Audi Coral Springs - Service Center
Coral Springs, FL
1,894 Reviews of Audi Coral Springs - Service Center
Excellent experience Appointment process is easy. Drop off is great with screens showing who your service manager is on arrival. James, my service rep, is very personabl Appointment process is easy. Drop off is great with screens showing who your service manager is on arrival. James, my service rep, is very personable and professional. Called when car was ready. Also received an email to let me know. Pick-up was quick. Car was serviced correctly and washed upon return. More
Phenomenal Fast Service Eric Rutherford, my service agent, was awesome and so was the whole team!!! They were ready for me when I got there, had a replacement car to drive wi Eric Rutherford, my service agent, was awesome and so was the whole team!!! They were ready for me when I got there, had a replacement car to drive with no hassle, fixed the car under warranty ( so no charge!!), kept me up to date on the status (it was a major repair). I was 15 minutes early to pick it up and figured I'd have to wait at least that, but they greeted me when I drove up, had the newly washed car brought around, finished the paperwork, and I was out if there in less than 15 minutes...it was the best car service experience of my entire life!! I will never go anywhere else!! Thanks Eric and Audi Coral Springs! More
SERVICE SERVICE SERVICE In the last 15 years, our family has owned BMW's, Acura's. Mercedes and AUDI's. Presently we own 3 Audi's. Why? Well besides driving great, it’s t In the last 15 years, our family has owned BMW's, Acura's. Mercedes and AUDI's. Presently we own 3 Audi's. Why? Well besides driving great, it’s the SERVICE at AUDI OF CORAL SPRINGS. Even when I am out of state, they help. Recently, while traveling North, one of my tire walls popped. It wasn’t a flat, just a bubble on the side of the tire. I called JAMES EDMONDS, my Service Advisor. He looked up my records, called the local dealer, and arranged for a new tire to be installed. Another time, just after I got my new A6 with beautiful gray leather interior, I dropped a black sharpie marker on the front seat. I tried feverishly to get it off but failed. I took it to James and tada, the ink is gone and at N/C. At AUDI of CORAL SPRINGS, I never feel patronized, my car is always ready on time, and they always offer a complimentary car wash. I really appreciate a dealership that makes me feel like I am part of a good relationship and THAT is why we are an AUDI family. AUDI of CORAL SPRINGS, JAMES EDMONDS, thanks for having my back. More
New Meaning of "Whatever You Need" When I came out of the store today, I was greeted with a dead frog hanging from my front fender. Disgusting was an understatement ... As my sales When I came out of the store today, I was greeted with a dead frog hanging from my front fender. Disgusting was an understatement ... As my salesman always said "whatever you need, just stop in". And I did just that . I drove straight to the dealership and without hesitation Larry Stein not only removed the dead frog ,but made sure the frog gunk did not stay on the paint ... I would say that goes beyond excellent customer service, wouldn't you ? LOL More
Top Notch Service!! The team at Audi Coral Springs clearly lived up to their hype. Their recent service was first class with great customer service, quick maintenance tim The team at Audi Coral Springs clearly lived up to their hype. Their recent service was first class with great customer service, quick maintenance time, and an immaculate waiting/kitchen area with wireless internet. I was very impressed with the overall experience. Keep up the great standards! -Doug More
James Edmonds - Always Great Service I have always had a good experience with the service department - James always goes out of his way to make sure everything is taken care of with my ca I have always had a good experience with the service department - James always goes out of his way to make sure everything is taken care of with my car. More
Best service around! My wife and I have driven Audis for years and have been taking our cars to Audi Coral Springs since they opened. Before that, we used the dealership p My wife and I have driven Audis for years and have been taking our cars to Audi Coral Springs since they opened. Before that, we used the dealership previously in that location, and much of the service department, including Steve who still takes wonderful care of us, continued with the new company. I can't say enough about how pleased that we've been with the service and attention that we've received, both for routine service and for urgent situations. Needless to say, I highly recommend them. More
James Edmonds - Great Service (Again) As always, James took great care of my car. I got the appointment time when i wanted, was given my car back at the time it was promised and absolutely As always, James took great care of my car. I got the appointment time when i wanted, was given my car back at the time it was promised and absolutely no hassle. More
Excellent service! I have always had very good service from Audi Coral Springs, and from Steve in the service department in particular! Steve just recently helped me wh I have always had very good service from Audi Coral Springs, and from Steve in the service department in particular! Steve just recently helped me when one of my tires blew out. He quickly responded to my call, helped me evaluate options for a replacement set of tires and was able to provide very timely service. Thank you!! More
5K Service Made an appointment for my 5k service. They are always prompt and professional when I am there. Quick in and out with no headaches. Great place to b Made an appointment for my 5k service. They are always prompt and professional when I am there. Quick in and out with no headaches. Great place to buy and service your car. More