Audi Coral Springs - Service Center

Made space for me without appointment when car was not driveable. Diagnosed problem and had car back in driving condition within a very reasonable time. Lounge area is always very clean & comfortable with driveable. Diagnosed problem and had car back in driving condition within a very reasonable time. Lounge area is always very clean & comfortable with free wifi. Thank you James and the mechanics! More

This was my first service here at Audi Coral Springs. As always with Audi, the people and the work were excellent. If I have to come here again, I know I would not worry about it. Thanks Eric! always with Audi, the people and the work were excellent. If I have to come here again, I know I would not worry about it. Thanks Eric! More

Steve Meyer has always assisted me with service but because he was on vacation James stepped up and was very helpful with suggestions and personal assistance. Thank you so much for the comfort of the because he was on vacation James stepped up and was very helpful with suggestions and personal assistance. Thank you so much for the comfort of the cafe while I waited and the friendliness of all the staff including the young lady who checked me out! Warm regards to all at Audi...love my Q-5... More

First service at this particular service facility. Work was completed in a timely fashion. I received my vehicle at the precise time giving. Great atmosphere and experience. Thanks Eric! was completed in a timely fashion. I received my vehicle at the precise time giving. Great atmosphere and experience. Thanks Eric! More

By far the best service I have encountered in my 12+ years dealing with dealership service of any brand. Far surpasses expectations and having and having previously dealt with service departments from o years dealing with dealership service of any brand. Far surpasses expectations and having and having previously dealt with service departments from other german cars I can say without a doubt this specific service department is above any other experience I have had in the industry. More

I was able to get the exact appointment time that I wanted. My car was ready exactly when it was promised and when I got stuck in traffic and was late to pick up my car on a Friday evening, Eric staye wanted. My car was ready exactly when it was promised and when I got stuck in traffic and was late to pick up my car on a Friday evening, Eric stayed and waited for me so that I could have my car back for the weekend. Excellent service...as always! More

I was unfortunate enough to be the recipient of contaminated fuel from a Mobil/7-11 station. I was able to get an appointment with James the very next day, and a loaner car comparable to what I am contaminated fuel from a Mobil/7-11 station. I was able to get an appointment with James the very next day, and a loaner car comparable to what I am accustomed to driving was made available. James and his team were prompt in identifying the problem and the outlining the required repairs. They were well prepared for my insurance adjuster, who approved the repairs, which were extensive. Within 72 hours of the adjuster's approval, the work was completed and my vehicle was returned to me good as new. With a large family and a hectic schedule, I truly appreciated the professional manner in which my manner was handled as well as the quick turn around time. My prior (non-Audi) luxury vehicle would be at the (non-Audi) dealership for days for the most minor of repairs or service and so it was especially impressive to me how quickly James and the team at Audi made the repairs. More

Bringing my Audi A-3 to be serviced at Audi Coral Springs is always a pleasure. Mr James Edmonds is always very kind and patient explaining all options and possible needed repairs and updates to the car. I is always a pleasure. Mr James Edmonds is always very kind and patient explaining all options and possible needed repairs and updates to the car. I trust him explicitly with my car. The dealership is comfortable and people are friendly and forthcoming with information, can't ask for more. My Audi A-3 3.2 is the best car ever! More

The team at Audi Coral Springs is extremely professional and their customer service is impeccable. I have been dealing with them for many, many years (even before they moved to their current location) and I and their customer service is impeccable. I have been dealing with them for many, many years (even before they moved to their current location) and I saw them improve year after year. Last week, I went for service on my 2008 TT, and with James Edmonds, Rance Williams and Anthony Segreto's help I came back home with a brand new 2014 TT. As the case has been in the past, I had a great experience, they listened to my needs and offered a straight answer without any kind of hassle. Anthony was great, very courteous and offered me a solution which he carried through until completion. He is been a pleasure to meet and to deal with. Rance was straight forward (which I really appreciate) and he did everything he could to resolve my issues. I'd like to dedicate a special paragraph for Mr. James Edmonds. He has been my service guru since Champion Audi. He has always been very professional, and above all a true gentleman. His word is gold and to me that is immensely valuable. He always answers my calls or emails on time, he cares for my needs, offers viable solutions, and stays on top of things. Currently I live 45 miles away from this dealer and I continue to take my Audis (my wife drives a Q5) to them, even on occasions when I had to tow my cars and I have to pay a pricy ride, I choose to take my cars to James. Even though the dealer is great and the entire team does a wonderful job, James is the main reason why I keep coming back to Audi Coral Springs. He is really an asset to the company and the reason why I already bought/leased my last 4 Audis with them. Around 3 years ago, my wife owned an A6 and the car came to a stop on the highway and was towed to the nearest Audi dealer which was The Collection in Coral Gables. To make a long story short and save you the details, they told us that the engine had to be replaced (we are talking about thousands of dollars). I decided to tow the car to James to get his opinion, and him and his team found that the issue with the car was a busted fuel injector and fixing it was covered under warranty. To me there's few things more important than honesty. To sum it up, they really take care of everybody, but go beyond their way to help existing Audi owners and really appreciate client loyalty. Congratulations to all of you and thank you for doing a wonderful job. More

This dealership goes way beyond the anticipated level of service and makes owning an Audi a joy. Thanks again Steve and the whole team for your excellence service and makes owning an Audi a joy. Thanks again Steve and the whole team for your excellence More