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Audi Coral Springs - Service Center

Coral Springs, FL

4.8
1,872 Reviews

1,872 Reviews of Audi Coral Springs - Service Center

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August 26, 2022

Horrible Experience. Really bad. They have lost me as a customer forever. We have gone multiple times for the same problem, never fixed, it has been over a year. The moni More

by robertjsteinman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Audi Coral Springs responded

Thank you for your feedback. Our records indicate that the vehicle has been in twice previously, once in Dec 2021 & once April 2022 and the concern you mentioned (Monitor flickers) has not been an issue when you brought your Audi into our dealership. This morning when you arrived our Service Manager drove your vehicle and could not replicate the concern. He offered to have you leave the vehicle for further evaluation and informed you that this evaluation and potential repair would go into the following week since the concern may be difficult to replicate and it was Friday and there were other client vehicles ahead of yours. He assured you we would address your vehicles' concern as soon as possible. Unfortunately, this upset you and you started raising your voice making a scene inside the dealership, other clients were visibly uncomfortable with your behavior. Our Service Director heard you yelling and approached you in an attempt to calm the situation and assist you, his efforts were met with threats from you. Unfortunately, despite our best efforts we were not able to meet your expectations. We welcome the opportunity to assist you with your Audi's service needs in the future and hope that with mutual cooperation we can resolve any issues with your vehicle.

August 25, 2022

Great service! Javier Ortiz was super helpful, and I highly recommend working with him. Thanks! More

by YAIR.ROZILIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin Jarlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Audi Coral Springs responded

We are happy to hear that you had a wonderful service experience with Javier! We look forward to working with you again in the future!

August 24, 2022

Great customer service. Whenever I need a loan car for my service then Rodrigo always have it for me. He’s really good adviser. More

by LUCKY_PRINCESS17112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo Venegas
Aug 25, 2022 -

Audi Coral Springs responded

Thank you for the kind words! We are happy to hear that you had such a great experience working with Rodrigo. We look forward to working with you again in the future!

August 23, 2022

Excellent service. Thank you Luana for keeping in touch with me throughout the service with updates. More

by Dlabow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luanna Cruz
Aug 24, 2022 -

Audi Coral Springs responded

Thank you for your wonderful feedback! We look forward to working with you again in the future!

August 23, 2022

Excellent service and explanation of work needed. Timely and friendly with a pleasant atmosphere, really couldn’t have gone smoother More

by ROBERT.LENNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo Venegas
Aug 23, 2022 -

Audi Coral Springs responded

Thank you for the kind words! We look forward to working with you again in the future!

August 22, 2022

The Audi Coral Springs service experience is very good. Steven Meyer went the extra mile to ensure that everything was taken care of. Thank-you! More

by RON.MCANDREWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Audi Coral Springs responded

Thank you for your kind words towards Steven! We look forward to working with you again in the future!

August 20, 2022

THIS WAS MY FIRST TIME BRINING MY AUDI FOR SERVICE. MY THANKS TO ALL FOR MAKING THIS LUXURY EXPERIENCE. More

by irkrieger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ BIRD
Aug 23, 2022 -

Audi Coral Springs responded

We are happy to hear that you had an excellent service experience! Thank you for your kind words. We look forward to working with you again in the future!

August 19, 2022

Luana did an awesome setup as always. The service has been excellent from the guys in the back. My Thanks to everyone. More

by TRWOODARD2
Recommend Dealer
Yes
Employees Worked With
Luana
Aug 19, 2022 -

Audi Coral Springs responded

Thank you for the kind words for Luana! We look forward to working with you again in the future!

August 19, 2022

I’ve been going to Audi Coral Springs for more than 10 years and my Audi A5 is the third car I have purchased from them. They have always provided me with great service. In particular, Giancarlo has been More

by RPIC2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Audi Coral Springs responded

Thank you for the wonderful words for our dealership staff! We look forward to working with you again in the future!

August 19, 2022

Steven Myer is amazing very knowledgeable and helpful and to be honest he’s the reason I come to Coral Springs Audi. More

by GEORGESUSAN18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Audi Coral Springs responded

Thank you for the kind words for Steven! We look forward to working with you again in the future!

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