Audi Coral Springs - Service Center

Always above and beyond I have had a Q5 from Audi Coral Springs for over a year now and every experience I have had with the service department has been exceptional. Everyone I have had a Q5 from Audi Coral Springs for over a year now and every experience I have had with the service department has been exceptional. Everyone I have dealt with has been professional and prompt and made me feel that my particular situation was important. More

Friendly, efficient, knowledgeable service from a pro Coral Springs Audi is not the closest dealer to me, but I take our 3rd Audi there specifically for the level of service I consistently get from James Coral Springs Audi is not the closest dealer to me, but I take our 3rd Audi there specifically for the level of service I consistently get from James Edmunds. Up until I met my wife, the only time I'd visit a dealership was to buy parts that I'd install myself. Since then, however, I've been a frequent flier at several dealership service areas, helping her to get several high end vehicles sorted out. At Braman BMW, we would literally never have the same service writer twice, and whatever one we got failed consistently to listen to what we wanted addressed. At Porsche, I took the car in three times for the same basic issue that they never succeeded in fixing, primarily because they never test drove it after making an attempt at doing so. Thank God those nightmares are over. We were randomly assigned to James with our first Audi, a 2004 Allroad. We received stellar service from James, and as a result have followed him to his second home at Audi Coral Springs, where he has been our service writer for a 2007 Q7 and my current 2013 S4. Given that I'm quite interested in the details of any service, James is always happy to explain the engineering aspects of what's being done and why. This week, I went in for a normal service and mentioned to James that I had heard an odd noise in the front suspension. He responded by getting the service manager, Jesse, to take a test drive with me within minutes. Jesse confirmed my suspicions, and James was able to order the needed fix. In addition, he always remembers the most minute detail I mention as the appointment is being booked (squeaky sunroof rail, visor clip broken, etc...), which I can guarantee is not the norm around South Florida. More

Service, work and experience at Audi Coral Springs I recently visited Audi Coral Springs for the first time. I purchased a pre-owned 2009 Audi TT and wanted to have the oil changed. I scheduled the app I recently visited Audi Coral Springs for the first time. I purchased a pre-owned 2009 Audi TT and wanted to have the oil changed. I scheduled the appointment online -- and I got the time and date I needed easily. As soon as I arrived someone was standing outside my door near the service area bay and led me inside. Without waiting I was checked in, handed my keys off and had a few questions answered. I explained that I had bought the car and was still "getting to know it" -- the Audi CS employee was friendly, knowledgeable and helpful. I sat in the "Quattro Cafe" for about 15 minutes before someone came over to let me know my car was done. The same employee I spoke to earlier explained the car was in fine running order, discussed future service, etc. I was disappointed that I had forgotten a coupon from the dealership's website that would've saved me $30 -- because the price was higher than I was used to paying for an oil change. The trade-off is knowing my TT was in an Audi dealer's hands and no corners would be cut as far service and quality (parts included). But, still, it was high. Will I go back? Definitely. But, I cringe to think how much it will cost, especially if the car needs more than just a routine oil change. Excellent facilities, extremely clean and every single person I met smiled, was courteous and helpful. Best and quickest experience I've ever had for an oil change. Two thumbs up. More

Always a Great Experience at Coral Springs Audi I presently own 3 Audi's and the reason I do is because of Coral Springs Audi. The sales team has always been a pleasure and fair to deal with. Owni I presently own 3 Audi's and the reason I do is because of Coral Springs Audi. The sales team has always been a pleasure and fair to deal with. Owning an Audi does not require much maintenance but when i do go to service I always enjoy my experience with James and well as all the other people in service as well. They are great people to deal with Happy Customer Jay M. More

Prompt but done right The Service experience was pleasant and easy. The courteous and professional staff, made one feel at home. The service was completed in a timely manne The Service experience was pleasant and easy. The courteous and professional staff, made one feel at home. The service was completed in a timely manner and was thorough. The improvement in the performance and overall feel of the car was obvious. More

Service at Coral Springs Audi Coral Springs Audi is a great place to get my car serviced. staff is always friendly and professional. Eric Rutherford is my service advisor and a p Coral Springs Audi is a great place to get my car serviced. staff is always friendly and professional. Eric Rutherford is my service advisor and a pleasure to deal with. he has always provided me with exceptional service. Thank you Eric. Sam More

Car Service It was very nice dealing with James Edmonds he is a professional, he always handles my car like it's his own Audi should be commended for having a It was very nice dealing with James Edmonds he is a professional, he always handles my car like it's his own Audi should be commended for having a service professional like James Edmonds. More

AUDI SERVICE DEPARTMENT YOUR ENTIRE ORGANIZATION SHOULD BE COMMENDED FOR THEIR CARING FOR THE CUSTOMER. FROM THE SERVICE DEPARTMENT TO THE BILLING DEPARTMENT, AND YES OF COU YOUR ENTIRE ORGANIZATION SHOULD BE COMMENDED FOR THEIR CARING FOR THE CUSTOMER. FROM THE SERVICE DEPARTMENT TO THE BILLING DEPARTMENT, AND YES OF COURSE THE SALES DEPARTMENT THEY ARE GREAT. IN PARTICULAR MY SERVICE ADVISOR STEVEN MEYER IS PROFESSIONAL, PROMPT, AND PLEASANT. FIVE STARS FOR HIM. JAN ROCHELLE More

Happy Customer I was quite pleased with the customer care service and the attention given in servicing my vehicle. I truly appreciate that my concerns were addresse I was quite pleased with the customer care service and the attention given in servicing my vehicle. I truly appreciate that my concerns were addressed. Thanks for your excellent service! More

Great Quick Service After a great buying experience at Audi Coral Springs, I returned for my first 5,000 mile service on my Q7. I was greeted promptly and my service was After a great buying experience at Audi Coral Springs, I returned for my first 5,000 mile service on my Q7. I was greeted promptly and my service was performed right on time. I hung out in the WiFi Cafe catching up on work. David Maddox treated me like his most important customer and kept me updated on the progress of my service. It was painless! More