Audi Denver

Excellent service and staff! Everyone is friendly and helpful. I appreciate the way that they answer my questions and treat me like a valuable customer! helpful. I appreciate the way that they answer my questions and treat me like a valuable customer! More

Wiring damage fixed perfectly Damage to a wiring harness by an animal was fixed perfectly by the tech. I was also able to take pictures of the repair while the car was in the repai Damage to a wiring harness by an animal was fixed perfectly by the tech. I was also able to take pictures of the repair while the car was in the repair bay and the insurance company reimbursed me 100%. Great job! More

Beware of this place, they charged me $195.00 to diagnose why my convertible top isn’t working then they called me an hour later to tell me they need an additional $860.00 to tell me exactly what is wrong wi why my convertible top isn’t working then they called me an hour later to tell me they need an additional $860.00 to tell me exactly what is wrong with my convertible top. I have never in my life heard of any other shop to do this! I seriously don’t know how they can live with themselves doing this to people. I guess somebody is gotta pay for that fancy dealership More

They try to make you replace parts that are not broken!!! **For the record, I reached out to Audi Denver MULTIPLE times via phone, FaceBook, Text, E-mail and its been 19 days as of this review and still not e **For the record, I reached out to Audi Denver MULTIPLE times via phone, FaceBook, Text, E-mail and its been 19 days as of this review and still not even a "Sorry", as of 01/10/2020. I posted the below on FaceBook and tagged not only Audi Denver, but McDonald Auto Group who owns them and Audi Corporate as well and advised I would give them some time to make this right before I blast this on every site I can find. I feel 19 days and no reply is ample time...*** Got to Love Audi (Audi Denver owned by McDonald Automotive), took my 2015 Q5 in for an oil change and I'm told I have to get new brake pads and rotors on all 4 corners (they wanted $1500 for brakes too.) and they wanted almost $1200 for a thermostat (really???) plus a bunch of hourly rates for hooking a machine up to flush the coolant lines. So in the end they wanted $3,764.39 for brakes and a thermostat... I feel bad for the people who pay these prices and fall for this junk. Got home and my brakes (all 4 corners) still have 25-30% life in them and the rotors are fine so I assume the $1200 thermostat was a load of bull too. More

Great Service This is our third Audi purchase. The service department is great. Our Salesman, Ryan Western was persistent but not overbearing in staying in touch wi This is our third Audi purchase. The service department is great. Our Salesman, Ryan Western was persistent but not overbearing in staying in touch with us. He followed through in every step of the way. Our experience with the financial people was also very positive. More

excellent service was taken care of well and more importantly was communicated with throughout the process. received texts and calls to update and provide other potenti was taken care of well and more importantly was communicated with throughout the process. received texts and calls to update and provide other potential service needs. More

Best car buying experience ever. Friendly, knowledgable, helpful. Relaxed atmosphere, no pressure. I will definitely use them for my next purchase and have already recommended to others. helpful. Relaxed atmosphere, no pressure. I will definitely use them for my next purchase and have already recommended to others. More

It was truly a blessing. Mark and Monica were very professional, kind and courteous. We did not feel pressured at all. They wanted us to be sure that we were informed doing every step of the process. professional, kind and courteous. We did not feel pressured at all. They wanted us to be sure that we were informed doing every step of the process. More

Well trained and informed service dept. Very helpful staff at every level of service dept. Positive attitude from everyone I had contact with and that has been true for every visit to this Very helpful staff at every level of service dept. Positive attitude from everyone I had contact with and that has been true for every visit to this Audi Store. More

Time for service performed was too lengthy The advisor and dealer were great. My appointment was to remove summer tires and replace with customer supplied winter tires. I was a bit unhappy wi The advisor and dealer were great. My appointment was to remove summer tires and replace with customer supplied winter tires. I was a bit unhappy with the timeframe to accomplish this task. This process took 4-hours. More