Audi Danbury

It's a Small World. We had bought our first Audi 22 years ago from Tony at another Dealership that shall not be mentioned. I needed a part for our 22 year old Audi and was in Danbury and stopped into the Dea ago from Tony at another Dealership that shall not be mentioned. I needed a part for our 22 year old Audi and was in Danbury and stopped into the Dealership to order the part. When I turned around there was Tony. O happy days! It was great seeing him again. I also was going to need service on the 1991 200 Avant and the A4 Cab. Tony introduced me to John Hansen and I was off and running. We had leased the A4 and were going to buy it. Tony helped us get a very good deal. So that made two cars we bought from Tony. The service that John Hansen has taken care of has been the most professional that I have ever experienced!! I have owned over 20 different cars from Europe and had to have them serviced from one time or another. It is a joy to had over the payment each time knowing that the job was done the first time correctly and at a fair price. Because of the great relationship with service and Tony's continued interest in that the Dealership was taking excellent care of us and our cars. We went back up to Tony for our newest addition. We were looking at a Q5 and the new Allroad. Tony took a lot of time to explain the differences between the two and gave very good comparative teat drives. The Allroad won out. Our daughter is going to be getting her licence this summer so we may be back for a used A3 TDI. I am a LEED Designer and having a very GREEN car is important. Thanks tony for selling us our first Audi and our lastest. More

It was a great pleasure dealing with Steve Chrystone. It was a great pleasure dealing with Steve Chrystone. He is very knowledgeable and patient and explained all the good and wonderful features of the It was a great pleasure dealing with Steve Chrystone. He is very knowledgeable and patient and explained all the good and wonderful features of the new Audi a5. Love the Danbury Audi dealership and will recommend this to all my contacts and friends. This is my 3rd lease--- the other two were with BMW. Audi is much better. 1. More front room 2. Easier using multi media interface. 3. A smoother riding car. I did not like the run flat tires on my BMW!!! More

I have been buying cars for the past 40 years and I have never met a more professional knowledgeable salesman. While I was shopping for this last car purchase I was so impressed how much more Dennis Fitzge never met a more professional knowledgeable salesman. While I was shopping for this last car purchase I was so impressed how much more Dennis Fitzgerald knows about his product than the average sales rep at other shops. You can tell he takes great pride in what he does. He was never pushy and always upfront and honest. I never felt pressured or persuaded. It was overall the best car buying experience I ever had. He is a great asset to the dealer and I highly recommend anyone looking for a memorable and effective car buying experience go to this dealer and see Dennis. He is the absolute best! More

Typically I don't write many web reviews but based on my pleasurable car purchasing experience at Danbury Audi I felt compelled to do so. That's correct, I said pleasurable which typically isn't the norm w pleasurable car purchasing experience at Danbury Audi I felt compelled to do so. That's correct, I said pleasurable which typically isn't the norm when buying a new car and I've purchased over 20+ new vehicles in my lifetime! The team of Steve Chrystone and Jim Ceccarelli were outstanding to work with! They gave me a great price, were very courteous, and they never pushed "up-sells" such as extended warranties, protective packages, etc.. Our salesman Steve was very thorough throughout the selling process, and spent a good deal of time with us going over details of the car during delivery. He even gave us a follow-up call the next day to make sure we were happy with our purchase. I would definitely buy another car from this dealership which is the highest compliment/recommendation I could give anyone! More

It was a very satisfying and pleasant car shopping/buying experience. From the time of making an online inquiry to driving my car out Danbury Audi, the sales person (Mark) was available to answer my questio experience. From the time of making an online inquiry to driving my car out Danbury Audi, the sales person (Mark) was available to answer my questions and share his extensive knowledge about the car and unbiased advice. I traded my old car for what I think was a fair price and within a transparent process. I have owned about 12-15 cars in the past and this purchase was the most enjoyable so far. More

Audis are one of the most dependable cars that we have ever owned. We have driven many cars before and the A6 is wonderful. (no public statements or calls please again thanks) ever owned. We have driven many cars before and the A6 is wonderful. (no public statements or calls please again thanks) More

I've worked with John in the service dept. for over a year, he's extemely knowledgeable and very fair with any service related issues. He and his team consistantly underpromise yet always overdeliver! Da year, he's extemely knowledgeable and very fair with any service related issues. He and his team consistantly underpromise yet always overdeliver! David T. More

I like the staff and their professionalism. I am concerned that un-needed repairs were suggested. The cost of the repair if needed would have been completed. But repairing something that is not ne concerned that un-needed repairs were suggested. The cost of the repair if needed would have been completed. But repairing something that is not needed to a poss cost of $1200 or more is wasteful. Last visit on 2004 A6 for blinker issue which was taken right in and corrected without an issue. However when talking to the service tech he explained that the front boot was leaking grease and was on the right side of my car. Along with this I had bad upper control arms. This I found real interesting since I had my axle, boots and control arms replace less than 2 months ago((not by Audi). At this point I nicely explained I will have it done the next visit. I took it back to the certified mechanic that did the work and explained what I was told by Audi. He smiled put my car on the lift and actually showed me the boot and the control arms and that they were not and did not need to be replaced. He further explained that the grease was not from the boot and he did not know where it came from at this point. He reinspected the boots and allowed me check the boots and together the inspection resulted in no issues with either of the recommended repairs. The mechanic also said that when he did the work he also removed any grease that was left from the original bad boot at the time he replaced it. So bottom line make sure the repairs are needed. sometimes it is better to have someone else check to confirm. More

I was impressed with the service and professional staff at Danbury Audi. The salesperson delivered exactly what was promised and when promised. I feel like I have a personal relationship with the staff a at Danbury Audi. The salesperson delivered exactly what was promised and when promised. I feel like I have a personal relationship with the staff and I am always greeted as if I was part of the company. I depend on my Audi for my business and everytime I have needed service it has been a great experience. I would send my friends and family to Danbuy Audi. I was recently in Cape Cod National Seashore and I spotted an Audi with Danbury Audi plates and spoke to the owner. We discussed our cars and both agreed we loved them. More

Danbury Audy has great customer care and excellency in dealing with customers. Sales prices are competitive, service is efficient and they always have a loaner for you. I drive up 20 miles just to service dealing with customers. Sales prices are competitive, service is efficient and they always have a loaner for you. I drive up 20 miles just to service my Aud there. Everytime I go there, Mark, the salesperson, comes to greet me. I have referred him to friends and they always got great deals and excellent customer care. More