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Audi Coral Springs - Service Center

Coral Springs, FL

4.8
1,893 Reviews

1,893 Reviews of Audi Coral Springs - Service Center

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March 10, 2023

It's simple, Audi CS has the secret sauce to delivering and consistently exceeding customer service expectations. We know when we leave our vehicles here, they're in good hands with people who care and go More

by stef0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ BIRD
Mar 13, 2023 -

Audi Coral Springs responded

We appreciate your glowing review!

March 10, 2023

I appreciate the quick and easy checkin and checkout process. Service advisor is very responsive. More

by Smorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luana Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Audi Coral Springs responded

Thank you for these kind words!

March 09, 2023

AJ is excellent. He always follows up with the status of our car and keeps you in the loop. More

by HOOVERDROPBOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Bird
Mar 09, 2023 -

Audi Coral Springs responded

Thank you for the kind words for AJ!

March 09, 2023

Had a great time working with Giancarlo. We keep a communication channel open so that he can update me on the progress of my car. More

by fjgonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Audi Coral Springs responded

Thank you for the excellent feedback!

March 08, 2023

Very unhappy with the service person Steve was advised not to route my tires and have issues with my cooling running low not not mention it on my report instead mention it is good did tell me it was a lit More

by susansamuel21
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Audi Coral Springs responded

Thank you for the feedback. We would like to discuss the situation with you in further detail and our Service Manager will contact you shortly. Our records indicate that the tires on your Audi are evenly worn, and a tire rotation was not recommended during your recent visit to save you the unnecessary expense. In addition, the cooling system on your car was thoroughly inspected and no leaks were found. The coolant was slightly low which we filled to the proper level during the recent service visit. Please monitor the coolant level and let us know if the coolant level should drop below minimum and we will be happy to reinspect your vehicle. We look forward to discussing your concerns today.

March 08, 2023

Everyone helpful and professional. Think my first 4 words say how I feel and don’t appreciate a 15 word minimum which should not be any reflection in the dealership but in the survey More

by njld525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Audi Coral Springs responded

Thank you for the excellent review!

March 08, 2023

Excellent service with Steve. Kept informed of all services and costs…no surprises! Costs are high but the service is excellent. More

by SARAH60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2023

Pleasure having a car repair facility who does good work. Staff and facilities treat us like they care. More

by hjs2132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Audi Coral Springs responded

Thank you for the feedback!

March 08, 2023

I scheduled an appt for my yearly maintenance. Giancarlo immediately began to assist. He is kind, helpful, respectful snd a great advisor. Kept me in the loop More

by Elise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Audi Coral Springs responded

Thank you, Elsie!

March 08, 2023

My service advisor Giancarlo was excellent. The only thing is I found the tires were expensive to replace there. Otherwise I would have like to have them changed at the dealer. More

by SPARKCHASERTED
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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