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Audi Denver

Littleton, CO

3.7
963 Reviews
At Audi Denver, you'll experience the difference that four generations of family ownership can make. As part of McDonald Automotive, we've proudly served Colorado for decades by putting relationships ahead of transactions and doing what's right for every customer. Our award-winning team is committed to delivering a premium buying and ownership experience, supported by expert service and a culture built on trust, integrity, and exceptional customer care. Please visit our team at Audi Denver at 6060 S. Broadway, Littleton CO 80121 or visit us online. Follow us on social @audidenver.
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6060 S Broadway

Littleton, CO

80121

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Showing 963 reviews

December 30, 2019

Well trained and informed service dept. Very helpful staff at every level of service dept. Positive attitude from everyone I had contact with and that has been true for every visit to this More

by Medicine Wheel CNS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 30, 2019 -

Audi Denver responded

Thank you for the wonderful review of our Service Department! It means a lot to hear that you've received friendly service during all of your visits. Hope to see you down the road!

December 26, 2019

Time for service performed was too lengthy The advisor and dealer were great. My appointment was to remove summer tires and replace with customer supplied winter tires. I was a bit unhappy wi More

by kevin
Recommend Dealer
Yes
Employees Worked With
I don't remember the advisor's name
Dec 26, 2019 -

Audi Denver responded

Kevin - Thank you for reviewing Audi Denver and rating us five-stars. We apologize for the delay in your tire replacement but appreciate you sharing this feedback. We wish you safe driving this winter!

December 21, 2019

A Great Experience! We were impressed from the moment we walked into the dealership. Everyone was friendly and attentive. We were looking for a used A7 or S7, and were More

by plbuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Forcier
Dec 23, 2019 -

Audi Denver responded

Thank you for the kind review! It was our pleasure to help you out! Providing exceptional customer service is what we strive to do at Audi Denver, and it means a lot to hear you say that you had the best experience you've ever had at a car dealership here with us. Jeremy is fantastic, and he will be so happy to know that you appreciate his help. Enjoy the Audi S7!

December 20, 2019

New sale The sales process was friendly, clean and efficient. There was good communication about the value and opportunity that the vehicle represented without More

by TB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny
Dec 20, 2019 -

Audi Denver responded

At Audi Denver it's our goal to make the car-buying process as stress-free as possible and we are so happy this came through to you! Thank you for the many compliments. We hope you are having fun in your new ride.

November 26, 2019

Great sales experience - professional, honest, no pressure This is my 4th experience buying from Audi Denver. I have worked with Bill Coleman (Sales) and Jason Steele (Finance) each time. By now it just feels More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Coleman, Jason Steele
Nov 26, 2019 -

Audi Denver responded

Thanks for coming back to Audi Denver for another vehicle, Paul! It's great to hear that you can depend on Bill and Jason to help you get into the best car at a fair price. We are grateful for your repeat business and look forward to serving you for years to come.

November 21, 2019

Always feel taken care of Thanks for your great service Jared! I appreciate being able to schedule service appointments via text. The only complaint is sometimes the length of More

by skigirl617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Nov 22, 2019 -

Audi Denver responded

Thank you for your continued support as well as this feedback regarding your service experience. We will take it to heart moving forward. Hope to see you next time at Audi Denver!

November 21, 2019

The best dealership! The dealership always takes my breath away, the Audi's, the cleanliness , and the amazing people. I only trust Audi Denver for service on my A6, I on More

by Dolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Walters, Bill Colman, Mark Friends
Nov 21, 2019 -

Audi Denver responded

What a fantastic review! We are so glad that you can depend on our team to keep your Audi A6 running smoothly and safely, Thank you for trusting us with your vehicle time and time again and for your continued support.

November 20, 2019

The worst service ever Audi Denver service is horrible! They are always on a 2 week wait and in the 6 years that I’ve owned an Audi, they’ve never had a loaner available. To More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris (Manager)
Dec 10, 2019 -

Audi Denver responded

Diana - I'm very sorry to hear that you're disappointed with our service. We strive to deliver a five-star customer experience and I do appreciate you bringing these concerns to my attention. If you're willing to discuss this further, would you please call our Service Manager, Ryan Reynolds, at 303-734-2707? We appreciate your feedback. Thank you.

Dec 10, 2019 -

Diana responded

I believe I spoke with Ryan the day I had my service done. He didn't offer a resolution then, when I stood in front of him, and I believe you're only writing this now because you're trying to look like you're trying to help. McDonald Audi promised me a loaner and when I arrived after an hour drive through traffic, they were out of cars. I spent another hour trying to get a loaner and ultimately ended up with a beat up Kia that required a Lyft ride across town and a long wait at the rental counter. In total, I spent 3 hours just dropping my car off. It was the worst service I've ever received. I'll never purchase another Audi again. Service is always a challenge, there are no loaners and oddly, every expense is outside of the expensive warranty I purchased. I had zero issues like this with Volvo and since you're owned by the same company, McDonald Automotive, it would appear that your service department challenges are directly linked to your service manager.

November 20, 2019

I just bought my first Audi and had an exceptional experience with Luke and Monica. Luke was patient and helped me narrow in on the perfect pick. I really can not say enough about how respectful and h More

by Kellie_conn
Recommend Dealer
Yes
Employees Worked With
Luke, Monica
Nov 20, 2019 -

Audi Denver responded

We are so happy to hear that you drove away with a positive experience! Nothing makes us more proud at Audi Denver than hearing that our customers loved spending time with us. Luke and Monica are both amazing, and we will certainly let them both know that you enjoyed working with them. Thank you for your business!

November 20, 2019

Radio check I took my Q5 back into the dealership because of issues with the Sirius XM Radio presets wiping off my preset screen. I was given a loaner car for th More

by sararino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ficca
Nov 20, 2019 -

Audi Denver responded

Thank you for the review! David is a great member of our service team, and we'll be sure to let him know that you appreciated his effort. Even when we can't immediately resolve the issue, providing excellent customer service means a lot to us at Audi Denver, and we are happy to hear that we hit the mark.

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