edmonds and previously from Service Adv Enjoying my new Audi S4 and had to share the excellent service experience this past Saturday provided by James Edmonds and previously from Service Advisor David Maddox. I was immediately greeted with a warm welcome by the ACS Service Team, the service items were reviewed and confirmed with an estimated waiting time. They have a great waiting area inside the showroom with complimentary refreshments, Wi-Fi, power outlets and Cable TV. My vehicle was ready a 1/2 hour sooner than expected and waiting for me already washed and vacuumed. Audi Coral Springs provides the service experience right. More