I went in for a recall on my 08 A4 and the service provided was amazing. I had went in for the interim fix a month prior, but they didn’t have parts for the fix. Rather than leaving me in the dark about the whole situation, they helped me out by setting up an appointment for the final fix. They also provided an evaluation of the car’s vitals and suggested changes, but didn’t pressure you to buy in and spend huge amounts of money. 10/10 would recommend.