Audi Coral Springs - Service Center

1st time service experience at Audi Coral Springs Nobody ever wants to get their car serviced but I can honestly say this was the best experience I have ever had. My engine light came on unexpected in Nobody ever wants to get their car serviced but I can honestly say this was the best experience I have ever had. My engine light came on unexpected in the middle of my work day. I drove over to Audi Coral Springs. As I pulled up and my name appeared on the computer screen, which I thought was pretty cool. Steve Kincaid, whom sold me my car, was there to greet me and bought me inside to talk with Steve Meyer about my issue. Talk about SERVICE!! Mr Meyer was understanding and very helpful considering this was an unexpected service visit. He quickly offered me a car to use to go back to work while they checked out my car since it was in the middle of my work day but I decided to stay and do some computer work while I waited. Steve walked me over to the waiting area & gave me a bottle of water. The wait area is very comfortable with a cafe inside. This area is CLEAN, QUITE and the internet connection was awesome. We all know wait areas are usually not clean and internet connection usually weak. I was able to get a lot of work done because of the environment Audi Coral Spring has created for their customers. That one reason right there is why I will not mind coming back for future service visits. Anytime any staff member walked into the cafe they asked if any of us waiting on our cars needed anything. It just goes to show you how much they care about their customers and how much they enjoy where they work. Thank you for a great experience, fixing my car in a timely manor & providing an environment to help busy people, like myself, to still be productive and get work done when an unexpected engine light goes on in the middle of your work day!! Nicole "Nicki" More

Steve myer and Steve Kincaid As always my experience with Audi coral springs is the best.. The attention given by both Steve's is beyond words. They are the best!!!! As always my experience with Audi coral springs is the best.. The attention given by both Steve's is beyond words. They are the best!!!! More

Coral Springs The best in the world Both Steve's give me the best attention at all times. Could not ask for more. I love my Audi and love the service I receive a The best in the world Both Steve's give me the best attention at all times. Could not ask for more. I love my Audi and love the service I receive at Coral Springs More

regarding service I AM HAPPY TO SAY THAT MY SERVICE EXPERIENCE HAS BEEN PERFECT. JAMES EDMONDS HAS BEEN MY SERVICE CONTACT FOR THE MANY YEARS THAT I HAVE OWNED AUDIS I AM HAPPY TO SAY THAT MY SERVICE EXPERIENCE HAS BEEN PERFECT. JAMES EDMONDS HAS BEEN MY SERVICE CONTACT FOR THE MANY YEARS THAT I HAVE OWNED AUDIS IT IS WITH PLEASURE THAT I WRITE THIS REVUE BEVERLY FRANKLIN More

Review Dave the Service Specialist did an excellent job of servicing my car and meeting all my personal needs with a loaner car. He appeared to really care. Dave the Service Specialist did an excellent job of servicing my car and meeting all my personal needs with a loaner car. He appeared to really care. More

Trustworthy Audi service I recently moved to the Broward County area and needed to find a reliable service center for my Audi Convertible. I had service done at another area A I recently moved to the Broward County area and needed to find a reliable service center for my Audi Convertible. I had service done at another area Audi dealer and felt that I had been ripped off. So when my "Check Engine" light came on I wanted to take it to someone else. A local VW dealer sent me some coupons for service on Audi's. They did a good job on an oil change but said the "Check Engine" light was due to a faulty intake manifold and gave me an estimate of $1700. I thought that was a little stiff and wanted a second opinion. I had no trouble making a service appointment on line. When I arrived I was greeted by a friendly service agent who directed me to the service coordinators. Steve Meyer and I discussed the car problem. He introduced me to the mechanic that would be making the repairs and showed me the café where I could wait until the mechanic had a good diagnosis. I went to the café and made a cup of coffee and sat down to read the news. In a few minutes Steve came in and said that the mechanic had found the problem, a broken vacuum line. The part would cost about $40 and could be installed in a few minutes. He also said the battery needed replacement. The end result I left with a properly running car with a new battery for more than a thousand dollars than what the VW dealer estimated. I am a very happy customer. More

Eric Rutherford, Audi Coral Springs - Service Dept. Eric Rutherford in Service did a fantastic job assisting me with changing the locks on my new A5 after some personal information was stolen from my v Eric Rutherford in Service did a fantastic job assisting me with changing the locks on my new A5 after some personal information was stolen from my vehicle including my keys. He helped to keep me in a nice loaner for almost a week (Q5.....at my request for a larger vehicle) due to my personal work items. Thanks Eric!! More

flat tire fixed fast In and out in under and hour and lovely lobby to hang out in while I waited. The job was not rushed however - 1st tire was defective & would not bala In and out in under and hour and lovely lobby to hang out in while I waited. The job was not rushed however - 1st tire was defective & would not balance and they efficiently replaced it with another that worked great. More

Awesome thanks! I just bought my Audi A6, after 3 weeks got a big nail in my tire. I called Eric and he was promptly with the service I needed it. He went above and b I just bought my Audi A6, after 3 weeks got a big nail in my tire. I called Eric and he was promptly with the service I needed it. He went above and beyond on calling the warranty to get me a new tire. I'm very pleased with the customer service I received. Thanks again Eric. More

Service experience The staff at Audiprovide great customer service. They are knowledgable, couteous and always willing to help. Also their estimate for time to do servic The staff at Audiprovide great customer service. They are knowledgable, couteous and always willing to help. Also their estimate for time to do service is spot on. I strongly recommend the Audi as a brand and this dealership for their customer service focus. More