Audi Denver

Real People Treated right by real people. My 2008 Audi has had service (except for tires, battery and tail lights) only at the Audi Dealership where I purchased t Treated right by real people. My 2008 Audi has had service (except for tires, battery and tail lights) only at the Audi Dealership where I purchased this car brand new! I just drive this car, Michael Bushke and your service department take care of it. More

Jeff, General Manager was great! We live out of state and ordered a Q5 which was a fun experience. It was made even better by Jeff keeping to his word on the final cost and payment. T We live out of state and ordered a Q5 which was a fun experience. It was made even better by Jeff keeping to his word on the final cost and payment. Thanks! More

Everything went truly great Greeted immediately, told what was going to happen and how long it would take and everything went according to schedule and priced as told. Very impr Greeted immediately, told what was going to happen and how long it would take and everything went according to schedule and priced as told. Very impressed More

Not as positive as I would have liked I live in Colorado and found the exact car I wanted in Santa Fe, New Mexico and made arrangements and secured a great trade at that dealership. I was I live in Colorado and found the exact car I wanted in Santa Fe, New Mexico and made arrangements and secured a great trade at that dealership. I was supposed to go up this weekend to sign the papers and pick the car up when I found the exact make and model (but a year older) at Audi Littleton. The salesperson (Brandon) and sales manager (Craig) were both great - they matched the price for my trade and they came close enough on price to make this deal more worthwhile to me than driving all the way to Santa Fe. They did try to wiggle on price and, had I not already secured the other deal, I think they would have played harder ball - but I can't fault them for that. It's their livelihood and that's how they support their families. Through the entire process they were friendly, helpful and engaged. I bought the car and drove it home last night. My only negatives are the following, the process - even though it was prearranged and they had all my information together with the details and figured before I got there, took 2.5 hours at the dealership. Even that would have been excusable if the finance person wasn't such an xxxxx. First off, I waited 45 minutes for him to get through his other clients. So in the interim I decided to load my items from my trade to the new car. I had one last thing left to remove when he showed up and said it's my turn. I told him I need just a minute to remove one last clip on the baby seat and he said, "Well, I have a lot of people behind you so you need to hurry". I waited 45 minutes and he couldn't wait 30 seconds? And then, as soon as we entered his office, he tried to sell me the used warranty - which I VERY politely declined. Then he started making snide remarks about how I needed it and will regret that. And when I declined again (4 times total), his demeanor became very unfriendly. More of a "let's get this out of the way because I can't make more money of you" attitude. I paid cash for the car so I didn't need financing. Don't know if that's why he was so unfriendly. I would have given the place 5 stars if not for his demeanor. More

BEWARE (but they are friendly) this is about meat and potato competency not meet and greet (which is fine) or free coffee or wash 1. I recently took car in for no power, no turbo this is about meat and potato competency not meet and greet (which is fine) or free coffee or wash 1. I recently took car in for no power, no turbo? They identified and replaced hoses, test drove and only partially fixed. They then speculated the turbo cooler ($600) sucking air or the turbo itself ($2,400). They "could not identify" so logically start with the cooler at $600, if not then then most likely the turbo. I took to my back up mechanic in my second home community. He tightened a clamp. Took 10 minutes to find and fix the problem!!! 2. I went in for an oil change, part way through they told me the drain plug was stripped and leaking so needed a new oil pan at $500. I was leaving town next day so said I'd catch it on my return. Next morning I had a 15" diameter of oil under my car on what had always been a clean and oil free floor. 3. Engine shut down while going up hill at 70 mph. They "fixed" it by replacing my bad door switch at $400. Seems it controls the security and car shut down into theft defend mode? Nope, return trip at 70 mph going up the same hill, car dies again. Took to my alternate Audi repair place for the correct fix. Summary: you get the idea! Editorial: They no longer make much money selling cars with internet competition. So service supports the shinny building. I would NEVER suggest they are making stuff up to gin their profit, but they CLEARLY have a competency issue. BEWARE (unless you're under warranty and then what do you care?) More

My first Adui Man, talk about 3 strikes and your out. These guys dont care to listen to their customers. McDonald needs to work on customers relations. But that ne Man, talk about 3 strikes and your out. These guys dont care to listen to their customers. McDonald needs to work on customers relations. But that new building is awfully shinny I will not go back to McDonald for my second Audi nor my third. More

Very dissappointing We bought a Certified pre-owned vehicle and the service reps are completely uncooperative and claim no responsibility to fix anything. Not to mention We bought a Certified pre-owned vehicle and the service reps are completely uncooperative and claim no responsibility to fix anything. Not to mention they are blatantly rude to us on multiple occasions. Once you sign the check, you are no longer of use to them. Good luck if you choose to purchase CPO from them! More

killed my credit score s I was buying a 50k truck from Audi of Denver another person showed up to look at the same truck. (Had a friend overhear from main floor when he step s I was buying a 50k truck from Audi of Denver another person showed up to look at the same truck. (Had a friend overhear from main floor when he stepped out for a minute.) The sales manager come into the room and said they could probably take my offer but would need a few hours to see if they could get everything worked out. He suggested I go to dinner and come back. Since I knew what he was doing and didn't want to miss out on the truck I agreed to take the last deal they had offered. ($500 DIFFERENCE) All has been good with the truck and it was a great deal but now a few month later I pull my credit and they had pulled my credit 9 times on that same day, I would think they were shopping the rate but I have a credit score over 800 (had I should say due to every time you credit is pulled it drops 8 points) any bank would have jumped on my loan so not sure why they did that.... More

Best car experience ever On April 13, 2015, I had the best car buying experience ever. I found on line a used car and Brandon Mutch, salesman with Denver Audi handler everythi On April 13, 2015, I had the best car buying experience ever. I found on line a used car and Brandon Mutch, salesman with Denver Audi handler everything with class, honesty, and as a professional. When I arrived at the dealership (I came from 180 miles away), Brandon had everything ready to go and I was on my way in less than one hour. Would highly recommend Brandon Denver Audi. More

Terrible Customer Service This is the 2nd or 3rd time I have gone to this Audi dealer and every time I've visited the showroom not a person asks me if I need any assistance or This is the 2nd or 3rd time I have gone to this Audi dealer and every time I've visited the showroom not a person asks me if I need any assistance or have any questions. Since I live in Littleton, I came in to look at the New A3 since I've owned 4 Audi's in the past hoping to get some information but I guess they're too busy. Just as I had in the past after this terrible lack of service and customer care I went to the Best Audi dealer in Denver, Prestige Audi, in Lakewood where I bought 4 Audi's in the past. They truly care about their customers. One always tries to support the local dealer, but as I have learned going here is a waste of time. More