Audi Danbury

The usual experience I have at a car dealership is I am either, ignored or asked if I am buying today and if not its bye bye, and test drives or being shown the car in detail require an act of congress, an either, ignored or asked if I am buying today and if not its bye bye, and test drives or being shown the car in detail require an act of congress, and finally the negotiation and finding the right vehicle that I want is excruciatingly convoluted and frustrating like someone is doing me a favor by allowing me to buy a car from them. Pretty much any of this happens I just leave. This experience was vastly different. It was relaxing and I felt fully accomodated and comfortable, with my salesperson Deana, never seeming annoyed, rushed or distracted but attentive, patient, focused, open and truthful . The business manager Jeff was very professional and clear and was personable as well. The A6 2.0T 2014 premium plus was delivered perfectly and demonstrated to me fully and in a fun relaxed manner. If you appreciate a fine german engineered high tech automobile and you want to have a good time evaluating and purchasing it I would recommend going to see Deana at Danbury Audi for all the reasons I gave above plus its easy to get to ,has all the ammenities including a kids play area , free snacks and beverages and as a bonus its in a nice area right next to the mall directly off the highway. More

I just purchased a new 2014 Audi Q5 from Danbury Audi. Deana Berube was my Audi Brand Specialist that I worked with. She was very knowledgeable, professional, friendly and helpful during the process. Dea Deana Berube was my Audi Brand Specialist that I worked with. She was very knowledgeable, professional, friendly and helpful during the process. Deana even made sure to come in to the dealership on her day off to explain the in's and out's of the car when I picked up my new toy! If you are in the market for a new mid size suv , the Audi Q5 is a dream to drive and the interior is comfortable and luxurious. I would highly recommend Deana and her team at Danbury Audi. John A More

My wife and I thoroughly enjoyed the experience at Danbury Audi. We dealt with Deana and she was very straightforward and to-the-point person to work with. Generally my wife and I hate the dealership Danbury Audi. We dealt with Deana and she was very straightforward and to-the-point person to work with. Generally my wife and I hate the dealership experience and hate negotiations back-n-forth. But Deana made sure it was a relaxing experience. She listened very carefully to our demands and she ensured to give us all the options and made sure it meets and exceeds our expectations. good job by Deana and the Danbury team... More

Steve Hass took excellent care of me. Danbury Audi is a impressive, appealing, and welcoming Audi dealer. The shop is impressive, as is the dealership sales floor impressive, appealing, and welcoming Audi dealer. The shop is impressive, as is the dealership sales floor More

Janet Chan was very knowledgeable about all the features of the car and was extremely helpful in finding me the exact car that I desired. She was attentive to every detail and always available to answer an of the car and was extremely helpful in finding me the exact car that I desired. She was attentive to every detail and always available to answer any questions. The dealership made all the paperwork easy. All in all it was a wonderful experience and well worth the trip from Maine to Connecticut to purchase the car. More

Janet was great. Extremely knowledgeable about the product. Very honest, forthright, no nonsence. Presented the deal clearly. Very fair on trade in. Easy to speak to. product. Very honest, forthright, no nonsence. Presented the deal clearly. Very fair on trade in. Easy to speak to. More

Staff was knowledgeable, friendly and most importantly not pushy. Did not try to sell lots of unwanted items and were reasonable about price. Overall ad great experience. not pushy. Did not try to sell lots of unwanted items and were reasonable about price. Overall ad great experience. More

I must applaud Danbury Audi and Mark Ward-Willis for a superb buying experience. From the moment I contacted them through the purchase and after-service, every step has been impeccably executed. Anyone ev superb buying experience. From the moment I contacted them through the purchase and after-service, every step has been impeccably executed. Anyone even considering a purchase of an Audi would do well to contact Danbury Audi for a thoughtful and courteous demonstration of the product free from sales pressure. More

I bought my Audi at Danbury and was generally happy enough with the service if not the price of it. I continued to have my car serviced by them after the warranty ended. I followed all scheduled maint enough with the service if not the price of it. I continued to have my car serviced by them after the warranty ended. I followed all scheduled maintenance suggestions. At 75,000 miles I paid over two thousand dollars for their recommended service. A month or two later a light came on indicating trouble. I took the car to service and he knew exactly what was wrong. The computer below the floor on the right side had been damaged by water. He immediately lifted the hood and looked at a drain underneath and sure enough it was clogged by leaves. He said I should have been removing leaves from the windshield. Only this was in the summer when there were not a lot of leaves and the 75,000 mile check up had been only a month or two before, I asked why didn't they catch it at the maintenance servicing. He said they don't ordinarily do that. I asked why not since he seemed to be immediately aware of what had gone wrong and went immediately to the place it had been clogged. Anyway the uncovered repair was over a 1400 dollars, reduced slightly when I haggled and haggled with the service manager. Their basic attitude was it was an old (6 years old) car and I should expect these things. They also told me I could claim it was flood damage and my insurance would cover it. Only I couldn't get them to talk to the insurance man and when they did my insurance adjuster told me the service person told him it was due to customer negligence. (In what manual does it tell owners to check to drainage hole? More

This is the second car we've leased from Danbury Audi. We live in NYC and weekend here in CT. We like to spend money up here to support the area, but typically have our Audi serviced in Manhattan. From We live in NYC and weekend here in CT. We like to spend money up here to support the area, but typically have our Audi serviced in Manhattan. From now on, however, we'll do the servicing in Danbury as well since they'll make it so easy with a loaner car and all. From the folks on the the phone to all everyone saying hello and welcoming us like family, it was a GREAT experience. Tom Weeks wasn't only completely knowledgeable, but very good humored and totally honest. When I asked him about a certain color combination he gave me his honest felling which was that he didn't like it so much.... cracked us up and we ended up with the most beautiful exterior and interior combination with all the bells and whistles too. We me even buy or lease a second car from Tom this summer. Sincerely yours, Paul H. More