Audi Creve Coeur

We had a terrible experience purchasing my 4th vehicle from this dealership. We were lied to about multiple items that were not covered in the extended service plan called Audi Pure. We were told mu from this dealership. We were lied to about multiple items that were not covered in the extended service plan called Audi Pure. We were told multiple wiper blades…not true…only 1. Transmission service. Not true…not covered at all. Brake pads and rotors, etc etc etc. My wife and I had 800 credit scores and we were quoted 7.49% on a 5 year loan and had to provide multiple copies of our tax returns. The finance could not open 10 page PDF’s so I made several trips to hand deliver pages out of our tax returns. It was a nightmare. I ended up calling our credit union and they approved me in 45 minutes. The next day I drove a check to the dealership and paid for the car. Then my paper plate was about to expire. The finance department knew about this. I could not plate my vehicle because the dealership was taking forever to get me my final paperwork. 10 days later I made another special trip to the dealership, talked to a sales manager and was able to get what they owed me. All around a bad experience in multiple ways the ball was dropped. More

Went through plenty of options and we worked through it and everything is perfect. I would definitely come back to this place again or refer a friend/family. and everything is perfect. I would definitely come back to this place again or refer a friend/family. More

It was a very busy showroom so getting processed took some time. Nik was helpful and accommodating as we waited for finance. some time. Nik was helpful and accommodating as we waited for finance. More

Great cars, clean and professional, great after service. But the finance department isn’t their strength… But the finance department isn’t their strength… More

Great customer service, respectable team, and down to earth. The car buying experience was very easy and straightforward. earth. The car buying experience was very easy and straightforward. More

Our sales associate was great personable and helpful! Go see Allison. Dealership was very clean Go see Allison. Dealership was very clean More

Dealership is immaculate, staff are friendly and helpful, and there are various new vehicles to inspect in the show room. Parking was good getting into the dealership. We were offered water or another light, and there are various new vehicles to inspect in the show room. Parking was good getting into the dealership. We were offered water or another light, thirst quenching beverage and provided comfortable seating. More

I don’t have any problem with plaza motors. I’ve had my car for years and they’ve been nothing but professional and kind to me in those four years. My problem is with Audi itself. I personally I’ve had my car for years and they’ve been nothing but professional and kind to me in those four years. My problem is with Audi itself. I personally feel that a car that’s four years old and only has 36,000 miles on it should have a longer warranty More

Showroom is beautiful. Salespeople (Rob), management (Wes), finance (Bill) and Allison reviewing the cars features were all fantastic, Not high pressure but all resoonsive Salespeople (Rob), management (Wes), finance (Bill) and Allison reviewing the cars features were all fantastic, Not high pressure but all resoonsive! More

This was our first time to Creve Coeur Audi and we were pleasantly surprised. The staff were friendly and the waiting area was nice and comfortable. We will definitely be returning for future service appoi pleasantly surprised. The staff were friendly and the waiting area was nice and comfortable. We will definitely be returning for future service appointments. Caressa walked us through the appointment since this was the first time my son was bringing his car in for an oil change. She found a coupon for us to use also so that was an additional perk! Our experience was great at Creve Coeur Audi! More