Audi Denver

First A3 Service went great. Service light went on, I brought the car in and in less than two hours I was back on the road. Everty one was friendly and helpful. Service light went on, I brought the car in and in less than two hours I was back on the road. Everty one was friendly and helpful. More

Real People Treated right by real people. My 2008 Audi has had service (except for tires, battery and tail lights) only at the Audi Dealership where I purchased t Treated right by real people. My 2008 Audi has had service (except for tires, battery and tail lights) only at the Audi Dealership where I purchased this car brand new! I just drive this car, Michael Bushke and your service department take care of it. More

Jeff, General Manager was great! We live out of state and ordered a Q5 which was a fun experience. It was made even better by Jeff keeping to his word on the final cost and payment. T We live out of state and ordered a Q5 which was a fun experience. It was made even better by Jeff keeping to his word on the final cost and payment. Thanks! More

My salesman went way beyond what is customary Chris helped me arrange a 20 year anniversary gift for my wife. He had the a3 cab with the options and color I wanted shipped in from CA, and held on Chris helped me arrange a 20 year anniversary gift for my wife. He had the a3 cab with the options and color I wanted shipped in from CA, and held onto it for a few weeks until the day came around. The car was beautifully presented and my wife was awestruck. I can't say enough good things about the experience. 10+! More

Love every visit I've had with McDonald's Audi Professional and very fast including quality of work and the best service I've ever delt with. Not too mention the beautiful facilities. Always a plea Professional and very fast including quality of work and the best service I've ever delt with. Not too mention the beautiful facilities. Always a pleasurable experience. More

Routine maintenance Excellent service, in and out in about an hour and a half for 5K mile service. These guys worked hard to get me out on time and back to work. Excellent service, in and out in about an hour and a half for 5K mile service. These guys worked hard to get me out on time and back to work. More

Great customer service and service for my vehicle. Very thorough, service and repairs were done right and communication was top notch. McDonald Audi is always great. and service for my vehicle. Very thorough, service and repairs were done right and communication was top notch. McDonald Audi is always great. I wish these guys would teach the people over at the collision center how to operate the same way. More

Everything went truly great Greeted immediately, told what was going to happen and how long it would take and everything went according to schedule and priced as told. Very impr Greeted immediately, told what was going to happen and how long it would take and everything went according to schedule and priced as told. Very impressed More

Not as positive as I would have liked I live in Colorado and found the exact car I wanted in Santa Fe, New Mexico and made arrangements and secured a great trade at that dealership. I was I live in Colorado and found the exact car I wanted in Santa Fe, New Mexico and made arrangements and secured a great trade at that dealership. I was supposed to go up this weekend to sign the papers and pick the car up when I found the exact make and model (but a year older) at Audi Littleton. The salesperson (Brandon) and sales manager (Craig) were both great - they matched the price for my trade and they came close enough on price to make this deal more worthwhile to me than driving all the way to Santa Fe. They did try to wiggle on price and, had I not already secured the other deal, I think they would have played harder ball - but I can't fault them for that. It's their livelihood and that's how they support their families. Through the entire process they were friendly, helpful and engaged. I bought the car and drove it home last night. My only negatives are the following, the process - even though it was prearranged and they had all my information together with the details and figured before I got there, took 2.5 hours at the dealership. Even that would have been excusable if the finance person wasn't such an xxxxx. First off, I waited 45 minutes for him to get through his other clients. So in the interim I decided to load my items from my trade to the new car. I had one last thing left to remove when he showed up and said it's my turn. I told him I need just a minute to remove one last clip on the baby seat and he said, "Well, I have a lot of people behind you so you need to hurry". I waited 45 minutes and he couldn't wait 30 seconds? And then, as soon as we entered his office, he tried to sell me the used warranty - which I VERY politely declined. Then he started making snide remarks about how I needed it and will regret that. And when I declined again (4 times total), his demeanor became very unfriendly. More of a "let's get this out of the way because I can't make more money of you" attitude. I paid cash for the car so I didn't need financing. Don't know if that's why he was so unfriendly. I would have given the place 5 stars if not for his demeanor. More

BEWARE (but they are friendly) this is about meat and potato competency not meet and greet (which is fine) or free coffee or wash 1. I recently took car in for no power, no turbo this is about meat and potato competency not meet and greet (which is fine) or free coffee or wash 1. I recently took car in for no power, no turbo? They identified and replaced hoses, test drove and only partially fixed. They then speculated the turbo cooler ($600) xxxxxxx air or the turbo itself ($2,400). They "could not identify" so logically start with the cooler at $600, if not then then most likely the turbo. I took to my back up mechanic in my second home community. He tightened a clamp. Took 10 minutes to find and fix the problem!!! 2. I went in for an oil change, part way through they told me the drain plug was stripped and leaking so needed a new oil pan at $500. I was leaving town next day so said I'd catch it on my return. Next morning I had a 15" diameter of oil under my car on what had always been a clean and oil free floor. 3. Engine shut down while going up hill at 70 mph. They "fixed" it by replacing my bad door switch at $400. Seems it controls the security and car shut down into theft defend mode? Nope, return trip at 70 mph going up the same hill, car dies again. Took to my alternate Audi repair place for the correct fix. Summary: you get the idea! Editorial: They no longer make much money selling cars with internet competition. So service supports the shinny building. I would NEVER suggest they are making stuff up to gin their profit, but they CLEARLY have a competency issue. BEWARE (unless you're under warranty and then what do you care?) More