Audi Coral Springs - Service Center

I’ve been going to Audi Coral Springs for more than 10 years and my Audi A5 is the third car I have purchased from them. They have always provided me with great service. In particular, Giancarlo has been years and my Audi A5 is the third car I have purchased from them. They have always provided me with great service. In particular, Giancarlo has been my service manager for many years and goes above and beyond to provide me with prompt service and has even gone out of his way to provide me a loaner car when needed. Overall a terrific dealership from sales to service! More

Steven Myer is amazing very knowledgeable and helpful and to be honest he’s the reason I come to Coral Springs Audi. to be honest he’s the reason I come to Coral Springs Audi. More

Our rep was on top of vehicle from drop off to pickup. Communication was good Communication was good More

The service quality I'm receiving is far from perfect. I understand the lack of availability due to the busyness of your service center. What I don't understand is that the date of the service - May I understand the lack of availability due to the busyness of your service center. What I don't understand is that the date of the service - May 23, 2022, I was told that my car will NOT be worked on until the week after, since your staff already knew that, why wasn't I offered a loaner? and why wouldn't the service consultant just simply suggest coming back later the week when they would have time actually to work on my car? My vehicle was parked at your location's garage for a week and a half collecting dust, I had to find a ride to work for 2 weeks. Finally on June 10, 2022. 15 DAYS after my scheduled date. They started to work on my car. Great. After approving the services. I got a call from the service consultant on Monday June 13, 2022 that a check engine light came on, and the car doesn't have power. The condition of my car is worse than before. The lack of communication. This is UNACCEPTABLE. My experience with Audi Coral Springs can sum up as - They're doing the bare minimum on communication. I left multiple voice mail and ONLY received ONE call from him per day. It was a pain to reach this person. With this kind of quality of service. I don't even consider extending my warranty because I know that I will continue to be treated this way. My friend who went to the Pembroke Pine location for the same issues, received much better services, his recalls and tire rotation are completed in ONE DAY, and the manager there constantly communicates with him, both text and call. UPDATE: After checking with multiple B9 S4/S5 Audi owners, this dealership DID NOT install the 4GB dongle for me, as nothing is plugged into the OBD port. IF A DEALERSHIP LIED TO YOU ON THE SERVICE THEY CLAIMED THEY DID, RUN. More

Rodrigo Venegas was very helpful getting the services we wanted completed for our car. Very nice employee!!! wanted completed for our car. Very nice employee!!! More

EXCELLENT SERVICE AS ALWAYS & HONEST PERSONAL WHICH IS THE BEST PART ABOUT IT FROM THE DEALERSHIP. THE BEST PART ABOUT IT FROM THE DEALERSHIP. More

Due to lack of technicians my car was in for eight days before anybody started working on it but Rodrigo did his best to get them started before anybody started working on it but Rodrigo did his best to get them started More

AJ always take care of me. He's super nice and is a true professional He's super nice and is a true professional More

Had appointment but never saw my service advisor when I came nor did I see or talk to him when I picked up my car from service. Other advisors asked if I need help. I was annoyance that they had to help came nor did I see or talk to him when I picked up my car from service. Other advisors asked if I need help. I was annoyance that they had to help me. When from person to another. I had an appointment More

very good but it takes too long to get an appointment due lack of technicians lack of technicians More